Good service, decent prices.Vegetarian options: Bean Burritos.
Atmosphere: 4
Food: 4
Service: 4
Lora Mulstay
Our waitress must have been overbooked. She forgot our ranch (which we were charged for, but never received), guac and sour cream for a wet burrito, and drinks weren’t refreshed. Other locations have been better.
Atmosphere: 3
Food: 2
Service: 1
Nancy
The steak fajitas were awful. Extremely tough steak. We brought this to our servers' attention, and she could have cared less! With it being only 37 degrees outside, we felt the air conditioning come on and blow down cold air. We used to love this location but have had two bad experiences in a row.
Atmosphere: 3
Food: 2
Service: 2
marcy glon
Service was amazing.
Atmosphere: 5
Food: 5
Service: 5
Molly Chamberlin
Amazing chips and salsa - always stop when in South Bend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad
Julie N.
Horrible experience at Hacienda two nights ago. My husband got chic on the beach and had a long hair in his food. I had a wet burrito and it was lukewarm at best with little to no flavor. I have always been a fan of Hacienda but not this night.
Ryan Schrader
Hacienda has always been a place to go for food. They have amazing food and great appetizers. Do not forget the margarita when you are there. You and your family will not be disappointed when you go. Have an amazing time while you eat. Side not you can just eat chips and salsa and drink water and they will not get upset. Relax, chill, enjoy!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortilla Chips, Sizzling Fajita Salad, Waffle Fries, Guacamole, Famous Wet Burrito, Street Tacos
Courtney Baker-Beck
Came for my cousin's birthday on Friday. At 5:30 they were just starting to get a little busy, then as we progressed through the night it got busier, atmosphere was good, and food was pretty decent. 3 of us got the taste of hacienda and the other 2 got something else. From what I gathered mostly everyone had enjoyed their food and most of us left with leftovers for another day. Service could have been a tad better than what we received. We aren't sure if the girl we got was new or what, but when my grandma, my husband and I ordered the taste of hacienda, we all said we would like the taste of hacienda and even stated the meats that we would want, but when the waitress was taking the order she asked each specific thing like would you like the taco salad what kind of meat, then asked do you want the wet burrito and what kind of meat and again for the chimichanga. It was a bit much especially with 5 of us ordering and 3 of us asking for the same meal, granted different meats, but she continually asked these 3 questions to all 3 of us when we said we wanted the taste of hacienda... last I checked, the taste of hacienda comes with those 3 things, so why do you need to ask do you want this do you want that, what kind of meat?? like just ask what kind of meat with all 3 items. Again, I don't know if this girl was new or what, but we have NEVER ordered this and asked that many questions before. Also, when we sat down had asked for a ranch, right as we sat down and that wasn't brought to our table till 10 mins after asking. I am not sure if she forgot or what. Most of our table ordered water, so it was nice getting a pitcher of water for the refills. Since I ordered mine with lemon, I would have liked a couple extra sides of lemon if I would have known that was how we were getting our refills, but I didn't ask. Our food took well around 45 mins. Like I said, I know they were starting to get busy, so I understand waiting for 20 mins or so, but 45 mins was a bit excessive. The only other complaint is that I know even on busy nights that these servers get designated areas to check and work on and I know they wouldn't leave the bar area just to one server (matter of fact I saw a couple people taking orders so I know she wasn't on her own). She didn't check in with our table often. The only times she checked with us was when we got the pitcher of water and then once after the food was served, just something I think can be worked on. People complain all the time about tips, but these people need to be checking their tables often, doesn't matter if someone says something is fine, check a couple times. First time, ask if everything tastes fine, second time come back and see if anyone needs a refill, chip refill, or to get any plates or cups out of the way, and third at least check to see if again your refills and see if any plates need removed. I am not saying you have to ask questions every time you check your table, just make sure you are peaking in or walking close enough to your tables to make sure that nothing is needed, that way you are showing you are there in case something comes up with an order, drink refill etc. Happy our food came out good. Otherwise, we did enjoy our time and the food with our company for their birthday. Just wish the service could have been a bit better, and that is why I marked service as a 3 star. But did give the review an overall 4 due to comfortability in the bar area (heat being on), being able to get in quickly before the rush, and the food. Food is always a big factor into my reviews and then service. It is very hard for anyone to receive a 5 star only because places anymore aren't checking often or food quality over price is terrible, etc. Also, with not knowing if this girl was new was another reason, I did leave it at a 4 star.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Taco Salad, Chimichanga, Enchilada, Guacamole, Famous Wet Burrito, Refried Beans, Rice and Beans
Wraith Writer
The food was tasy, but our server didn't pay much attention to what we ordered. I wanted a small thing of queso, and he brought a big one and wasn't attentive on keeping the water filled. Plus, he struggled with my simple burrito order, too.
