Love KFC chicken Shelbyville restaurant is touching and go depending on what crew is working
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Coleslaw, Fried Chicken
Billy Patrick
The Cleanliness was very nasty Restrooms were dirty tables, were dirty floor was dirty.I will not be back.
Atmosphere: 1
Food: 5
Service: 2
Gary Collins
The staff was very nice and the chicken was fresh just as fresh as the Sanders Cafe in Corbin, Kentucky....... The colonel would be proud ? the whole crew was excellent and the food was as well ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Chicken
Family Coulombe
What an awful experience, my husband and I walked in, there was one customer in the store and maybe 1 or 2 cars in the drive thru, We were greeted with instructions to use the kiosk to place our orders as they were "too busy". We tried to use it but the coupon we were using was not on there, so we asked what we should do and one woman came up to the register to ring us up saying it wasn't on those. Then I told her what we wanted this coupon was for a 20 piece of chicken or chicken tenders or half and half, 3 mashed potatoes and gravy, 2 coleslaw and 10 biscuits. We asked to have it have fried chicken and half tenders she tells us she can't ring it up that way, so we said we would take all tenders, that wasn't able to happen either. The ONLY way we could order this was to get just fried chicken half dark half white meat. Then we had to wait forever while watching everyone who came in after us get their food first. One pair was able to order and eat while we waited. Get it was a larger order but this was excessive. Then suddenly we hear a woman ask is someone was waiting for a 20 piece and asked for us to come up to the counter. She pulls two big bags from this container and said she had made it for someone but they hadn't came to get it so she checked the sides and gave it to us but said there's more in there sorry for the wait. I get home and the chicken is all white meat and we don't even like bone in wings. Such a waste. A huge waste, all due to them falsely advertising a coupon they can't even honor. Then they didn't even give us what we paid for. I don't even know what to say but I definitely didn't feel comfortable even trying to clear up any of this up with them. They were not able to keep up and the tension was so high I reckon I will have to call. I had to convince my husband to even go here and I bet you he never does again. He's so upset and I do not blame him, he just spent over $40 for something we didn't even order and waited forever to get it and it was barely warm Smh
Atmosphere: 1
Food: 1
Service: 1
Jr Meek
Went to drive thru...paid for a 2 piece meal with 2 breasts ..only received one breast with a leg ..and didn't receive any coleslaw ..and paid 13 bucks for this thing ..come KFC ..your slipping please do better so u aren't one of the restaurants that disappears in a few years !!
Bryan Bowley
Only received half of my order. All the food was ice cold. I’ll never be going back to this
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Flavored Sandwich Meal
Ryan
Great environment, good people, friendly environment. Very good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Devon Mason
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Kelly Hood
They really have it together huge
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Sandwich Meal
Brent Coy
I picked up dinner for my nieces slumber party & our order that we received, wasn't what I ordered. I ordered a family 16 piece meal with 3 Large sides of mashed potatoes, 3 Large macaroni, & 2 large corn. What we received was a 12 piece with 2 large orders of coal slaw, a large mashed potatoes, & a large macaroni.The drive thru attendant seemed more interested in chatting with their coworkers than making sure they did their job fully and properly.
Last three times I was there. The chicken was lousy like it was 7 days old. Never again where I go there the service suck act like they doing you a favor by waiting on
Atmosphere: 1
Food: 1
Service: 1
Pam Schonfeld
The food was very fresh and the staff were great ?
Atmosphere: 5
Food: 5
Service: 5
Vivionna Moore
The food is delicious but they forgot my moms food twice when I ordered it and when I tried calling they didn’t want to pick up the phone, so make sure to check your bags before leaving
Patrick Johnson
One of the few places that offers fried chicken livers(off menu items), and I have a friend who loves them.Wheelchair accessibility: ADA compliant
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Kabuki King
Chicken no good, was very dry and small pieces for what I paid. The employee behind the counter was very rude and acted impatiently when my card declined because I inputted the incorrect PIN. Made me feel unwelcome because of such a simple mistake!!!
