Pricy Sub with thin layer of avocado spread. Very glad I ordered extra turkey because amount wasn’t generous. Tough French bread is only ‘choice’. BBQ chips were very good.
Toto Mili
WARNING!
Just purchased a sandwich and a cookie and they charged me a 9% sales tax although it is only 7% in Indiana and Hendricks county. The store manager said that there has been a sales tax increase due to the new football stadium. After researching this statement from her, nothing came back that proofs her statement that the tax increased because of the stadium. I thing they charge their customers extra under the cover of sales tax!! Last time I bought there!
Rae Lynn Lewzader
I will never do business with this Jimmy John's ever again! I ordered a sandwich on the app for delivery and specifically marked that I did not want horseradish sauce because I cannot eat it. When I got my sandwich It had horseradish sauce on it. I called and eventually spoke with the manager and explained to her what happened. She said that the app selection must not have gone through and that she was not able to send anyone to bring me another sandwich. I explained to her again that I am not able to eat it with horseradish sauce on it and she said I could come into the store to which I let her know that I work from home and I cannot do that. She said she would credit my account and asked me if the phone number I called in on was the correct one and I said it was. This has been 4 days ago and she has still never credited my account for the $15 I paid for a sandwich!!!! Horrible customer service and a horrible manager!
Kathy Fast
Ordered on line Plainfield location..got home and had a big long hair in my unwich. Have contacted the main office 3x but the location in Plainfield has never reached out to me.
Kyle Brown
I asked for extra lettuce on a turkey tom and they didn’t do it. Also barely any turkey on it. Jimmy Johns has gone downhill at least this location.
Hugo Giron
Bad service i order italian sub to go they did not give me a bag or napkin
Kirk AllenMcLouth
Unwich (sandwich wrapped in lettuce) great for low carb diets, spicy ranch is awesome
Andrew McDonald
The lady taking my order talked really fast and hit the screen really fast and I thought she really understood tbe ethoes of Jimmy Johns.
Atmosphere: 5
Food: 5
Service: 5
Cola W
Okay JJ, this will be th last time I order from your sandwich shop again, I'm over the incompetence of not paying attention to the ticket in front of you. How hard is it to read a ticket that has check marks or the item name written on the ticket for you to see how the orders should be made, leavingitemsoff a sandwich, not putting items in the bag is unprofessionalism? Someone is not expediting the orders & that's why you ALWAYS have to check your order before you pay & tip your driver. It's not brain surgery. I do not recommend this sandwich shop to anyone they'll just keep messing your order up. It's not worth it. Zerooooo's across the board, it needs to go out of business, or find new employees/management!!
Josh Gentner
Don’t order with Door Dash. Took an hour for delivery and the food quality was pitiful. Neither the store location or Door Dash took any responsibility or action to make this right for the long wait or food quality.
I have been ordering my husband lunch from this place for years so yesterday I ordered him lunch and they didn’t put any meat inside the sandwich like humans we all make mistakes so I called to let them know the manager gets on the phone and tell me she personally made the sandwich and she did put me on the sandwich I said I have no reason to lie. I paid over $17 for a sandwich so the man came in brought back a sandwich with meat on it as he was very rude, the manager was very rude and I would never buy another sandwich from this Jimmy John’s just because I’m black don’t mean I have to lie Good day
Atmosphere: 1
Food: 1
Service: 1
Kevy
I have been ordering my husband lunch from this place for years so yesterday I ordered him lunch and they didn’t put any meat inside the sandwich like humans we all make mistakes so I called to let them know the manager gets on the phone and tell me she personally made the sandwich and she did put me on the sandwich I said I have no reason to lie. I paid over $17 for a sandwich so the man came in brought back a sandwich with meat on it as he was very rude, the manager was very rude and I would never buy another sandwich from this Jimmy John’s just because I’m black don’t mean I have to lie Good day
Patrick Shelley
Good place
Parking: Liked
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tuna Salad
Fal
Love Jimmy John's for a quick lunch fix. Easy to grab and go. Occasionally, they miss pickles, but overall, it's fresh and tasty. Despite minor slip-ups, I'll keep coming back.
