I am very disappointed with my recent visit. The manager on duty allowed an extremely small portion of fries to be served—far below what is advertised or normally expected for the price paid. This was not a minor difference but a noticeable shortage. Portion control should not come at the expense of customers receiving less than what they pay for. Management needs to address consistency and quality standards to avoid experiences like this in the future.
Food: 1
Service: 1
Tammy Dunkerley
Ordered Big Breakfast, with hotcakes, and got eggs, sausage and biscuit. When I called, worker hing up on me. I called back and requested Manager, was told to come back to pick it up. No, how about you send a driver to my house with my food? Better yet, double check your orders. It was not busy at all, now I know why and after seeing 3.2 review, I will not be returning.
Atmosphere: 3
Food: 3
Service: 1
Daniel Evans
Picking up a door dash from here sucks say in line for a hafe hour and got asked to go to a parking spot after pulling up to window order was placed long before arrival no reason to have to wait in a parking spot
Service: 1
Cyndi Parra
Well they forgot to give me ice cream but I did get compensated for the mistake. A free drink card.
Food: 5
Service: 4
Brenda Espitia
If I could give zero stars I would. I waited more than 25 minutes for someone to take my order and nobody ever came. One employee told me to use the machine to place my order and that someone would take my cash. Employee never came. You guys are more focused on drive-thru customers. This is by far the worst McDonalds in Northwest Indiana!
Samantha Salas
This is my favorite McDonald’s in the area when I go in person. However, whoever is in charge of their DoorDash prep needs to be fired. Every time I DoorDash from this McDonald’s, something is screwed up. This last time almost my entire order was wrong. I ordered an iced coffee and got an orange juice. I ordered 2 egg McMuffins and received 1 sausage McMuffin and 1 sausage and egg McGriddle. Like really?? How do you screw that up so bad? I’m never door dashing from here again.
Atmosphere: 3
Food: 5
Service: 3
Rachel Herrmann
Owner is very family driven. Always giving back to the local school and community. Lake county is lucky to have a great family business
Atmosphere: 4
Food: 4
Service: 4
Rosi Rosas
Horrible just horrible!
KIm Nemet
Super friendly staff very very clean and nice patrons I just had a ball there can't wait to go back
Atmosphere: 5
Food: 5
Service: 5
Lauren Stearns
On this day they said they closed at 3 am…I show up at 11 pm and they say they are not accepting orders cause they are short staffed other than mobile orders? Why are you open and why is your drive through open? There are other people in the drive through and people inside? They are just lying, and do not care. Don’t waste your time
this place cant serve shit after 1 am dont go unless its daytime
Atmosphere: 3
Food: 4
Service: 1
Jada Gvs
Please tell SOME of your drive thru employees to not act rude and not to interrupt your customers. There was this young lady who was giving my father an attitude for asking simply why he was getting charged more for a lemonade instead of it being the same as a soft drink. And when we checked our bag to part of our order was missing. Next time, please watch who you're hiring. BUT overall, great place and fast service.
Atmosphere: 4
Food: 4
Service: 2
Jess Dykstra
These people give you the smallest ice cream cones ever. I should have gone down the street to Baskin Robbins, instead to get a better value.
Food: 2
Service: 2
Patricia F
Service stinks. Everytime I come in no one wants to take an order. The crew is always playing around or on their phones.
I am very disappointed with my recent visit. The manager on duty allowed an extremely small portion of fries to be served—far below what is advertised or normally expected for the price paid. This was not a minor difference but a noticeable shortage. Portion control should not come at the expense of customers receiving less than what they pay for. Management needs to address consistency and quality standards to avoid experiences like this in the future.
Food: 1
Service: 1
Ordered Big Breakfast, with hotcakes, and got eggs, sausage and biscuit. When I called, worker hing up on me. I called back and requested Manager, was told to come back to pick it up. No, how about you send a driver to my house with my food? Better yet, double check your orders. It was not busy at all, now I know why and after seeing 3.2 review, I will not be returning.
Atmosphere: 3
Food: 3
Service: 1
Picking up a door dash from here sucks say in line for a hafe hour and got asked to go to a parking spot after pulling up to window order was placed long before arrival no reason to have to wait in a parking spot
Service: 1
Well they forgot to give me ice cream but I did get compensated for the mistake. A free drink card.
Food: 5
Service: 4
If I could give zero stars I would. I waited more than 25 minutes for someone to take my order and nobody ever came. One employee told me to use the machine to place my order and that someone would take my cash. Employee never came. You guys are more focused on drive-thru customers. This is by far the worst McDonalds in Northwest Indiana!
This is my favorite McDonald’s in the area when I go in person. However, whoever is in charge of their DoorDash prep needs to be fired. Every time I DoorDash from this McDonald’s, something is screwed up. This last time almost my entire order was wrong. I ordered an iced coffee and got an orange juice. I ordered 2 egg McMuffins and received 1 sausage McMuffin and 1 sausage and egg McGriddle. Like really?? How do you screw that up so bad? I’m never door dashing from here again.
Atmosphere: 3
Food: 5
Service: 3
Owner is very family driven. Always giving back to the local school and community. Lake county is lucky to have a great family business
Atmosphere: 4
Food: 4
Service: 4
Horrible just horrible!
Super friendly staff very very clean and nice patrons I just had a ball there can't wait to go back
Atmosphere: 5
Food: 5
Service: 5
On this day they said they closed at 3 am…I show up at 11 pm and they say they are not accepting orders cause they are short staffed other than mobile orders? Why are you open and why is your drive through open? There are other people in the drive through and people inside? They are just lying, and do not care. Don’t waste your time
Restaurantji Recommends
It was a normal McDonald's
Atmosphere: 3
Food: 4
Service: 3
this place cant serve shit after 1 am dont go unless its daytime
Atmosphere: 3
Food: 4
Service: 1
Please tell SOME of your drive thru employees to not act rude and not to interrupt your customers. There was this young lady who was giving my father an attitude for asking simply why he was getting charged more for a lemonade instead of it being the same as a soft drink. And when we checked our bag to part of our order was missing. Next time, please watch who you're hiring. BUT overall, great place and fast service.
Atmosphere: 4
Food: 4
Service: 2
These people give you the smallest ice cream cones ever. I should have gone down the street to Baskin Robbins, instead to get a better value.
Food: 2
Service: 2
Service stinks. Everytime I come in no one wants to take an order. The crew is always playing around or on their phones.
Atmosphere: 4
Food: 3
Service: 2
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