Love KFC chicken Shelbyville restaurant is touching and go depending on what crew is working
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Coleslaw, Fried Chicken
The Cleanliness was very nasty Restrooms were dirty tables, were dirty floor was dirty.I will not be back.
Atmosphere: 1
Food: 5
Service: 2
The staff was very nice and the chicken was fresh just as fresh as the Sanders Cafe in Corbin, Kentucky....... The colonel would be proud ? the whole crew was excellent and the food was as well ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Chicken
What an awful experience, my husband and I walked in, there was one customer in the store and maybe 1 or 2 cars in the drive thru, We were greeted with instructions to use the kiosk to place our orders as they were "too busy". We tried to use it but the coupon we were using was not on there, so we asked what we should do and one woman came up to the register to ring us up saying it wasn't on those. Then I told her what we wanted this coupon was for a 20 piece of chicken or chicken tenders or half and half, 3 mashed potatoes and gravy, 2 coleslaw and 10 biscuits. We asked to have it have fried chicken and half tenders she tells us she can't ring it up that way, so we said we would take all tenders, that wasn't able to happen either. The ONLY way we could order this was to get just fried chicken half dark half white meat. Then we had to wait forever while watching everyone who came in after us get their food first. One pair was able to order and eat while we waited. Get it was a larger order but this was excessive. Then suddenly we hear a woman ask is someone was waiting for a 20 piece and asked for us to come up to the counter. She pulls two big bags from this container and said she had made it for someone but they hadn't came to get it so she checked the sides and gave it to us but said there's more in there sorry for the wait. I get home and the chicken is all white meat and we don't even like bone in wings. Such a waste. A huge waste, all due to them falsely advertising a coupon they can't even honor. Then they didn't even give us what we paid for. I don't even know what to say but I definitely didn't feel comfortable even trying to clear up any of this up with them. They were not able to keep up and the tension was so high I reckon I will have to call. I had to convince my husband to even go here and I bet you he never does again. He's so upset and I do not blame him, he just spent over $40 for something we didn't even order and waited forever to get it and it was barely warm Smh
Atmosphere: 1
Food: 1
Service: 1
Went to drive thru...paid for a 2 piece meal with 2 breasts ..only received one breast with a leg ..and didn't receive any coleslaw ..and paid 13 bucks for this thing ..come KFC ..your slipping please do better so u aren't one of the restaurants that disappears in a few years !!
Only received half of my order. All the food was ice cold. I’ll never be going back to this
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Flavored Sandwich Meal
Great environment, good people, friendly environment. Very good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
They really have it together huge
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Colonel Sandwich Meal
I picked up dinner for my nieces slumber party & our order that we received, wasn't what I ordered. I ordered a family 16 piece meal with 3 Large sides of mashed potatoes, 3 Large macaroni, & 2 large corn. What we received was a 12 piece with 2 large orders of coal slaw, a large mashed potatoes, & a large macaroni.The drive thru attendant seemed more interested in chatting with their coworkers than making sure they did their job fully and properly.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Last three times I was there. The chicken was lousy like it was 7 days old. Never again where I go there the service suck act like they doing you a favor by waiting on
Atmosphere: 1
Food: 1
Service: 1
The food was very fresh and the staff were great ?
Atmosphere: 5
Food: 5
Service: 5
The food is delicious but they forgot my moms food twice when I ordered it and when I tried calling they didn’t want to pick up the phone, so make sure to check your bags before leaving
One of the few places that offers fried chicken livers(off menu items), and I have a friend who loves them.Wheelchair accessibility: ADA compliant
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fried Chicken
Chicken no good, was very dry and small pieces for what I paid. The employee behind the counter was very rude and acted impatiently when my card declined because I inputted the incorrect PIN. Made me feel unwelcome because of such a simple mistake!!!
Atmosphere: 3
Food: 2
Service: 2