toppings are a disappointment. service is bad. a consistently sub par experience. I give up on this location
Food: 1
Susan Fitton
Don't care about Customers
Atmosphere: 1
Service: 1
M Patel
Avaerage location and atmosphere... kinda dull.. decent service.. below average pizza.. didnt expect the pizzas to be this sloppy.. pizza hut as a franchise in general have started becoming more and more in consistent at every location some are gr8 and some are just average but this time it was very sloppy.. generally speaking.. I am a pizza loving guy and it would take quite a few things for me to not like a pizza.. so yea.. but saying that.. I have only tried it once at this location and may be it was just a bad day or time of the day for them.. so would not say that i dont recommend but .. just some where I may not go again personally as there are other consistent franchised pizza options around.. but if one is a pizza hut pizza lover .. then this is the only one for considerable distance.. around..
Atmosphere: 3
Food: 2
Service: 3
Hannah Evans
Never ordering from Pizza Hut in Richmond again, this is the second time they’ve messed up our order. We ordered the big dinner box, and when my fiancée went into get it, they gave us two hand tossed pizzas, and out pasta and breadsticks. When we pointed out that wasn’t what we ordered, Carol told us that they didn’t do it like that anymore, and that even though that’s what we ordered in the app, she wasn’t not going to fix it or make it right, because she “didn’t care enough” to do anything about it. She told my fiancée that if he wanted deep dish he should’ve selected pan pizza.
Atmosphere: 1
Food: 4
Service: 1
Jessica Swihart
Always quick and always fresh. We love the 19.99 meal box. Its the perfect amount for us. Thanks for all your hard work PH crew ❤️
Atmosphere: 5
Food: 5
Service: 5
Wayne Rogers
Hot food and good customer service
Atmosphere: 5
Food: 5
Service: 5
Brian P
haven't had pizza hut in over ten years, very surprised it was really good, would order again. Excellent delivery red hot
Food: 5
Service: 5
Ashley Hatfield
Food undercooked and nasty 🤮 🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Erika Smith
Iv never had a problem with this place great food good an hit great service thanks pizza hut keep up the good work
Atmosphere: 2
Food: 4
Service: 4
Debby Stage (Jenna)
Hot , fabulous & delicious, Chris is the best pizza maker ever!!! 🤩pu
Same as every Pizza Hut. Same quality food and service it’s just not gonna excite me.
Atmosphere: 4
Food: 4
Service: 4
Rusty Shaffer
Horrible management and order was wrong didnt get any of my sauces manager called me a lier when I had my receipt his name is Chris Richmond indiana store. Feel free to contact me three orders of breadsticks no sauces
Food: 1
Service: 1
Adam
Very good delivery was on time
Atmosphere: 5
Food: 5
Service: 5
Julia Allen
Dreadful phone ordering experience
Atmosphere: 2
Food: 3
Service: 1
Bettina Andrews
I ordered online and my order was done and just perfect. Great job
toppings are a disappointment. service is bad. a consistently sub par experience. I give up on this location
Food: 1
Don't care about Customers
Atmosphere: 1
Service: 1
Avaerage location and atmosphere... kinda dull.. decent service.. below average pizza.. didnt expect the pizzas to be this sloppy.. pizza hut as a franchise in general have started becoming more and more in consistent at every location some are gr8 and some are just average but this time it was very sloppy.. generally speaking.. I am a pizza loving guy and it would take quite a few things for me to not like a pizza.. so yea.. but saying that.. I have only tried it once at this location and may be it was just a bad day or time of the day for them.. so would not say that i dont recommend but .. just some where I may not go again personally as there are other consistent franchised pizza options around.. but if one is a pizza hut pizza lover .. then this is the only one for considerable distance.. around..
Atmosphere: 3
Food: 2
Service: 3
Never ordering from Pizza Hut in Richmond again, this is the second time they’ve messed up our order. We ordered the big dinner box, and when my fiancée went into get it, they gave us two hand tossed pizzas, and out pasta and breadsticks. When we pointed out that wasn’t what we ordered, Carol told us that they didn’t do it like that anymore, and that even though that’s what we ordered in the app, she wasn’t not going to fix it or make it right, because she “didn’t care enough” to do anything about it. She told my fiancée that if he wanted deep dish he should’ve selected pan pizza.
Atmosphere: 1
Food: 4
Service: 1
Always quick and always fresh. We love the 19.99 meal box. Its the perfect amount for us. Thanks for all your hard work PH crew ❤️
Atmosphere: 5
Food: 5
Service: 5
Hot food and good customer service
Atmosphere: 5
Food: 5
Service: 5
haven't had pizza hut in over ten years, very surprised it was really good, would order again.
Excellent delivery red hot
Food: 5
Service: 5
Food undercooked and nasty 🤮 🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Iv never had a problem with this place great food good an hit great service thanks pizza hut keep up the good work
Atmosphere: 2
Food: 4
Service: 4
Hot , fabulous & delicious, Chris is the best pizza maker ever!!! 🤩pu
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Same as every Pizza Hut. Same quality food and service it’s just not gonna excite me.
Atmosphere: 4
Food: 4
Service: 4
Horrible management and order was wrong didnt get any of my sauces manager called me a lier when I had my receipt his name is Chris Richmond indiana store. Feel free to contact me three orders of breadsticks no sauces
Food: 1
Service: 1
Very good delivery was on time
Atmosphere: 5
Food: 5
Service: 5
Dreadful phone ordering experience
Atmosphere: 2
Food: 3
Service: 1
I ordered online and my order was done and just perfect. Great job
Atmosphere: 5
Food: 5
Service: 5
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