Dunkin'
2546 IN-44, Shelbyville
(317) 398-7445
Recent Reviews
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Dunkin' is my favorite coffee place. They have the new iced cookie butter coffee which is fabulous. I look forward to seeing it on the menu at this time every year!
Atmosphere: 5
Food: 5
Service: 5
The two ladies working on 10/16/25 are literal angels on earth šš½ Thank you for making my drink perfectly and making my day with your kindness š§”š©·
Atmosphere: 5
Food: 5
Service: 5
Went through the drive through today to get my usual iced coffee order. I was not greated kindly, instead very rudely. I think the person at the windows name was katie, she was not nice to me at all. Will no longer be coming back because of this which makes me sad. Dunkin please do better.
Atmosphere: 1
Food: 4
Service: 1
I went thru the Drive up there was a couple of cars in front and behind me, they took my order. They spoke kindly and with a not to load of voice they repeated my order ⦠very nice.. when I got to the window I paid and they handed me my order. Very nice transaction⦠loved it
Food: 5
Service: 5
It was nice and clean there. I got a couple of doughnuts for the road
Atmosphere: 5
Food: 5
Service: 5
I already love the food, and the drinks way more than the competitor but today a lovely worker by the name of April really went above and beyond for me. She was super cheerful and nice, had great customer service. I have never had a bad experience here but April, if you read this yours truly made mine and my little nephews day!! Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
April is an absolute ANGEL! I waited in line for over 20 minutes after placing a mobile order and was worried my drink would be watered down and the cold foam melted. But as soon as I got to the window, April greeted me with a bright smile even though she was clearly busy. She kindly asked me to wait a moment so she could top off my cold foam (itās like she read my mind!). On top of that, she gave my dog a pup cup and even handed me a cute sticker. Truly above-and-beyond service, what an amazing woman!
Atmosphere: 5
Food: 5
Service: 5
I went to this Dunkin today and had the best experience I was served by a worker named Marlee and she made sure that my entire order was correct even tho I order a lot of things this overall made my experience 10 times better please continue hiring people like her
Food: 5
Service: 5
Expensive,but other than that everything is good.
Atmosphere: 5
Food: 5
Service: 5
I started going to dunkin again after few months. Not impressed once again. They truly don't know how to make the different coffees. I got a coffee that was with a cream base and ended up with a plain coffee with only cold foam on top! Went a second time and took 20 min just to get 2 sandwiches.
Restaurantji Recommends
Workers and store were great, donuts were already stale at 1630 in the afternoon
Atmosphere: 5
Food: 4
Service: 5
I donāt know how every since person in a business can have an attitude but they all got one here.
Atmosphere: 3
Food: 5
Service: 1
Love these people. And all their different personalities ???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts, Egg and Cheese, Croissant, Bacon Egg and Cheese, Hash Browns, Dunkin' Refreshers, Dozen Donuts
Good ,
but coffee shops have gotten expensive
Atmosphere: 4
Food: 5
Service: 4
Always out of everything. Workers not paying attention spending time in a huddle talking backs to the customers in line.
Atmosphere: 1
Food: 1
Service: 1
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