Is there any management at this location? I’m sorry y’all but no coffee and bagel is worth waiting a hour on. Almost every time I go here something is made wrong with me or my wife’s drink. Honestly if this place had some solid structure it would thrive I just kinda seems like when they get busy at all standards go out the window. I was an executive chef CDC for over a decade and just can’t give this place anymore shots. Do yourself and your time a favor and go somewhere where your money will be well spent. Sadly this place will fail with time if nothing changes.
Atmosphere: 1
Food: 2
Service: 1
Melissa Freund
I used to really love it here but I no longer want to go. The barista was eating before making my drink. She didn't wash her hands. My breakfast sandwich has been cold in the middle several times. I want to keep giving chances but get disappointed.
Atmosphere: 1
Food: 1
Service: 1
Roy Rogers
New to this place and they helped me and my son through finding something we would like. Outstanding service 👏
Atmosphere: 5
Food: 5
Service: 5
Robin Burton
At first I did like Biggby. However, recently I got sick after having some coffee there. I found out from a former employee that they have not been cleaning the espresso machine or something like that and there were many gnats and eggs found in their system. Also, they buy their stuff from Meijer. Save money and buy the bagels at Meijer instead of there. I have reported them. If you have been sick in the past month after drinking there, report it.
Kent Finchum
There is no whole milk available for coffee! 2% makes lousy coffee beverages due to its inadequate fat content. Go elsewhere. You'll get a much more delicious coffee for the same price.
Atmosphere: 5
Food: 1
Service: 5
Aytan Ismayilova
Good variety of secret coffees hidden under cold drinks.
Atmosphere: 5
Bill Mummert
Thought I would give this location a shot again. I say again because last time they poured the steaming 4 shots of espresso directly into the ice giving me a watered down iced latte with hardly any ice. This time walked in with three employees standing there. One in front of the register I was at (taking an order from the drive thru), another making a drink, and the third messing with the begals. None greet me or even say just a minute. After standing there for three minutes without acknowledgement I left.
Marley McDaniel
Took 35 minutes to get a coffee... staff is a joke
Service: 1
Emily Howard
Coffee is good but the slowest drive thru ever!!!!
Love when the managers are working and offer a shot in your drinking but don't mention the upcharge.. Sneaky.
Lidia
Received Half matcha , half air “foam” , disappointed because you are paying for it of course. I Ordered my son a steamer ( also half foam) but he did like the taste . He also liked the sausage biscuit , nice staff too . Little bit of a wait but that’s to be expected.
Thomas Machin - MagePro VO
Coffee always a good taste and hot. Food, fresh and well prepared. But mostly, the customer service shines!
Dietary restrictions: Gluten and non-dairy choices available.
Staff are the nicest! Matcha is amazing. And they let me collect their coffee grounds for my compost pile! 🌎🌱 So glad to have this business in my community!
Is there any management at this location? I’m sorry y’all but no coffee and bagel is worth waiting a hour on. Almost every time I go here something is made wrong with me or my wife’s drink. Honestly if this place had some solid structure it would thrive I just kinda seems like when they get busy at all standards go out the window. I was an executive chef CDC for over a decade and just can’t give this place anymore shots. Do yourself and your time a favor and go somewhere where your money will be well spent. Sadly this place will fail with time if nothing changes.
Atmosphere: 1
Food: 2
Service: 1
I used to really love it here but I no longer want to go. The barista was eating before making my drink. She didn't wash her hands. My breakfast sandwich has been cold in the middle several times. I want to keep giving chances but get disappointed.
Atmosphere: 1
Food: 1
Service: 1
New to this place and they helped me and my son through finding something we would like.
Outstanding service 👏
Atmosphere: 5
Food: 5
Service: 5
At first I did like Biggby. However, recently I got sick after having some coffee there. I found out from a former employee that they have not been cleaning the espresso machine or something like that and there were many gnats and eggs found in their system. Also, they buy their stuff from Meijer. Save money and buy the bagels at Meijer instead of there. I have reported them. If you have been sick in the past month after drinking there, report it.
There is no whole milk available for coffee! 2% makes lousy coffee beverages due to its inadequate fat content. Go elsewhere. You'll get a much more delicious coffee for the same price.
Atmosphere: 5
Food: 1
Service: 5
Good variety of secret coffees hidden under cold drinks.
Atmosphere: 5
Thought I would give this location a shot again. I say again because last time they poured the steaming 4 shots of espresso directly into the ice giving me a watered down iced latte with hardly any ice. This time walked in with three employees standing there. One in front of the register I was at (taking an order from the drive thru), another making a drink, and the third messing with the begals. None greet me or even say just a minute. After standing there for three minutes without acknowledgement I left.
Took 35 minutes to get a coffee... staff is a joke
Service: 1
Coffee is good but the slowest drive thru ever!!!!
Got a bragel sandwich and iced latte. Very yummy!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love when the managers are working and offer a shot in your drinking but don't mention the upcharge.. Sneaky.
Received Half matcha , half air “foam” , disappointed because you are paying for it of course. I Ordered my son a steamer ( also half foam) but he did like the taste . He also liked the sausage biscuit , nice staff too . Little bit of a wait but that’s to be expected.
Coffee always a good taste and hot. Food, fresh and well prepared. But mostly, the customer service shines!
Dietary restrictions: Gluten and non-dairy choices available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango, Chocolate Chip Cookie, Chocolate Chip, Strawberry Shortcake, Mocha Caramel Latte, Muffin, Bagel, Maple Waffle Sausage & Cheddar, Bigg Cookie, Mocha Caramel
Great drink selection and bagels and sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Staff are the nicest! Matcha is amazing. And they let me collect their coffee grounds for my compost pile! 🌎🌱 So glad to have this business in my community!
Atmosphere: 5
Food: 5
Service: 5
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