The salsa was sooo sweet and thick it was absolutely inedible without queso mixed with it. Been traveling for two days and was looking forward to getting some Mexican food to celebrate by birthday alone. I wish I would have known it was a chain Mexican place and that my money wasn’t going towards a small business. It was extremely busy and I waited for about 20 minutes for a table, which is no issue to me as long as the service and food makes it worth it. My fajitas were not great and the vegetables were barely chopped. I wanted to like it so bad bc again it was my birthday and it was the first time sitting and eating after traveling. The service left much to be desired as she set things on my table and ran off before I could ask for anything else multiple times, but it was pretty busy so I gave her the benefit of the doubt on that one. I got a margarita which is the only reason the review isn’t 1 star. It was a GREAT marg. However I’m not sure what the point in asking if I want a salt or sugar rim is if you’re not gonna put one regardless. I was so confused when the whole shaker and an empty glass was set in front of me. Perhaps because I asked for the next largest size and that was the amount that would go in it? Or maybe that’s just standard procedure. I won’t be coming back but my server seemed so sweet.
Atmosphere: 2
Food: 2
Service: 3
Joshua Rayfield
Service and food was great! The frozen margaritas were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Chimichanga, Famous Wet Burrito
Donita Borton
Great place to meet up with friends for some tasty food and drinks.
Visiting area for St. Valentine's/ anniversary. Stopped here on St. V's day. Time of visit a little after 5:00pm. Shown to a table w/ minimal wait (good to be early on a day like that as evidenced by how crowded they were when we left). Server, Judy, was excellent. Also being Ash Wednesday I needed a meatless option. The Shrimp Fajitas were as good as I've ever had. Good sized shrimp cooked perfectly, plenty of veggies and the flavor was wonderful. My wife said her burrito was very good & she REALLY enjoyed the margarita flight (the orange was her favorite). I don't think this is a 5 star Michelin restaurant but for quality of food, service & cleanliness I think it is WELL worth a try. We will definitely be back next time we're in town.
Mike
Wife had steak fajitas and I had a cheeseburger and fries. Both were excellent as usual. Service was fast and friendly. And even though there was a 30 minute wait for the restaurant. We were seated immediately in the bar. And served with delicious chips and salsa. Definitely recommend!
8$ for a single taco. $5 Cheese $4 soda. +$20
Atmosphere: 3
Food: 2
Service: 3
Good service, decent prices.Vegetarian options: Bean Burritos.
Atmosphere: 4
Food: 4
Service: 4
Our waitress must have been overbooked. She forgot our ranch (which we were charged for, but never received), guac and sour cream for a wet burrito, and drinks weren’t refreshed. Other locations have been better.
Atmosphere: 3
Food: 2
Service: 1
The steak fajitas were awful. Extremely tough steak. We brought this to our servers' attention, and she could have cared less! With it being only 37 degrees outside, we felt the air conditioning come on and blow down cold air. We used to love this location but have had two bad experiences in a row.
Atmosphere: 3
Food: 2
Service: 2
Service was amazing.
Atmosphere: 5
Food: 5
Service: 5
Amazing chips and salsa - always stop when in South Bend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad
Horrible experience at Hacienda two nights ago. My husband got chic on the beach and had a long hair in his food. I had a wet burrito and it was lukewarm at best with little to no flavor. I have always been a fan of Hacienda but not this night.
