Red Robin Gourmet Burgers and Brews
365 Perry Rd, Plainfield
(317) 839-2400
Recent Reviews
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Well this is a complete 180. Last time I was here with my girlfriend it was a 5 star experience all around. After today's experience, we will never go back. When we were seated, we noticed ants all over the table so we moved to a different table and told our server, Rachel, about the issue and she acted like she already knew and didn't care. As we're eating, the 2nd table we moved to had ants too! And her way of making it up to us was taking a few dollars off of the check. We should've gotten our food for free honestly. This is disgusting and we won’t be back.
Hannah was the best waitress we have had in a long time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
The food was excellent as all ways BUT the service was terrible!! After the waitress dropped off the food we never saw her again until we asked for our bill. No refills on the drinks or the bottomless fries. Then when I asked for a to go cup for my lemonade you would think I would get a full cup to go but instead I got a empty cup to put the leftover of my drink I had for dinner in. Needless to say I left without leaving a tip. In the next few days to my surprise it was a $20 tip added to my bill. I went there and complained and told them manager what happened. They watch the tapes and took the tip off. They told me this wasn’t the first time a customer had a problem with that waitress. I don’t think I’ll be going back to this location. It was an all around BAD experience.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Red Robin Gourmet Burger and Fries with Cheese
Had a good time. The server was phenomenal. We had fried pickles (chips) then burger fries and mac n cheese. Everyone left super full.
Atmosphere: 5
Food: 5
Service: 5
Great food and service. Royal burger was excellent and their fries are the best.
Atmosphere: 5
Food: 5
Service: 5
Great food and our server , Hanna was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Short Stack Onion Rings, Fish & Chips, Onion Rings, Bacon Cheeseburger Deluxe with Fries
Good little burger joint. The "Jalapeno Heatwave" was awesome. Bottomless fries and drink are an added plus.
Atmosphere: 5
Food: 5
Service: 5
Waiter Anthony was extremely helpful and provided excellent service. Would recommend to anyone wanting great service and even better food. (ENDLESS FRIES)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Robin Gourmet Burger and Fries with Cheese, Whiskey River BBQ
My waitress Hilary was awesome! Never had to wait on a drink and she answered all of our questions. Food was hot and great! Definitely will be back! Thanks for the great service!
Atmosphere: 5
Food: 5
Service: 5
A pleasant experience every time! The best crew, great food, and a real desire to serve and care for the customers! Angie, Jen, Mel, Anthony x 2, Trevor, Steph, Kayla, Emma, Sampson, Tessa, and all the folks behind the scenes are awesome! It's a pleasure to basically share a parking lot with this fantastic place!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
$14.19 for a plain hamburger with NO BUN is RIDICULOUS !!!
Service from Trevor was great !
Atmosphere: 5
Food: 1
Service: 5
This Red Robin is one of the restaurants where you’ll never be disappointed. You won’t be amazed, but you’ll never have a bad meal!
Dietary restrictions: Gluten friendly
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mad Love Burger
It met expectations .
Dietary restrictions: Offer GF buns.
Kid-friendliness: Kids typically love the place.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Root Beer Float, Onion Rings, Red Robin Gourmet Burger and Fries with Cheese, Side Salad, Whiskey River BBQ, Bacon Cheeseburger Deluxe with Fries
This was the first time we had been able to be seated and not turned away because they didn't have enough help. We sat right next to others while they had multiple booths or tables open. While ordering appetizers and receiving them, we were never given a single plate. We had to ask for more napkins. The fries were so salty that you couldn't even eat them. After we waited all this time to eat there, we were not impressed at all!
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Short Stack Onion Rings, Pretzel Bites
Had a good visit here no complaints
Atmosphere: 5
Food: 5
Service: 5
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