Chipotle Mexican Grill
$ • Mexican, Fast Food, Pet Friendly
Hours:
2511 Chester Blvd, Richmond
(765) 756-2088
About Chipotle Mexican Grill
Customers' Favorites
Side of Guacamole
Quesadilla
Chips
Chipotle Mexican Grill Reviews
Ratings
Menu
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Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 3PM |
| Thursday | Closed |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill receives mixed reviews regarding its food and service. The food is often described as good, delicious, and okay. Specific meals like the carnitas bowl and steak burrito are mentioned, with some noting the guacamole is some of the best ever had. One customer called a burrito the best they have ever had at Chipotle.
However, experiences with customer service vary greatly. Some staff are noted as very nice, kind, patient, and easy to talk to. Other reviews describe service as not so good, with staff being short, unhelpful, and poorly trained. There appears to be a lot of employee turnover.
The atmosphere and cleanliness are also inconsistent. Some find the ambiance clean and friendly, with the restaurant appearing very well taken care of. Others report dirty tables that are not wiped, and note that serving line cleanliness has suffered in some regions. One new location is highlighted as meeting or exceeding standards. While the business model is considered a useful place to eat well, the experience can depend heavily on the specific visit and location.