Slow, and very hateful at the time. We left due to the whole experience.
Atmosphere: 1
Service: 1
Ashley High_Poetry
The girl was super nice! #eatmorecheese
Atmosphere: 5
Food: 5
Service: 5
Mark Utter
Good food. Employees are nice just not completely knowledgeable about what all goes on the subs. Asked what all went on a few of them and got told that it says on the menu what goes on them. Found that a bit rude I guess. Also you can tell that the toppings like the tomatoes and stuff has been sitting for quite a while they just looked old. But other than that it was ok
Maria A Secviar
Great customer service and better than any fast food restaurant
Atmosphere: 5
Food: 5
Service: 5
James Douglas
Yum always good
Atmosphere: 5
Food: 5
Service: 5
Kale
Closed early.
julie shafer
Ordered a pizza sub online last Sunday for carry out. Got home and noticed immediately that there was no marinara sauce on it. I called and was told if it doesn't say Marinara on the ticket, they can't put marinara on it. It obviously didn't, because there is no where to select marinara sauce, that's part of what makes it a PIZZA SUB. A puzza sub COMES wirh marinara. So after being argued with about that, she basically told me that she didn't know what to tell me. So I decided to just call back when the store manager was there and speak with them. But once off the phone, I also realized that there was NO CHEESE, and no extra meat on the sandwich either, which I paid extra for. It was basically a banana pepper and black olive sandwich.I've yet to catch a store manager on duty, and it's been 5 days now. None of the employees seem to know when "she" will be in store to speak with. The last one was rude and cut me off telling me to "just come in and get a new sandwich"... she didn't even let me explain what the issue was. She said she was only there until 4.. which wasn't doable for me, and she didn't take any of my info so I could get it at another time.The man I spoke with there was even worse and didn't know anything.... just a lot of "ummm, I don't know how to help you". Also, no idea when a store manager would be in.My husband's sandwich was wrong too, but not to the extent mine was and we hadn't paid for anything extra on his so we decided to just let it go.This restaurant used to be HORRIBLE.. but then it improved greatly. The prior two sandwiches we had gotten there were some of the best I've had.. but they've seemed to have taken a nose dive again. At this point, I just want my money refunded. They wouldn't even take my name and number so the manager could contact me when they were in. I understand mistakes happen, as nd had they corrected it, there wouldn't have been any issue whatsoever, but their Customer service is horrible and they didn't even seem interested enough in the problem to correct it.
Atmosphere: 1
Food: 1
Service: 1
Maverick Pyle
The person who made the sandwich did a horrible job. She made our sandwiches very messy. The sandwiches fell apart as soon as we got them. She also kept saying she couldn't make anyone sandwiches because the computer was down. We saw her turn off the computer after we were done. And she told in coming customers to basically leave.
Atmosphere: 1
Food: 1
Service: 1
Amber “NoBoDy'S BeR” Garms
Went in ordered 3 foot longs planning to use a coupon I had received in the mail that week and when at the register I try to use the coupon and they tell me that their location does not accept paper coupons..?? Say what.. then why are they sent in the mail to people? Come down to it the order would have been $45. Instead of the $18 it would have been with the coupon. I said this is ridiculous and the guy behind the counter was actually really cool and discounted things that he was able to get it down to $21. That was really cool of him but I still don't get why they have property coupons if they don't accept them...
Tristan Haworth
Server was obviously agitated, ordered a wrap, it had a bug in it and when I brought it to their attention they just swatted the bug towards the vegetable counter. They ended up just putting the wrap in a bowl because they didn't know how to roll it.
Server was obviously agitated, ordered a wrap, it had a bug in it and when I brought it to their attention they just swatted the bug towards the vegetable counter. They ended up just putting the wrap in a bowl because they didn't know how to roll it.
Saric
Rude Worker! No Heating. Not friendly!
Jada Barngrover
I order online and pick up my sandwiches, they weren't wrap correctly , plus everything was throw on to it!! Two girl working were being very disrespectful and saying mean thing under there breath about me and sister, and giving us very dirty looks,since we're both plus size girl, very rude girls!! Bad customer service!!
