Dunkin'

2120 Stafford Rd, Plainfield
(331) 343-9987

Recent Reviews

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M Khan

Please stop microwaving your sandwiches … People spend good money with you and your bagels and egg wraps are like rocks because you microwave them..

Midori

10/10 customer service and plenty of seating.

Emely

every morning I've been passing by once up to 3 ok that there could be a mistake with my drink but today morning just now I'm just in time to my job I tell them and they still don't do anything I order a caramel macchiato and they don't give it to me how I asked and now the last straw I ordered it medium and the indu that's there gave it to me long I order a bagel and everything ugly hard the bread they don't even toast it but I don't know how that bagel is that hard they do whatever they want if you go there because you spend money and they have to give you the order like you do the request and the one who is taking the order always has a bad attitude a young lady who is always at the window and besides they don't give the order right

It's not right how they treat a customer, especially when you ask for what you want and they don't care about giving you what you want, but rather they give you what they want.

Teresa Fields

Jason is a great cashier there. He knows how to make coffee and he's very kind..great customer service 😁. Great location and great donuts. He was very kind and friendly and had very nice smile. Definitely keep this employee and give him a raise. He worked the drive thru but he took care of us at front cashier. Very polite and respectful. Gave us our correct order and asked if we wanted anything else. We absolutely love this employee. He deserves recognition and respect. Thank you Jason for being kind to us. Very nice of you. We loved our large ice caramel mocha and donuts. We definitely come back to see you. Best customer service weve seen in a long time. He deserves 5 ⭐⭐⭐⭐⭐⭐ Stars all the way. Thank you sir. Have a blessed day 💗 you made our day!

Steven Bean

Pretty quick service. Self serve kiosk.

Eric Carroll

Out of Boston Cream donuts at 7:30 AM? Nah. Sweet Tea wasn't sweet.

Tina Hutchinson

This Dunkin has bad drinks. I wish I would have waited to get to Greenwood off 31 because the Dunkin over there is so much better! The drink here was not good at all. I understand now why the lady in front of me in the drive through was customizing the order because at this one you would have to.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Boston Cream Donut, Apple Fritter, Almond Croissant

A B

Tried ordering a drink and almond croissant. Pastry was dry and terrible . Received the wrong drink. It was overly sweet and also terrible. Didn’t receive a receipt to reference or call back. Won’t be back at another Dunkin.

Atmosphere: 1

Food: 2

Service: 1

Kelli Mcgovern

Poorest customer service I've ever received. I did not get the name of the man who served me but was very rude. Very disappointed in how this was handled.

Atmosphere: 1

Food: 3

Service: 1

Lydia Smith

This woman really lied and said they don't serve honey. As if I didn't get it from them before. I'm so tired of this common malice.

Atmosphere: 1

Food: 1

Service: 1

Ellz

Slow service and they got my order wrong

Lisa Whitaker

Fast drive thru but always get my order wrong. Give me iced drink when I order hot. Ordered bacon breakfast wrap and gave me the big breakfast sandwich. If you order coffe with a little cream, you get a cup of milk with a dash of coffee.

Atmosphere: 4

Food: 4

Service: 2

Dawn Childress

Luv some Dunkin and this location is convenient for me but I'm a bit disappointed in how the doughnuts have been lately. Stale, dry and nasty. What's bad is I go a little after 5am right after they open so they really should be fresh. Atleast you'd think. I'll stick to the coffee. Get some Krispy Kreme doughnuts instead.

Atmosphere: 5

Food: 1

Service: 4

Lizzy Young

better donuts than krispy kream, I will be back to try the coffee. the counter girl was really sweet. the atmosphere was OK, would be perfect place to relax if u have a migraine. but as just a quick customer the colors were overwhelming. woman's room was clean but not the mens.

Atmosphere: 4

Food: 5

Service: 5

Jen Davee

The current staff are very nice and know my order. I mostly order only iced coffee. My order is consistently made as requested.

Atmosphere: 4

Food: 4

Service: 5

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