My experience at Five Guys was just okay. The food itself was decent, but there were a few issues that kept it from being better. When I first received my burger, it was made incorrectly. To their credit, the staff did remake it without any problems, which I appreciated, but it did slow things down and took away from the overall experience.
The fries were another disappointment. While the portion size was generous, they were a little dry and had a slightly burnt taste, which made them less enjoyable than expected. For the price, I was hoping for more consistency and better quality.
Overall, it wasn’t a terrible visit, but it wasn’t great either. Five Guys has potential, and with better attention to accuracy and food quality, it could easily be a much better experience
Atmosphere: 3
Food: 3
Service: 3
Gregory Utsler
The food was good but the 35 dollar price tag for 2 burgers 1 med fry and 2 drinks is way over the top !!!
Food: 3
Terry Smith
Restaurant was filthy, it stunk like sewage. Every single table was dirty, and every single trashcan was overflowing. Skip the save on location and go to the one in Plainfield. It is 10 times better.
Atmosphere: 1
Food: 4
Service: 3
Joe Willis
It's a Five Guys!
Jasmyne Beard
Good food, plenty of fries, and its quiet. Staff was quick to provide food. It is pricey, but worth it every once in a while.
Atmosphere: 5
Food: 5
Service: 5
Erica Dobbins
The burgers and fries are yummy just like always. They were super fast to get the food to us even though they were slammed with customers. My only complaint is they tricked me into thinking they have fresh brewed iced tea. And the chain only uses the free style coke which is also gross. So there is really nothing there now that I would get to drink.
Atmosphere: 5
Food: 4
Service: 5
Ben Lott
Good food, expensive but good
Atmosphere: 4
Food: 5
Service: 4
Jorge Chalgub
Not happy with the way it's run lately. Burgers were dry and sloppy.
Atmosphere: 3
Food: 3
Service: 4
Rachel Short
The music is sometimes too loud
Atmosphere: 4
Food: 5
Service: 5
Elaine Ward
The hamburger wasn't browned. It wasn't extremely warm. It was greasy like they had it cooked sitting in grease. It was worst 5guys experience with food.
My experience at Five Guys was just okay. The food itself was decent, but there were a few issues that kept it from being better. When I first received my burger, it was made incorrectly. To their credit, the staff did remake it without any problems, which I appreciated, but it did slow things down and took away from the overall experience.
The fries were another disappointment. While the portion size was generous, they were a little dry and had a slightly burnt taste, which made them less enjoyable than expected. For the price, I was hoping for more consistency and better quality.
Overall, it wasn’t a terrible visit, but it wasn’t great either. Five Guys has potential, and with better attention to accuracy and food quality, it could easily be a much better experience
Atmosphere: 3
Food: 3
Service: 3
The food was good but the 35 dollar price tag for 2 burgers 1 med fry and 2 drinks is way over the top !!!
Food: 3
Restaurant was filthy, it stunk like sewage. Every single table was dirty, and every single trashcan was overflowing. Skip the save on location and go to the one in Plainfield. It is 10 times better.
Atmosphere: 1
Food: 4
Service: 3
It's a Five Guys!
Good food, plenty of fries, and its quiet. Staff was quick to provide food. It is pricey, but worth it every once in a while.
Atmosphere: 5
Food: 5
Service: 5
The burgers and fries are yummy just like always. They were super fast to get the food to us even though they were slammed with customers. My only complaint is they tricked me into thinking they have fresh brewed iced tea. And the chain only uses the free style coke which is also gross. So there is really nothing there now that I would get to drink.
Atmosphere: 5
Food: 4
Service: 5
Good food, expensive but good
Atmosphere: 4
Food: 5
Service: 4
Not happy with the way it's run lately. Burgers were dry and sloppy.
Atmosphere: 3
Food: 3
Service: 4
The music is sometimes too loud
Atmosphere: 4
Food: 5
Service: 5
The hamburger wasn't browned. It wasn't extremely warm. It was greasy like they had it cooked sitting in grease. It was worst 5guys experience with food.
Food: 3
Restaurantji Recommends
I eat lunch here all the time. Never worry if there's a long line, it moves quick!
Atmosphere: 4
Food: 5
Service: 5
$28 for a burger and some fries
Atmosphere: 1
Food: 1
Service: 1
If you know, you know
Recommended dishes: Cheeseburger, French Fries
Good location, food was great, dining area wasn't maintained very well
Atmosphere: 4
Food: 4
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Bacon Burger
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