The girl who was running the drive thru was so rude and unprofessional.. she had trouble hearing us, and so he spoke up to give order and when we got to the window, she was very short wouldn’t say a word to us glared at us. Her name was Star. I called to speak with Manager because she was over the top and she had very bad customer service. And I was given her name that is how I found out her name
Food: 3
Service: 2
Briana Pennington
I love the positive experience I receive through the drive- thru. They are polite and calm even through lunch rush 🤙🙌
Atmosphere: 5
Food: 5
Service: 5
John
The manager Tammy there is so nice I come in all the time and she’s the best so personable I just love her personality.
Food was not how i orderd it including my wifes food was messed up hers was everything got messed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nacho Fries, Dr Pepper
Judi Haley
We visit here at least once a week. It's fast and convenient. The staff members are always polite and the food is fresh.
Food: 4
Service: 5
Chelsea Schneider
The avocado ranch crispy chicken taco is delicious, so is the strawberry passion fruit fresca drink!
Atmosphere: 4
Food: 5
Service: 5
Miz Zim
Rude managers at night. Refused to give sauces (like they pay for it out of pocket). Talked shit about us at the window. Absolutely the worst Taco Bell in Richmond!
Atmosphere: 1
Food: 1
Service: 1
Gregg Duke
Mercedes has maybe the best customer attitude. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
William Ray
Taco bell used to be where you can get cheap tacos and feed everyone but the prices just keep going up. Sad world we live in
Atmosphere: 3
Food: 4
Service: 5
David Goss
Manager was sarcastic and rude. I quit eating taco
Came through and asked for two chicken grilled cheese burritos and was given chicken quesadillas not sure how you mess that up or even hear quesadillas. Please listen to what I ordered!!!
Atmosphere: 1
Food: 1
Service: 3
Robert Sanders (Ty)
They're new chicken nuggets are great. Real chicken. It's not that crap mcdonald's has
Marissa Nicole
I go to the east Taco Bell a lot I love Taco Bell okay and EVERY SINGLE TIME ON NIGHTS idk how but I order from the app and they give me every freaking sauce but the ones I ask for. Yes I’m mad about sauce because it’s every single freaking time.
Service: 1
Lylah
They did not give us our chalupas or chips.
Atmosphere: 1
Food: 2
Service: 1
Crystal Adams
This is the worst Taco Bell I ever came into contact with. My tacos are always a mess, I always order NO SOUR CREAM. And they always put it on my crap! How hard is it to not put it on something. I’m allergic to something in sour cream and always have to throw my food away. Do better
The girl who was running the drive thru was so rude and unprofessional.. she had trouble hearing us, and so he spoke up to give order and when we got to the window, she was very short wouldn’t say a word to us glared at us. Her name was Star. I called to speak with Manager because she was over the top and she had very bad customer service. And I was given her name that is how I found out her name
Food: 3
Service: 2
I love the positive experience I receive through the drive- thru. They are polite and calm even through lunch rush 🤙🙌
Atmosphere: 5
Food: 5
Service: 5
The manager Tammy there is so nice I come in all the time and she’s the best so personable I just love her personality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza, Burrito Supreme
Food was not how i orderd it including my wifes food was messed up hers was everything got messed
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nacho Fries, Dr Pepper
We visit here at least once a week. It's fast and convenient. The staff members are always polite and the food is fresh.
Food: 4
Service: 5
The avocado ranch crispy chicken taco is delicious, so is the strawberry passion fruit fresca drink!
Atmosphere: 4
Food: 5
Service: 5
Rude managers at night. Refused to give sauces (like they pay for it out of pocket). Talked shit about us at the window. Absolutely the worst Taco Bell in Richmond!
Atmosphere: 1
Food: 1
Service: 1
Mercedes has maybe the best customer attitude. Keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
Taco bell used to be where you can get cheap tacos and feed everyone but the prices just keep going up. Sad world we live in
Atmosphere: 3
Food: 4
Service: 5
Manager was sarcastic and rude. I quit eating taco
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Came through and asked for two chicken grilled cheese burritos and was given chicken quesadillas not sure how you mess that up or even hear quesadillas. Please listen to what I ordered!!!
Atmosphere: 1
Food: 1
Service: 3
They're new chicken nuggets are great. Real chicken.
It's not that crap mcdonald's has
I go to the east Taco Bell a lot I love Taco Bell okay and EVERY SINGLE TIME ON NIGHTS idk how but I order from the app and they give me every freaking sauce but the ones I ask for. Yes I’m mad about sauce because it’s every single freaking time.
Service: 1
They did not give us our chalupas or chips.
Atmosphere: 1
Food: 2
Service: 1
This is the worst Taco Bell I ever came into contact with. My tacos are always a mess, I always order NO SOUR CREAM. And they always put it on my crap! How hard is it to not put it on something. I’m allergic to something in sour cream and always have to throw my food away. Do better
Atmosphere: 1
Food: 1
Service: 1
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