Aurelio's Pizza of Valparaiso

Friendly, personable service. Outstanding pizza!

Atmosphere: 5

Food: 5

Service: 5

Whatever you changed with the pizza sauce, change it back. This pizza doesn't taste like Aurelios pizza anymore. No more ordering from Valparaiso

Food: 1

Pizza is average staff was rude and charged 5 dollars for a small slice because of the car show outside. Don't go here you can get a better slice of pizza for way less....

Atmosphere: 1

Food: 2

Service: 1

It’s a real shame that I have to rate one of our favorite pizza places with one star solely based on the interaction with one of the meanest managers and possibly people I’ve ever met. If you look through my reviews you’ll see I rarely rate things negative which only stronger reinforces how terrible the experience was. In this case, my father in law turned 65 and to celebrate he wanted his favorite pizza. I volunteered to pick it up and my mother in law called it in. She verified the senior discount and told the man her son in law would be picking it up. However when I arrived the manager became irate and very unprofessional almost yelling and insisting there was no way he was giving the discount. His anger seemed totally unwarranted and I got out my phone to record an audio of how terrible he was being. I wish the file upload here allowed it. This was all over a small discount over what was a $160 order. He explained that anyone could say that over the phone and she could be lying. If this had been an issue he should have raised it over the phone. This man has also never heard of something called extenuating circumstances. And most of all, he did not have to be so unkind in his response. If possible, I will try to avoid sponsoring this business solely based on the manager. If Aurelio’s owner could please let us know when this manager is no longer employed there or publicly apologizes then we would be happy to resume our business there.

Service: 1

The one in portage is better. Pizza barely cooked, definitely not very thin. Changed to shredded mozz instead of sliced cheese on the salad.

I moved to Tampa, FL 10 years ago and I always bring back an Aurelio’s pizza for myself and coworkers. One of our newest employees, who is from Egypt, said it was the best pizza she ever tasted! Thank you Aurelio’s.

Dietary restrictions: My friend and coworker does not eat pork and I was happy that Aurelio’s makes meatless options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Pizza was burnt… both the cashier and maybe the owner maybe the manager in the back argued it wasn’t burnt… like come on guys where is your customer service? $40 for burnt pizza, cute. Will be disputing the charge on the credit card since the pizza went straight to the trash because “there was nothing Aurelio’s could do to fix it”

Atmosphere: 1

Food: 1

Service: 1

lunch special the pizza was cold and dry.

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: The Original Aurelio's Italian Submarine Sandwich, Half Cheese and Half Sausage

lunch special the pizza was cold and dry.

Atmosphere: 2

Food: 1

Service: 4

Recommended dishes: The Original Aurelio's Italian Submarine Sandwich, Half Cheese and Half Sausage

my pizza wasn't cooked all the way

Atmosphere: 1

Food: 1

Service: 1

We ordered 3 pizzas for pickup and waited the time they said it would take for the to be complete. When we arrived they hadn’t started one of the pizzas. When asked why they said they “can’t” put spinach on the pizza without cheese because it would dry out.

When I asked they to put the spinach on after it came out of the oven, the gentleman said 3 time “I can’t put spinach on your pizza”.

We asked them to make the pizza without the spinach and when we get home we’ll put it on ourselves. They made him even madder.

Customer service is so rare lately and this location is one of the worsest.

Atmosphere: 2

Food: 2

Service: 1

The owner Eric Spillers decided that anchovies were no longer available as a side for reasons I was not able to figure out. Now you MUST get them on the pizza. If you want them as a side you have to order a whole separate pizza with no sauce or cheese and get them cooked. Anchovies are safe straight from the can. Eric's actions make zero sense.

Atmosphere: 1

Food: 1

Service: 1

Do not try to pay with cash. They do not carry change and have nothing informing customers of the fact before ordering.

Food: 3

Service: 1

Best sauce

Atmosphere: 5

Food: 5

Service: 5

Not that good.