Hacienda has always been a place to go for food. They have amazing food and great appetizers. Do not forget the margarita when you are there. You and your family will not be disappointed when you go. Have an amazing time while you eat. Side not you can just eat chips and salsa and drink water and they will not get upset. Relax, chill, enjoy!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortilla Chips, Sizzling Fajita Salad, Waffle Fries, Guacamole, Famous Wet Burrito, Street Tacos
Came for my cousin's birthday on Friday. At 5:30 they were just starting to get a little busy, then as we progressed through the night it got busier, atmosphere was good, and food was pretty decent. 3 of us got the taste of hacienda and the other 2 got something else. From what I gathered mostly everyone had enjoyed their food and most of us left with leftovers for another day. Service could have been a tad better than what we received. We aren't sure if the girl we got was new or what, but when my grandma, my husband and I ordered the taste of hacienda, we all said we would like the taste of hacienda and even stated the meats that we would want, but when the waitress was taking the order she asked each specific thing like would you like the taco salad what kind of meat, then asked do you want the wet burrito and what kind of meat and again for the chimichanga. It was a bit much especially with 5 of us ordering and 3 of us asking for the same meal, granted different meats, but she continually asked these 3 questions to all 3 of us when we said we wanted the taste of hacienda... last I checked, the taste of hacienda comes with those 3 things, so why do you need to ask do you want this do you want that, what kind of meat?? like just ask what kind of meat with all 3 items. Again, I don't know if this girl was new or what, but we have NEVER ordered this and asked that many questions before. Also, when we sat down had asked for a ranch, right as we sat down and that wasn't brought to our table till 10 mins after asking. I am not sure if she forgot or what. Most of our table ordered water, so it was nice getting a pitcher of water for the refills. Since I ordered mine with lemon, I would have liked a couple extra sides of lemon if I would have known that was how we were getting our refills, but I didn't ask. Our food took well around 45 mins. Like I said, I know they were starting to get busy, so I understand waiting for 20 mins or so, but 45 mins was a bit excessive. The only other complaint is that I know even on busy nights that these servers get designated areas to check and work on and I know they wouldn't leave the bar area just to one server (matter of fact I saw a couple people taking orders so I know she wasn't on her own). She didn't check in with our table often. The only times she checked with us was when we got the pitcher of water and then once after the food was served, just something I think can be worked on. People complain all the time about tips, but these people need to be checking their tables often, doesn't matter if someone says something is fine, check a couple times. First time, ask if everything tastes fine, second time come back and see if anyone needs a refill, chip refill, or to get any plates or cups out of the way, and third at least check to see if again your refills and see if any plates need removed. I am not saying you have to ask questions every time you check your table, just make sure you are peaking in or walking close enough to your tables to make sure that nothing is needed, that way you are showing you are there in case something comes up with an order, drink refill etc. Happy our food came out good. Otherwise, we did enjoy our time and the food with our company for their birthday. Just wish the service could have been a bit better, and that is why I marked service as a 3 star. But did give the review an overall 4 due to comfortability in the bar area (heat being on), being able to get in quickly before the rush, and the food. Food is always a big factor into my reviews and then service. It is very hard for anyone to receive a 5 star only because places anymore aren't checking often or food quality over price is terrible, etc. Also, with not knowing if this girl was new was another reason, I did leave it at a 4 star.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Taco Salad, Chimichanga, Enchilada, Guacamole, Famous Wet Burrito, Refried Beans, Rice and Beans
The food was tasy, but our server didn't pay much attention to what we ordered. I wanted a small thing of queso, and he brought a big one and wasn't attentive on keeping the water filled. Plus, he struggled with my simple burrito order, too.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
The salsa was sooo sweet and thick it was absolutely inedible without queso mixed with it. Been traveling for two days and was looking forward to getting some Mexican food to celebrate by birthday alone. I wish I would have known it was a chain Mexican place and that my money wasn’t going towards a small business. It was extremely busy and I waited for about 20 minutes for a table, which is no issue to me as long as the service and food makes it worth it. My fajitas were not great and the vegetables were barely chopped. I wanted to like it so bad bc again it was my birthday and it was the first time sitting and eating after traveling. The service left much to be desired as she set things on my table and ran off before I could ask for anything else multiple times, but it was pretty busy so I gave her the benefit of the doubt on that one. I got a margarita which is the only reason the review isn’t 1 star. It was a GREAT marg. However I’m not sure what the point in asking if I want a salt or sugar rim is if you’re not gonna put one regardless. I was so confused when the whole shaker and an empty glass was set in front of me. Perhaps because I asked for the next largest size and that was the amount that would go in it? Or maybe that’s just standard procedure. I won’t be coming back but my server seemed so sweet.
Atmosphere: 2
Food: 2
Service: 3
Service and food was great! The frozen margaritas were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Chimichanga, Famous Wet Burrito
Great place to meet up with friends for some tasty food and drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortilla Chips, Taco Salad, Famous Wet Burrito, Refried Beans
Visiting area for St. Valentine's/ anniversary. Stopped here on St. V's day. Time of visit a little after 5:00pm. Shown to a table w/ minimal wait (good to be early on a day like that as evidenced by how crowded they were when we left). Server, Judy, was excellent. Also being Ash Wednesday I needed a meatless option. The Shrimp Fajitas were as good as I've ever had. Good sized shrimp cooked perfectly, plenty of veggies and the flavor was wonderful. My wife said her burrito was very good & she REALLY enjoyed the margarita flight (the orange was her favorite). I don't think this is a 5 star Michelin restaurant but for quality of food, service & cleanliness I think it is WELL worth a try. We will definitely be back next time we're in town.
Wife had steak fajitas and I had a cheeseburger and fries. Both were excellent as usual. Service was fast and friendly. And even though there was a 30 minute wait for the restaurant. We were seated immediately in the bar. And served with delicious chips and salsa. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortilla Chips, Blueberry Margherita, Cheese Quesadilla, Chimichanga, Stake Fajitas, Rice and Beans, Steak Quesadilla, Waffle Fries, Fries, Famous Wet Burrito, Refried Beans