Their food was completely nasty that I got for my daughter and nephew. The fries on all the meals were terrible. I ordered a 10 piece and got eight pieces. Then tried to call their restaurant to file a complaint, and they have their phone turned off. What a joke. In the black like woman manager lady was being rude and rushing this young white man that was in the window probably because she knew the food was nasty and she can’t even count, right. And she was making him mess up because she was rushing him when he was right about what was with my order.
Food: 1
Mike
I understand being short staffed sometimes. But having an attitude towards people who have nothing to do with it. Is extremely unprofessional. To make matters 100 tines worse. Both hash browns and the sausage egg and cheese mcmuffin WEREN'T COOKED ALL THE WAY!! TASTED GROSS AND WERE COLD!! Employees walking around joking with orders half made on the prep table. Happened at lunch 1st time I was here and haven't ordered after breakfast since. I guess I'll have to find a completely different location. Never had food that nasty in over 50 years of eating at mcdonalds. Don't go to Western ave!!!!
Atmosphere: 1
Food: 1
Service: 3
Rod B
It was permanently closed
Cory Koltin
Should not even get 1 star. They are always serving the wrong order and serving old food, that has sat for hours. Health Dept is getting a complaint on them.
Atmosphere: 1
Food: 1
Service: 1
Evan vanator
This place is trash just like every other place in south bend tired of paying top dollar for nasty ass food do us a favor and burn down already.
Atmosphere: 1
Service: 1
Abby rhodes
All around terrible not the first time either this has happened where I order and get someone else’s food and my drinks come half filled. when my boyfriend asked him to fill it up he goes to his manger who decided to come back with the drink with a shit attitude and then slam the window in my boyfriend’s face because her slow employee That gave us the wrong food also wanted to give me a half filled drink. Disgusting behavior and disgusting attitude.
Atmosphere: 1
Food: 1
Service: 1
Matt Dbo
I did the curbside it was clean fast well it employee who brought my food it was nice and smiled
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Dawn Maynard
Took 25 min to get me order, and still had to wait for the rest of it.
Atmosphere: 2
Food: 3
Service: 1
Kenneth McDaniel
I never purchase fries because they can't seem to fill the fry container and when i have objected i was told this is it. Fries have gotten too expensive anyway. It is a better value to order a sandwich. Fries have become a ripoff.
Julie Spader
Nice friendly employees, but there is not enough. Under staffed especially at peak times. The last time I picked up my online order, I waited 9 mins. It was a 10piece nugget meal large size with a frozen coke.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: French Fries, Hash Browns, 6 PC Chicken Mcnuggets Meal
It's a McDonald's food sucks they're always get it wrong they never want to admit that it's their fault
Tina Marie Searfoss
They hired a child molester/woman beater to work there. Won’t be taking my family to an unsafe fast food place.
Dale Rand
Absolutely garbage ordered 3 burgers got pulled forward for 10 mins to receive ice cold food this store needs shut down no one gives a shit about their jobs there and food is only getting worse and will never spend another dollar at the western store in south bend.
Craig Newhouse
Poor interior care. Employees walk right past a huge milkshake spill multiple times without even looking at it. Bathrooms very dirty and not kept up. Employees very loud and unprofessional, frequently yelling at each other while ignoring customers. Lobby is messy and no one is cleaning it.
Wheelchair accessibility: Yes, accessible ramp.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: French Fries
naomi olivo
staff is always helpful. custodian/ employees keep the place immaculate.. Very welcoming staff. They greet you when you enter and check on you in the lobby to see if you need anything and always ask if your enjoying your meal. They give it a family restaurant feeling instead of a fast food spot. I would highly recommend this location to anyone.
Their food was completely nasty that I got for my daughter and nephew. The fries on all the meals were terrible. I ordered a 10 piece and got eight pieces. Then tried to call their restaurant to file a complaint, and they have their phone turned off. What a joke. In the black like woman manager lady was being rude and rushing this young white man that was in the window probably because she knew the food was nasty and she can’t even count, right. And she was making him mess up because she was rushing him when he was right about what was with my order.
Food: 1
I understand being short staffed sometimes. But having an attitude towards people who have nothing to do with it. Is extremely unprofessional. To make matters 100 tines worse. Both hash browns and the sausage egg and cheese mcmuffin WEREN'T COOKED ALL THE WAY!! TASTED GROSS AND WERE COLD!! Employees walking around joking with orders half made on the prep table. Happened at lunch 1st time I was here and haven't ordered after breakfast since. I guess I'll have to find a completely different location. Never had food that nasty in over 50 years of eating at mcdonalds. Don't go to Western ave!!!!
Atmosphere: 1
Food: 1
Service: 3
It was permanently closed
Should not even get 1 star. They are always serving the wrong order and serving old food, that has sat for hours. Health Dept is getting a complaint on them.
Atmosphere: 1
Food: 1
Service: 1
This place is trash just like every other place in south bend tired of paying top dollar for nasty ass food do us a favor and burn down already.
Atmosphere: 1
Service: 1
All around terrible not the first time either this has happened where I order and get someone else’s food and my drinks come half filled. when my boyfriend asked him to fill it up he goes to his manger who decided to come back with the drink with a shit attitude and then slam the window in my boyfriend’s face because her slow employee That gave us the wrong food also wanted to give me a half filled drink. Disgusting behavior and disgusting attitude.
Atmosphere: 1
Food: 1
Service: 1
I did the curbside it was clean fast well it employee who brought my food it was nice and smiled
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Took 25 min to get me order, and still had to wait for the rest of it.
Atmosphere: 2
Food: 3
Service: 1
I never purchase fries because they can't seem to fill the fry container and when i have objected i was told this is it. Fries have gotten too expensive anyway. It is a better value to order a sandwich. Fries have become a ripoff.
Nice friendly employees, but there is not enough. Under staffed especially at peak times. The last time I picked up my online order, I waited 9 mins. It was a 10piece nugget meal large size with a frozen coke.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: French Fries, Hash Browns, 6 PC Chicken Mcnuggets Meal
Restaurantji Recommends
It's a McDonald's food sucks they're always get it wrong they never want to admit that it's their fault
They hired a child molester/woman beater to work there. Won’t be taking my family to an unsafe fast food place.
Absolutely garbage ordered 3 burgers got pulled forward for 10 mins to receive ice cold food this store needs shut down no one gives a shit about their jobs there and food is only getting worse and will never spend another dollar at the western store in south bend.
Poor interior care. Employees walk right past a huge milkshake spill multiple times without even looking at it. Bathrooms very dirty and not kept up. Employees very loud and unprofessional, frequently yelling at each other while ignoring customers. Lobby is messy and no one is cleaning it.
Wheelchair accessibility: Yes, accessible ramp.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: French Fries
staff is always helpful. custodian/ employees keep the place immaculate.. Very welcoming staff. They greet you when you enter and check on you in the lobby to see if you need anything and always ask if your enjoying your meal. They give it a family restaurant feeling instead of a fast food spot. I would highly recommend this location to anyone.
Atmosphere: 5
Food: 5
Service: 5
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