Subway

5316 Western Ave, South Bend
(574) 234-4338

Recent Reviews

John A

Refuses to honor Subway prepaid gift cards purchased from Costco.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap

Carrie Hansford

The place was clean and the employee we very good and fast. They did a great job.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo, Doritos Nacho Cheese, B L T, Elite Chicken & Bacon Ranch, Chocolate Chip

Megan Smudzinski

This is not the subway you want to eat at i use to eat here all the time i even worked there for about a month until i seen they had roaches and it because the kids they have working at night never clean how they should iv been working with subway companies for over 6 years its not a hard job i actually love it seeing they job on someones face when they bite into a fresh sub is priceless they will also charge you for the more expensive sandwiches and not give you you double cheese or meat like they are Suppose to

Courtney Baker-Beck

Overall, it's just subway. Nothing to great or special about it. Typical normal sub shop. Our sandwiches were made SO MESSY, so thankfully we ate at home. I ordered salt and pepper on my sandwich like I typically do, but I always ask for light salt and the person who made my order was heavy on the salt. The second half of my sandwich was almost unable to be ate because of how much salt was on it. I placed an online order and came in and the girl was starting to work on it. This location needs to get their workers to work on speed. When I worked at the Subway out on Brick Rd. YEARS ago, our store manager made sure that we were able to make a sandwich in under 2 and a half mins. And it is definitely possible. I know I waited about 15 mins on 2 sandwiches to be made which is quite long for a "fast food" place. The quality is ok, not terrible, but not great either. I would recommend a which which or a firehouse sub over this any day, but we don't live super close to a firehouse sub, and I didn't want to drive all the way out towards the casino for a which which. But next time I just might. This location does need some work, but I am happy to see that they removed some of the excessive chairs and tables. Creates a little more space and leaves the store feeling a little more open than it used to. Overall I give this store a 3 star. Mainly basing review of cleanliness of store, time it took from order to finish, and the service that was given. Store has some things to work on but nothing that I don't think can't be fixed or worked on :)

Atmosphere: 3

Food: 4

Service: 3

Janet K.

Ordered and paid online only to find out when picking up my order their pop machine did not work and I had to notify corporate for my $2.79 refund because the employee wasn't qualified to open the cash register and refund my money. If they can't provide what was ordered, shouldn't take the money and if they did take the money it should not be the customer's responsibility to "go to corporate" for a refund. Sub-sub-sub standard customer service

Adam Stephenson

It was sub way, it was

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: New Ultimate Spicy Italian on Cheesy Garlic Bread

Danielle Olinger

The worst subway sandwich I have ever had. The turkey tasted old and the bread was hard and not fresh at all. Will never go back to this location. Absolutely terrible

Jennifer Arevalo

The food was good, its a sub sandwich so its what you make of it.They have a small seating section by the windowsTheir Open sign was off, and has been off for the majority of the day I believe since i drove past again and it still was off.The young lady who checked me out was nice.Parking: There's like 3-4 parking spots in front of the building.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Grilled Chicken

Jeff Vukovits

This Subway is under new management! I have made a lot of changes and cleaned up a lot of the messes and mistakes of previous managers. Please stop in and check us out!! ? if anyone has a complaint, I am the manager in charge now.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Rotisserie

Tammy Phillips

Woooooooo Weeeeeeeees talk about Delicious ?Parking: Lots of available parking!Wheelchair accessibility: Easy to maneuver ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

Anita Harradon

Playing music inappropriate for my child. Told me they were closing at 7:30 and might be able to help us. Moved very slowly asking othe employees what the time was as if to tell us they weren't going to help us. We had been there since 7:00 with two people in front of us.

Nayesha White

This place NEVER HAS ALL THE INGREDIENTS! Always running out of SOMETHING! Close it down already!!!!

vanacel lehenbauer

Nasty place needs cleaned... or burned down. Roach egg and poo on cup carrier.

Atmosphere: 2

Food: 2

Service: 5

Brian Syson

The food is always fresh. Employees are dicent. Sometimes alittle busy. But that's business.

Atmosphere: 4

Food: 5

Service: 4

Joseph Bihlmayer

Crystal was very helpful, attending to all my needs and the attention that she put into the details of the sandwich that she made for me was absolutely wonderful.

Atmosphere: 5

Food: 5

Service: 5

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