McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1631 E State Rd, Shelbyville
(317) 398-0257
About McDonald's
Customers' Favorites
McDonald's Reviews
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15 yr old dirty blonde girl was rude in drive thru wouldn’t shut her smart mouth and LISTEN to my order. Interrupted me while giving my order. When I got to the pay window she was off to the side arms crossed leaning up against a counter displaying her rude attitude. If the other location wasn’t so far out of my way I’d never use this location ever. Why do companies believe children can run business’ is beyond me.
Worst service ever. Don’t do mobile order. Waited 15 minutes just to go inside and find out my order was sitting on the counter. 3 melted ice cream. Never making this mistake again!
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
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McDonald's offers a welcoming atmosphere and professional staff. The manager and employees strive to provide quick service and delicious food. Whether it's the hot, fresh meals or the efficient handling of orders, customers often have a positive experience at this location. With attentive staff and excellent management, this McDonald's stands out as a reliable choice for a satisfying meal.
However, some recent customer reviews suggest room for improvement. One customer noted delays in receiving their order, while another was disappointed with the quality of their Big Breakfast, including cold and hard eggs, dry sausage, and fresh but cold hashbrowns. Another customer expressed dissatisfaction with the size and warmth of their double cheeseburger and chicken nuggets. Additionally, a customer reported an issue with their order not being fulfilled correctly, and felt the staff response was unsatisfactory.
Overall, this McDonald's location continues to provide a welcoming atmosphere and professional service, but may benefit from addressing the concerns raised in the recent reviews to maintain a consistently positive customer experience.