You can't call and order pizza without going through a foreign call center. So we went in the store to ask for a special request then they said order it online and they would pull our name and well when the pizza delivered it wasn't a K outlined in pepperoni but it was regular so back to Domino's!!
Atmosphere: 1
Food: 5
Service: 3
Becky Ratcliffe
Great pizza & delivery! I appreciate the customer service & timely delivery. The food tasted great and was hot. :)
Atmosphere: 5
Food: 5
Service: 5
bo reece
Need to put the toppings on I paid for. Not much but cheese and dogh
Melissa Hettinger
My yound grandson loved watching the little car coming on the app. Delivery driver was super friendly to him as he was so excited for the delivery. Pizza and breadsticks were really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Meats Pizza
Penny Lawson
The manager was complaining at the help. Was not a good experience at all.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Double Chocolate Chip Brownie, Breadsticks, Hawaiian Pizza, The Works Pizza, 14 Inch Epic Stuffed Crust Create Your Own Pizza
Rachel Simpson
People are nice here, food is good, service is fast, a go to place.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: The Works, Create Your Own Pizza, The Works Pizza
Gary Plunkett
Always happy with the Shelbyville Papa John's. Everything is always as ordered and always hot and ready.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hawaiian Pizza
Brytnea Severance
Took quite a long time for my pick
Atmosphere: 5
Food: 5
Service: 4
Freedom Pioneer
And this kid in there messed up pizza so bad that last time they screwed up, I got a Free pizza coupon that I have never went back into use...Absolutely terrible...smhBesides that, nothing has changed about the place since i've lived around here in six years. Like how ghetto do you get?
Atmosphere: 1
Food: 1
Service: 1
cameron schoenescker
Easiest delivery experience in town by a lot. Incredible price for the quality of the pizza. Only issue is that I've gotten food poisoning twice from here :/
Pizza is ALWAYS done correctly and on time!UPDATE 9/18/2023: The place is not very clean inside. Yes, it's mostly the dough, but it doesn't look inviting.The people making the pizza cuts don't know how to make every slice about the same size. One slice measured about 10 inches long, and the one opposite to it was 4!And the absolute worst thing is... my son found a hair between the melted cheese and the dough!!! I am never buying pizza from Papa Johns again.
Atmosphere: 1
Food: 1
Service: 2
Jeremy Dupuis
If you have been to 1 papa johns you have been to them all. The food is always on time and hot. The service is always great and the staff are always very pleasant to interact with.
Atmosphere: 3
Food: 4
Service: 5
Thomas Aldridge
Ordered papadias came with no toppings no dipping sausage no seasoning which makes it a cool ranch papadia second time they messed up the food in a week we ordered on chicken one steak both had no toppings one had seasoning and one didn’t asked for extra dipping sausage didn’t not even get the original sauce this place is a poor running not caring about their customers kinda business reporting to the bbb next
Atmosphere: 1
Food: 1
Service: 1
Ricky stevens
Some can't speak English very good and when you ask to speak to someone who can they start arguing with you about speaking English and give you a run around.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: The Works Pizza
Angela Murray
I got the wrong pizza and had to drive back again to get another pizza. The manager, Alex, hung up on me and was rude. He didn't even apologize for the wrong pizza. When I told him I was going to report him to Todd Jenkins, he said, "You go ahead!" and walked away. I have been ordering pizzas from Todd for 40 years and never once was treated badly before today. Alex does not need to be a customer service manager.
You can't call and order pizza without going through a foreign call center. So we went in the store to ask for a special request then they said order it online and they would pull our name and well when the pizza delivered it wasn't a K outlined in pepperoni but it was regular so back to Domino's!!
Atmosphere: 1
Food: 5
Service: 3
Great pizza & delivery! I appreciate the customer service & timely delivery. The food tasted great and was hot. :)
Atmosphere: 5
Food: 5
Service: 5
Need to put the toppings on I paid for. Not much but cheese and dogh
My yound grandson loved watching the little car coming on the app. Delivery driver was super friendly to him as he was so excited for the delivery. Pizza and breadsticks were really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Meats Pizza
The manager was complaining at the help. Was not a good experience at all.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Double Chocolate Chip Brownie, Breadsticks, Hawaiian Pizza, The Works Pizza, 14 Inch Epic Stuffed Crust Create Your Own Pizza
People are nice here, food is good, service is fast, a go to place.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: The Works, Create Your Own Pizza, The Works Pizza
Always happy with the Shelbyville Papa John's. Everything is always as ordered and always hot and ready.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hawaiian Pizza
Took quite a long time for my pick
Atmosphere: 5
Food: 5
Service: 4
And this kid in there messed up pizza so bad that last time they screwed up, I got a Free pizza coupon that I have never went back into use...Absolutely terrible...smhBesides that, nothing has changed about the place since i've lived around here in six years. Like how ghetto do you get?
Atmosphere: 1
Food: 1
Service: 1
Easiest delivery experience in town by a lot. Incredible price for the quality of the pizza. Only issue is that I've gotten food poisoning twice from here :/
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Pizza is ALWAYS done correctly and on time!UPDATE 9/18/2023: The place is not very clean inside. Yes, it's mostly the dough, but it doesn't look inviting.The people making the pizza cuts don't know how to make every slice about the same size. One slice measured about 10 inches long, and the one opposite to it was 4!And the absolute worst thing is... my son found a hair between the melted cheese and the dough!!! I am never buying pizza from Papa Johns again.
Atmosphere: 1
Food: 1
Service: 2
If you have been to 1 papa johns you have been to them all. The food is always on time and hot. The service is always great and the staff are always very pleasant to interact with.
Atmosphere: 3
Food: 4
Service: 5
Ordered papadias came with no toppings no dipping sausage no seasoning which makes it a cool ranch papadia second time they messed up the food in a week we ordered on chicken one steak both had no toppings one had seasoning and one didn’t asked for extra dipping sausage didn’t not even get the original sauce this place is a poor running not caring about their customers kinda business reporting to the bbb next
Atmosphere: 1
Food: 1
Service: 1
Some can't speak English very good and when you ask to speak to someone who can they start arguing with you about speaking English and give you a run around.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: The Works Pizza
I got the wrong pizza and had to drive back again to get another pizza. The manager, Alex, hung up on me and was rude. He didn't even apologize for the wrong pizza. When I told him I was going to report him to Todd Jenkins, he said, "You go ahead!" and walked away. I have been ordering pizzas from Todd for 40 years and never once was treated badly before today. Alex does not need to be a customer service manager.
Atmosphere: 1
Food: 1
Service: 1