Baskin-Robbins

6550 US-6, Portage
(219) 763-4400

Recent Reviews

Sort by
Zury-Zoe Chapas

Do NOT go to this Baskin-Robbins Their service is so bad they took so long to scoop three ice creams they took that long that we had to leave . And also one time they Did Not Even Serve Us They say Us walk in but did not care at all . ALSO THEY NEED BETTER WORKERS!!!!!!!!!!!!!!!! DO NOT RECOMENED ......

Atmosphere: 1

Food: 1

Service: 1

Timeless Aerial Photography LLC.

Great place

Atmosphere: 5

Food: 5

Service: 5

Cassie Moran

Always closes early. I wish they would just change the hours on the door and online to avoid the inconvenience of showing up thinking the store is open like they say.

Clover Spang

My SO walked in. No other customers inside. An employee walked by pushing a trashcan to the back. She completely ignored him. No 'hi, be right with u'. Just .... no acknowledgement whatsoever so we left.

Atmosphere: 1

Food: 1

Service: 1

S-P Townsend

NOT located in the theater as indicated on Google Maps. Located within Dunkin.

Atmosphere: 5

Food: 5

Service: 5

Ubea Tunosea

My son went to pick up some quarts of ice cream for the family, and when he arrived at 8:27pm CST on 6/3/24, the lobby was already locked even though the door lists open until 9:00pm. Someone who was sitting out back with a headset on informed him that they were only accepting mobile orders at that time. I downloaded the app, selected the ice cream, and found that the pickup date for that day was unavailable. He told the lady with the headset that the app was not allowing a mobile order, but that we just wanted a few pre-packed quarts. She asked him if he had exact change, and he said he wanted to pay with a card, and she told him the computers were down. What is the point of even being open if your computers are down and you’re only accepting mobile orders, but the app doesn’t allow for mobile orders at that time? Horrible customer service. I imagine this place won’t survive much longer with shady antics like this. We most definitely will not return.

Kayla McKinney

Whichever male employee works afternoons on the weekends is ridiculous. I can recognize his voice and am starting to think that he just does not want to make cappuccino blasts. It is awfully convenient that every single time I go there, (3 times now) the machine is "down for cleaning." I He sounds rude and completely uninterested in his job. I will be contacting corporate. This is ridiculous.

Kayla Miller

Whichever male employee works afternoons on the weekends is ridiculous. I can recognize his voice and am starting to think that he just does not want to make cappuccino blasts. It is awfully convenient that every single time I go there, (3 times now) the machine is "down for cleaning." I He sounds rude and completely uninterested in his job. I will be contacting corporate. This is ridiculous.

King Pharaoh

Love coming here since i live a good walk from here BUT THEY DNT NEVER HAVE ANY BANANA'S FOR THEIR BANANA SPLIT ??.Word of advice y'all, GET SOME BANANA'S PLEASE ??‍♂️

Martini Burns-Merritt

This place is down right ridiculous.. Never seen such a disaster. This place has no order of conduct especially on the night crew. I’ve gone several times and it’s been something seemly everytime. They close their doors an hour and half early. Couldn’t even make a banana split. Always out of ice cream that there’re promoting. I will not be patronizing this location again, 3rd strike for me.

Katelyn McKinney

Everytime I come to this location you are always out of something that you need to make a cappuccino blast! EVERYTIME! Figure out your ordering or continue to lose business ?‍♀️

Emily Hannon

Very dirty location, seemingly run by a couple teenagers- or young adults with the work ethic and attention span of teenagers. Ice cream cone was completely melted so they dumped it in a too-small cup. The teen girl who scooped my ice cream did so with bare hands, and continued to hold my cone with her bare hands.... is this your policy? It certainly shouldn't be. It's 2023, we care about germs and public health now.

Emily Hosman

This place sucks. Unprofessional. Always dirty. Their posted hours of operation state they're open until 9pm, so we arrived at 8:20 but the doors were locked.

Michael Hannon

You gotta get here at least 90 minutes before they close, because they tend to lock the doors an hour early.

E Hoffman

Very dirty location, seemingly run by a couple teenagers- or young adults with the work ethic and attention span of teenagers. Ice cream cone was completely melted so they dumped it in a too-small cup. The teen girl who scooped my ice cream did so with bare hands, and continued to hold my cone with her bare hands.... is this your policy? It certainly shouldn't be. It's 2023, we care about germs and public health now.

Loading...