I hadn't been in quite a while. But the food that I ordered was good.
Atmosphere: 4
Food: 4
Service: 4
David Stiles
Waited in a parking spot as directed by drivethru employee for almost 7 minutes just to be handed 3 doublestacks that were prepared using the discard meat they keep at the back of the grill for the chilli! Disgusting watery grease logged burgers that were way overcooked? After waiting 7 minutes? Do not go here!
Atmosphere: 1
Food: 1
Service: 1
Shawn Hempel
Very rushed to get me through the line, ignored 2 requests for my receipt, and food was some of the worst I have had at a Wendy's
Atmosphere: 2
Food: 2
Service: 1
Tremaj D
The food is terrible and the sprite taste like medicine.
Atmosphere: 2
Food: 1
Service: 1
Vee Jones
Raggedy window worker is clearly impatient because I didn’t speak fast enough for her. I am often asked to repeat what I say bc I speak too fast sometimes. But ok Dusty girl
Service: 1
jk22222sd
So slow!
Stormy Moody
Drive thru is horrible on some nights the lady that says she’s a manager have an horrible attitude one day I rode pass she’s sitting in her blue suv smoking pot . Avoid this location all times should be getting a new manager a not and not new frosty .
Heather Starcevich
I placed a mobile order for a Thin Mint Frosty through the Wendy’s app. When I arrived at the drive-thru, I informed the employee at the speaker that I had a mobile order. They instructed me to pull forward to the second window.
Once I got to the window, I was told that the Thin Mint Frosty had been discontinued. They offered me a different Frosty instead, but I declined and asked for a refund. The manager informed me that I would need to cancel the order through the app. I explained that since the order had already been accepted, it was no longer visible in the app and all I had was the receipt.
She insisted that I press a square icon in the top corner of the app, but I showed her there was no such option. At that point, the manager turned around, began speaking negatively about me to other team members, and said she was “done with me.”
A team member then stepped in to help and tried to call the customer support number listed in the app using my phone. While she was doing that, the manager returned with an attitude and repeatedly asked, “Who is she calling?” Frustrated, I left the drive-thru.
When the call connected, the representative told me I had called the wrong number. She told me that she only deals with delivery complaints. I explained that the number was listed in the official Wendy’s app, but she refused to give me the correct number and told me to “Google it.” After hanging up, I found a different customer service number through a web search, but that number was already closed for the day.
This experience was incredibly frustrating and disappointing. I hope this issue can be addressed, both in terms of app functionality, store-level customer service, and I want my money back.
Mobile Order Number 8139
Wesley Harle
I have been there five times. Got my order wrong each time
Biggie Villa
Came to eat here for dinner and had a great experience from the drive thru. Service was quick with my mobile order as well. The food was delicious and everything that I ordered was in the bag! The parking lot isn’t the best place to eat due to all the traffic that comes and goes but it worked. Might be my new fav spot for Wendy’s.
Horrible customer service, when I was placing my order she kept on rushing me to order by saying anything else?!! Anything else ?!!
When I went to the window to pay I asked for hot sauce she gave me a rude look and almost threw my food order at me at me never coming back if you hate your job please get a new one. Don’t know her name she’s most likely the manager blonde lady get this to upper management not this first time I’ve receive this type of treatment by this lady. She hates customers and her job.
richard nowacki
I ordered two breakfast sandwiches and they were delivered hot and very tasty. The price was in line with everything else these days. I highly recommend them.
Sid Waltz
Rude, very aggressive through the drive up speaker demanding my order the moment I pulled up and again when I didn't speak immediately. Upsold my order to a large without asking. Won't be back.
Andrea King
Just left the gym got the 4 for $5it was on time enjoyed Wendy's
Atmosphere: 5
Food: 5
Service: 5
Tamim Tamimi
Terrible experience. Started having stomach ache stay away
I hadn't been in quite a while. But the food that I ordered was good.
Atmosphere: 4
Food: 4
Service: 4
Waited in a parking spot as directed by drivethru employee for almost 7 minutes just to be handed 3 doublestacks that were prepared using the discard meat they keep at the back of the grill for the chilli! Disgusting watery grease logged burgers that were way overcooked? After waiting 7 minutes? Do not go here!
Atmosphere: 1
Food: 1
Service: 1
Very rushed to get me through the line, ignored 2 requests for my receipt, and food was some of the worst I have had at a Wendy's
Atmosphere: 2
Food: 2
Service: 1
The food is terrible and the sprite taste like medicine.
Atmosphere: 2
Food: 1
Service: 1
Raggedy window worker is clearly impatient because I didn’t speak fast enough for her. I am often asked to repeat what I say bc I speak too fast sometimes. But ok Dusty girl
Service: 1
So slow!
Drive thru is horrible on some nights the lady that says she’s a manager have an horrible attitude one day I rode pass she’s sitting in her blue suv smoking pot . Avoid this location all times should be getting a new manager a not and not new frosty .
I placed a mobile order for a Thin Mint Frosty through the Wendy’s app. When I arrived at the drive-thru, I informed the employee at the speaker that I had a mobile order. They instructed me to pull forward to the second window.
Once I got to the window, I was told that the Thin Mint Frosty had been discontinued. They offered me a different Frosty instead, but I declined and asked for a refund. The manager informed me that I would need to cancel the order through the app. I explained that since the order had already been accepted, it was no longer visible in the app and all I had was the receipt.
She insisted that I press a square icon in the top corner of the app, but I showed her there was no such option. At that point, the manager turned around, began speaking negatively about me to other team members, and said she was “done with me.”
A team member then stepped in to help and tried to call the customer support number listed in the app using my phone. While she was doing that, the manager returned with an attitude and repeatedly asked, “Who is she calling?” Frustrated, I left the drive-thru.
When the call connected, the representative told me I had called the wrong number. She told me that she only deals with delivery complaints. I explained that the number was listed in the official Wendy’s app, but she refused to give me the correct number and told me to “Google it.” After hanging up, I found a different customer service number through a web search, but that number was already closed for the day.
This experience was incredibly frustrating and disappointing. I hope this issue can be addressed, both in terms of app functionality, store-level customer service, and I want my money back.
Mobile Order Number 8139
I have been there five times. Got my order wrong each time
Came to eat here for dinner and had a great experience from the drive thru. Service was quick with my mobile order as well. The food was delicious and everything that I ordered was in the bag! The parking lot isn’t the best place to eat due to all the traffic that comes and goes but it worked. Might be my new fav spot for Wendy’s.
Restaurantji Recommends
Horrible customer service, when I was placing my order she kept on rushing me to order by saying anything else?!! Anything else ?!!
When I went to the window to pay I asked for hot sauce she gave me a rude look and almost threw my food order at me at me never coming back if you hate your job please get a new one. Don’t know her name she’s most likely the manager blonde lady get this to upper management not this first time I’ve receive this type of treatment by this lady. She hates customers and her job.
I ordered two breakfast sandwiches and they were delivered hot and very tasty. The price was in line with everything else these days. I highly recommend them.
Rude, very aggressive through the drive up speaker demanding my order the moment I pulled up and again when I didn't speak immediately. Upsold my order to a large without asking. Won't be back.
Just left the gym got the 4 for $5it was on time enjoyed Wendy's
Atmosphere: 5
Food: 5
Service: 5
Terrible experience. Started having stomach ache stay away
Atmosphere: 2
Food: 1
Service: 1
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