Worst customer service ever. They hung up on me and questioned why I keep coming here if the service isn’t “good”. I tried to call customer service outside before closing hours to get a refund and they called the police on me because I was “blocking the entrance”. The police talked to me and told me I was not blocking anything and I’m good to go after explaining. Never going to Arby’s again. I understand it’s not always the staffs fault but the way this was dealt with was so unnecessary and embarrassing.
Atmosphere: 1
Food: 1
Service: 1
Richard Payton
Great brown sugar bacon
Atmosphere: 2
Food: 4
Service: 4
Andrew Bencsics
Awesome ?I recommend the roast beef. Friendly workers. Thanks,,,
Atmosphere: 5
Food: 5
Service: 5
Chris Bradburn
If your fries are old you should be throwing them out and frying new, not refrying and handing them out as good, also your brisket is not supposed to taste like that, It's the only sandwich I order off your menu, so I definitely know, that sandwich tasted like a kitchen sink jelly bean.
Food: 1
karin urschel
Loved the new hushpuppy fish. Hope it stays around longer.
Food: 5
Joshua Longerot
This is a great Arby's on weekdays brunch, afternoon, and early evening. Service is top-notch, food is always fresh. Never get the orders wrong. Perfect. The daytime manager, Marty, is as good as they get.Evenings and weekends are a different story. You're taking your chances. Sometimes it gets bad.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Arby
Jamie DeCocker
Everyone was very friendly. Great service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Nate Wynia
They gave my sandwich to another guest who took it to the dining room, opened it and discovered it wasn't theirs and then returned it. I asked very politely for it to be replaced but the manager said no. Absolutely
Atmosphere: 4
Food: 4
Service: 1
Angel Ramsay
Ordered food there Saturday today is Monday and they just took the same exact amount out again whoever's taking the credit card payments is ripping people off my credit card went from a $26 payment to a $52 paymentThey told me multiple customers were complaining and they got my phone number to call me back not a very happy customer I will not be going back there
Joe Sam
Expensive sandwich so you expect quality. Not two slices of bread over a huge chunk of fat and
I would go here from know on . I will never return to Mcdonalds on LWW..
Atmosphere: 5
Food: 5
Service: 5
Doug Tillotson
Food in the last week cold. Tried to eat there this evening through the drive-through was informed they were shorthanded and they were only gonna do Uber eats. And refused to take my order. What's the difference between someone coming up there picking up Uber eats and me ordering a sandwich and waiting there
Michael Nifong
Cold sandwich & ice cold fries. Rude service. Dirty facility. Would not recommend
Brian Collier
There may be real roast beef in the sandwiches here
Stephanie Zagar
Got food to go. Missing items from order. This is not the first time. If you go here you better make sure you check the entire order! 1 time I got lamb meat not roast beef in my gyro. Order crinkle fries got curly. Order mozzarella Stix, paid for them and did not get them.
Worst customer service ever. They hung up on me and questioned why I keep coming here if the service isn’t “good”. I tried to call customer service outside before closing hours to get a refund and they called the police on me because I was “blocking the entrance”. The police talked to me and told me I was not blocking anything and I’m good to go after explaining. Never going to Arby’s again. I understand it’s not always the staffs fault but the way this was dealt with was so unnecessary and embarrassing.
Atmosphere: 1
Food: 1
Service: 1
Great brown sugar bacon
Atmosphere: 2
Food: 4
Service: 4
Awesome ?I recommend the roast beef. Friendly workers. Thanks,,,
Atmosphere: 5
Food: 5
Service: 5
If your fries are old you should be throwing them out and frying new, not refrying and handing them out as good, also your brisket is not supposed to taste like that, It's the only sandwich I order off your menu, so I definitely know, that sandwich tasted like a kitchen sink jelly bean.
Food: 1
Loved the new hushpuppy fish. Hope it stays around longer.
Food: 5
This is a great Arby's on weekdays brunch, afternoon, and early evening. Service is top-notch, food is always fresh. Never get the orders wrong. Perfect. The daytime manager, Marty, is as good as they get.Evenings and weekends are a different story. You're taking your chances. Sometimes it gets bad.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Arby
Everyone was very friendly. Great service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
They gave my sandwich to another guest who took it to the dining room, opened it and discovered it wasn't theirs and then returned it. I asked very politely for it to be replaced but the manager said no. Absolutely
Atmosphere: 4
Food: 4
Service: 1
Ordered food there Saturday today is Monday and they just took the same exact amount out again whoever's taking the credit card payments is ripping people off my credit card went from a $26 payment to a $52 paymentThey told me multiple customers were complaining and they got my phone number to call me back not a very happy customer I will not be going back there
Expensive sandwich so you expect quality. Not two slices of bread over a huge chunk of fat and
Food: 1
Restaurantji Recommends
I would go here from know on . I will never return to Mcdonalds on LWW..
Atmosphere: 5
Food: 5
Service: 5
Food in the last week cold. Tried to eat there this evening through the drive-through was informed they were shorthanded and they were only gonna do Uber eats. And refused to take my order. What's the difference between someone coming up there picking up Uber eats and me ordering a sandwich and waiting there
Cold sandwich & ice cold fries. Rude service. Dirty facility. Would not recommend
There may be real roast beef in the sandwiches here
Got food to go. Missing items from order. This is not the first time. If you go here you better make sure you check the entire order! 1 time I got lamb meat not roast beef in my gyro. Order crinkle fries got curly. Order mozzarella Stix, paid for them and did not get them.
Atmosphere: 3
Food: 2
Service: 4