“This was not quite our usual Cracker Barrel experience. We did have a group of 9, so that may have been challenging, but it would not seem that it should be. Many food items were not available.... no chicken tenders, no broccoli. Our food came out erratically, and we had to ask about things several times....like syrup for the kids' pancakes. Some items were never 5 we had to ask for them to be removed from our bill. It seemed the server was very overwhelmed, so we hesitated to ask for anything else of him.One thing that makes it a bit more challenging to ensure all is present is the fact that every item is served in a "side dish". For example...on my country veggie plate, every item came out as a separate dish....if it's truly a "veggie plate," then put the baked potato, the green beans, and the broccoli (when you do have it ;) ) on the same plate. It would decrease the chance of missing items and would decrease labor and cleaning costs since you only have one dish to was instead of 4.....just a thought. As a guest, I would feel like this was more of a meal than receiving one small bowl, then getting another a few minutes later, with yet another after that....it felt a bit like the cafeteria line.Again, this is not consistent with our usual Cracker Barrel experiences. ?Kid-friendliness: Generally, a good kids optionWheelchair accessibility: A bit crowded in the store area with all the displays, but still possible to navigate. Dining room is more open making adaptive access much more feasible.“
“The service was absolutely amazing. We ate right before the closed and the service was still top tier and the food was still Amazing. After we ate I left my phone in the store and about 10 minutes later we came back to get it. One of the servers were walking out to their car and kindly got it for us.“