This Arby’s was the worst food I’ve ever had in any Arby’s. Our food was cold, French fries were stale and had obviously been sitting for quite awhile before we arrived. Service was absolutely terrible. Several employees were there but no one was cleaning tables or working. They were all talking and whoever brought our food out, just set it down and walked away.
Kay Keller
Very nice staff - pleasant experience!!
Eve Bruner
What a shame. This location seriously needs new management. The quality of food is sub par at best. In today's economy, you'd hope that restaurants would do their best to keep and grow their businesses.
Max Shadow
Great food and always fast
Lena Kleeman
Got fish sandwiches and they were fresh. Service was good! Friendly.
Ashley Briscoe
Love the deep fried turkey sandwich and the chicken strips ❤️
Atmosphere: 5
Food: 5
Service: 5
Jessica Elkins
Sent a coworker to grab food for lunch, paid with cash. Coworker came back with change and my change had blood all over it. When I called and talked to the manager she wasn’t very friendly when I told her about the situation. She said she was the one who cut her finger and got blood on my change. I told her my concern was if the money had blood all over it does my food have blood on it? She told me no she was sure the food didn’t have blood on it and to bring it back and she’d give me my refund. I brought it back and got my refund but she wasn’t apologetic or anything kind of snarky so I will not be back and I’m sure you don’t care if I do come back or not but this could’ve been handled a little better. You could’ve been sympathetic and even understanding with my concerns. Thanks for the refund though. I hope and pray that no one else got blood on there orders.
Atmosphere: 1
Food: 1
Service: 1
Brenda Roberts
Little pricey, but good.
Atmosphere: 5
Food: 5
Service: 5
wes steele
Forgot to bag my cherry pies
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: French Dip
maybe human once
Friendly people fresh food ?. They were really nice when I walked in. My order was made to order. The roast beef was nice and juicy not dry and old. The dinning room was nice and clean
Some of the only fast food that doesn't taste fast... the breakfast are pretty good and their waiting time is actually better than most of the other chain stores
We enjoyed the gyros. No rating on atmosphere. We used the drive up.
Food: 4
Service: 5
Bill Walls
Ordered two meals. One was chicken fingers and side of mozzarella sticks. Specifically told person taking order in drive thru that we wanted marinara for both. When got home, no sauces in bag at all. Wife called and was told they were busy and try to do better next time. But no one was inside and we were only car there when we ordered. She ( employee on phone) basically didn’t care. Probably won’t go back with that attitude even though other food order was fine.
Food: 3
Service: 1
K V.G.
The Newburgh location has horrible customer service on second shift. Not sure about first shift.
This Arby’s was the worst food I’ve ever had in any Arby’s. Our food was cold, French fries were stale and had obviously been sitting for quite awhile before we arrived. Service was absolutely terrible. Several employees were there but no one was cleaning tables or working. They were all talking and whoever brought our food out, just set it down and walked away.
Very nice staff - pleasant experience!!
What a shame. This location seriously needs new management. The quality of food is sub par at best. In today's economy, you'd hope that restaurants would do their best to keep and grow their businesses.
Great food and always fast
Got fish sandwiches and they were fresh. Service was good! Friendly.
Love the deep fried turkey sandwich and the chicken strips ❤️
Atmosphere: 5
Food: 5
Service: 5
Sent a coworker to grab food for lunch, paid with cash. Coworker came back with change and my change had blood all over it. When I called and talked to the manager she wasn’t very friendly when I told her about the situation. She said she was the one who cut her finger and got blood on my change. I told her my concern was if the money had blood all over it does my food have blood on it? She told me no she was sure the food didn’t have blood on it and to bring it back and she’d give me my refund. I brought it back and got my refund but she wasn’t apologetic or anything kind of snarky so I will not be back and I’m sure you don’t care if I do come back or not but this could’ve been handled a little better. You could’ve been sympathetic and even understanding with my concerns. Thanks for the refund though. I hope and pray that no one else got blood on there orders.
Atmosphere: 1
Food: 1
Service: 1
Little pricey, but good.
Atmosphere: 5
Food: 5
Service: 5
Forgot to bag my cherry pies
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: French Dip
Friendly people fresh food ?. They were really nice when I walked in. My order was made to order. The roast beef was nice and juicy not dry and old. The dinning room was nice and clean
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Some of the only fast food that doesn't taste fast... the breakfast are pretty good and their waiting time is actually better than most of the other chain stores
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Gyros Roast Beef, Reuben, Classic Roast Beef
We enjoyed the gyros.
No rating on atmosphere. We used the drive up.
Food: 4
Service: 5
Ordered two meals. One was chicken fingers and side of mozzarella sticks. Specifically told person taking order in drive thru that we wanted marinara for both. When got home, no sauces in bag at all. Wife called and was told they were busy and try to do better next time. But no one was inside and we were only car there when we ordered. She ( employee on phone) basically didn’t care. Probably won’t go back with that attitude even though other food order was fine.
Food: 3
Service: 1
The Newburgh location has horrible customer service on second shift. Not sure about first shift.
Parking: Newburgh
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