Pizza Hut
2597 E Main St, Plainfield
(317) 839-2424
Recent Reviews
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I pass this PH everyday. Didn't realize they were even opened and now I understand why the place never has business.
Placed my lunch order of a simple melt for carry out.
Get there and stood at counter for 9 minutes after ringing the "bell for service" twice. Maybe they were back there being romantic or whatever.
As I surveyed the very run down inside, I noticed on the end of the over was my melt.
Finally the gentleman comes up to the counter, he said sorry for the wait. He was friendly enough.
He gets my melt off the edge of the oven and box it.
I start to attempt to eat this melt, and the Crust was impenetrable with one bit and crumbled everywhere with the other. I ended up throwing it away and just took the L on this one knowing I shall not visit this location again. In the photo, you can see the oil/sauce squirted all over the melt and box in what I can only think was an attempt to make it a little edible or soft. Huge fail.
Atmosphere: 1
Food: 1
Service: 2
I ordered something at 5:29 PM. I went there 6:30 PM. They told me they didn’t have my order even though I showed them that they took the money they sent me home with no food after after 45 minutes looking on their system they told me a manager will call me they took my phone number
It took 15-20 minutes to get my order even though it was ready since I arrived, it was at the back of the heating chamber but nobody noticed it. Also, I did not get my 2 cheese dips. Very disappointed
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Boneless Wings
Best pizza Hut in Indiana
Service is friendly and the food is always fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Boneless Wings, Honey BBQ, Fries
The crust had holes in all 3 pies and was extremely thin despite ordering the traditional crust. Also, the food was not ready and we sat in the drive-thru window for 48 minutes because they had difficulty getting the machine to function properly to cook our chicken wing order. This store usually has issues with quality and service. I doubt I'll order from pizza hut again
Atmosphere: 1
Food: 1
Service: 2
Sometimes the food is good. Sometimes it not. Last visit no seasoning on the breadsticks, they were cut unevenly. Some pieces were more like triangles than rectangles. Wings had no sauce on them. Pizza was poorly cut, but was hot and no other issues.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bread Sticks Cheese Sticks Garlic Knots, Boneless Wings
Food was burnt and stale
Parking: Place is empty
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Marinara
Worst pizza I’ve ever had. Legit. Ordered from here twice and both were really bad.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Pepperoni Pizza
Slow. Wrong order
It's sad to see how far The Hut has fallen since my childhood. Took an over an hour to get a small pepperoni and mushroom pizza. Pick up, not delivery. And the pizza was wrong. Building is old and it shows that it has not aged well.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
How is this place still open? They have been inconsistent, at best, for years. Their pan pizza is barely the thickness of most hand tossed pizzas. All of their crusts are garbage now since they went frozen. Pizza Hut just needs to close the doors at this point unless they reverse course and go back to their old style.
Atmosphere: 1
Food: 1
Service: 2
Get your stuff together. App said order was ready. 10 minutes later when I got there was told not ready? Who runs a business like this? Your running your business into the ground.
Atmosphere: 1
Food: 1
Service: 1
Love the deals. Got free food how it is a secret.
Atmosphere: 5
Food: 5
Service: 5
Take out, heard commercials of tavern Chicago style pizza. Chicago pizza has NO competition from Pizza Hut, it was awful.
Food: 1
Service: 4
Was really clean and inviting amazing service
Kid-friendliness: Love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Hot Wings, Oven-Baked Chicken Alfredo Pasta, Buffalo Chicken Pizza, Supreme Pizza, Cheese Sticks, 14 Large Pizza
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