Pricy Sub with thin layer of avocado spread. Very glad I ordered extra turkey because amount wasn’t generous. Tough French bread is only ‘choice’. BBQ chips were very good.
WARNING!
Just purchased a sandwich and a cookie and they charged me a 9% sales tax although it is only 7% in Indiana and Hendricks county. The store manager said that there has been a sales tax increase due to the new football stadium. After researching this statement from her, nothing came back that proofs her statement that the tax increased because of the stadium. I thing they charge their customers extra under the cover of sales tax!! Last time I bought there!
I will never do business with this Jimmy John's ever again! I ordered a sandwich on the app for delivery and specifically marked that I did not want horseradish sauce because I cannot eat it. When I got my sandwich It had horseradish sauce on it. I called and eventually spoke with the manager and explained to her what happened. She said that the app selection must not have gone through and that she was not able to send anyone to bring me another sandwich. I explained to her again that I am not able to eat it with horseradish sauce on it and she said I could come into the store to which I let her know that I work from home and I cannot do that. She said she would credit my account and asked me if the phone number I called in on was the correct one and I said it was. This has been 4 days ago and she has still never credited my account for the $15 I paid for a sandwich!!!! Horrible customer service and a horrible manager!
Ordered on line Plainfield location..got home and had a big long hair in my unwich. Have contacted the main office 3x but the location in Plainfield has never reached out to me.
I asked for extra lettuce on a turkey tom and they didn’t do it. Also barely any turkey on it. Jimmy Johns has gone downhill at least this location.
Bad service i order italian sub to go they did not give me a bag or napkin
Unwich (sandwich wrapped in lettuce) great for low carb diets, spicy ranch is awesome
The lady taking my order talked really fast and hit the screen really fast and I thought she really understood tbe ethoes of Jimmy Johns.
Atmosphere: 5
Food: 5
Service: 5
Okay JJ, this will be th last time I order from your sandwich shop again, I'm over the incompetence of not paying attention to the ticket in front of you. How hard is it to read a ticket that has check marks or the item name written on the ticket for you to see how the orders should be made, leavingitemsoff a sandwich, not putting items in the bag is unprofessionalism? Someone is not expediting the orders & that's why you ALWAYS have to check your order before you pay & tip your driver. It's not brain surgery. I do not recommend this sandwich shop to anyone they'll just keep messing your order up. It's not worth it. Zerooooo's across the board, it needs to go out of business, or find new employees/management!!
Don’t order with Door Dash. Took an hour for delivery and the food quality was pitiful. Neither the store location or Door Dash took any responsibility or action to make this right for the long wait or food quality.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have been ordering my husband lunch from this place for years so yesterday I ordered him lunch and they didn’t put any meat inside the sandwich like humans we all make mistakes so I called to let them know the manager gets on the phone and tell me she personally made the sandwich and she did put me on the sandwich I said I have no reason to lie. I paid over $17 for a sandwich so the man came in brought back a sandwich with meat on it as he was very rude, the manager was very rude and I would never buy another sandwich from this Jimmy John’s just because I’m black don’t mean I have to lie Good day
Atmosphere: 1
Food: 1
Service: 1
I have been ordering my husband lunch from this place for years so yesterday I ordered him lunch and they didn’t put any meat inside the sandwich like humans we all make mistakes so I called to let them know the manager gets on the phone and tell me she personally made the sandwich and she did put me on the sandwich I said I have no reason to lie. I paid over $17 for a sandwich so the man came in brought back a sandwich with meat on it as he was very rude, the manager was very rude and I would never buy another sandwich from this Jimmy John’s just because I’m black don’t mean I have to lie Good day
Good place
Parking: Liked
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tuna Salad
Love Jimmy John's for a quick lunch fix. Easy to grab and go. Occasionally, they miss pickles, but overall, it's fresh and tasty. Despite minor slip-ups, I'll keep coming back.
Atmosphere: 4
Food: 4
Service: 3
New chicken sandwhich look and tasted like vomit.
Atmosphere: 1
Food: 1
Service: 2
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