Kristin Hulsart
This place is a joke. Horrible customer service
Todd Barnes (Hippie)
What can I say the guy made my sandwich done a awesome job. Loved it.
Slow, and very hateful at the time. We left due to the whole experience.
Atmosphere: 1
Service: 1
The girl was super nice! #eatmorecheese
Atmosphere: 5
Food: 5
Service: 5
Good food. Employees are nice just not completely knowledgeable about what all goes on the subs. Asked what all went on a few of them and got told that it says on the menu what goes on them. Found that a bit rude I guess. Also you can tell that the toppings like the tomatoes and stuff has been sitting for quite a while they just looked old. But other than that it was ok
Great customer service and better than any fast food restaurant
Atmosphere: 5
Food: 5
Service: 5
Yum always good
Atmosphere: 5
Food: 5
Service: 5
Closed early.
Ordered a pizza sub online last Sunday for carry out. Got home and noticed immediately that there was no marinara sauce on it. I called and was told if it doesn't say Marinara on the ticket, they can't put marinara on it. It obviously didn't, because there is no where to select marinara sauce, that's part of what makes it a PIZZA SUB. A puzza sub COMES wirh marinara. So after being argued with about that, she basically told me that she didn't know what to tell me. So I decided to just call back when the store manager was there and speak with them. But once off the phone, I also realized that there was NO CHEESE, and no extra meat on the sandwich either, which I paid extra for. It was basically a banana pepper and black olive sandwich.I've yet to catch a store manager on duty, and it's been 5 days now. None of the employees seem to know when "she" will be in store to speak with. The last one was rude and cut me off telling me to "just come in and get a new sandwich"... she didn't even let me explain what the issue was. She said she was only there until 4.. which wasn't doable for me, and she didn't take any of my info so I could get it at another time.The man I spoke with there was even worse and didn't know anything.... just a lot of "ummm, I don't know how to help you". Also, no idea when a store manager would be in.My husband's sandwich was wrong too, but not to the extent mine was and we hadn't paid for anything extra on his so we decided to just let it go.This restaurant used to be HORRIBLE.. but then it improved greatly. The prior two sandwiches we had gotten there were some of the best I've had.. but they've seemed to have taken a nose dive again. At this point, I just want my money refunded. They wouldn't even take my name and number so the manager could contact me when they were in. I understand mistakes happen, as nd had they corrected it, there wouldn't have been any issue whatsoever, but their Customer service is horrible and they didn't even seem interested enough in the problem to correct it.
Atmosphere: 1
Food: 1
Service: 1
The person who made the sandwich did a horrible job. She made our sandwiches very messy. The sandwiches fell apart as soon as we got them. She also kept saying she couldn't make anyone sandwiches because the computer was down. We saw her turn off the computer after we were done. And she told in coming customers to basically leave.
Atmosphere: 1
Food: 1
Service: 1
Went in ordered 3 foot longs planning to use a coupon I had received in the mail that week and when at the register I try to use the coupon and they tell me that their location does not accept paper coupons..?? Say what.. then why are they sent in the mail to people? Come down to it the order would have been $45. Instead of the $18 it would have been with the coupon. I said this is ridiculous and the guy behind the counter was actually really cool and discounted things that he was able to get it down to $21. That was really cool of him but I still don't get why they have property coupons if they don't accept them...
Server was obviously agitated, ordered a wrap, it had a bug in it and when I brought it to their attention they just swatted the bug towards the vegetable counter. They ended up just putting the wrap in a bowl because they didn't know how to roll it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oatmeal Raisin
Restaurantji Recommends
Server was obviously agitated, ordered a wrap, it had a bug in it and when I brought it to their attention they just swatted the bug towards the vegetable counter. They ended up just putting the wrap in a bowl because they didn't know how to roll it.
Rude Worker! No Heating. Not friendly!
I order online and pick up my sandwiches, they weren't wrap correctly , plus everything was throw on to it!! Two girl working were being very disrespectful and saying mean thing under there breath about me and sister, and giving us very dirty looks,since we're both plus size girl, very rude girls!! Bad customer service!!
This place is a joke. Horrible customer service
What can I say the guy made my sandwich done a awesome job. Loved it.
Atmosphere: 5
Food: 5
Service: 5
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