Cold Stone Creamery

Got two triple pints, one was Greta other wasn’t even mixed or filled up all the way I won’t be back

Update the manager followed up with me and made it right, great customer service , if all fairness the line when I went was outside wrapped around the corner of the building so crap happens, very pleased with the management here I believe the gentleman that called me was Michael if you have a issue ask for him he’ll make it right.

I like the ICE CREAM IS SO GOOG I GIVE 10

The stone was very cold! 10/10

Only filled a star as 1 must be filled to submit a review. How do you cancel an order at the exact same time you accept it??? Order placed, confirmed and cancelled at 9:14, yet your website states delivery may be ordered until 9:30. Despite being unable fulfill the order, you were able to put the charge thru on my credit card instantly, but it will take 3-5 days to receive the credit. Truly unacceptable! If your employees are incapable of putting together an ice cream order in the 16 minutes between the time an order is placed and the time that is indicated for delivery service to cease, you either need more employees or more efficient employees.

love the ice cream and flavors. pricey but delicious.

I’m a good driver and i’m complaining how a women ordered at 9pm ans when I got to the shop a couple of mins late to 10pm I tried knocking to pick up the order and they told me they closed normally stores would wait for the drivers to pick up if they are just slightly late by couple of mins like 5 or less but they would wait in this case it didn’t happen and they were very rude to me. If it was me going here for myself to buy I wouldn’t with how they didn’t even treat me as a customer but as a food delivery driver.

Some goooooooood ice cream, 10/10 tip song tho

Awesome ice cream. You can customize your treat!

Never. Take doordashing first. Always have to wait

Love!!!

Delicious ice cream, but a bit pricey. Lots of goodies to choose from.

Average cost for my family here is about 55$. Yesterday I waited in a line 17 minutes long, order our ice-cream. Went to pay and my small bills was just short, so i handed a 100$ bill. A teenager turns and ask another teenager if she could take my 100$ She with a attitude said no they don't take large bills. Luckily wife had some cash. When employee opened the register there was literally at least 4 or 5 50$ bills. I said there is literally fifties and you cant take mine? Was told just how it is.

I ordered a custom birthday cake for my daughter’s birthday. Picked it up to realize that they were trying to pawn off an old Valentine’s Day cake from over a month ago as a fresh custom cake. When we brought it to the manager’s attention she said the only thing she could offer was $5 off my next cake order. lol are you kidding me. Why would I buy another month old cake for $43??

I usually have such a wonderful experience at coldstone. But I went last night and asked for the mint mint chocolate chip in an ours, got home and opened it up tonight and it wasn’t made correctly. I’m very disappointed right now, as it’s usually made so well.

Omg ive been to a lot of cold stones and this one blew me away, the staff are so nice and do a lil song when you tip. Very happy.

Atmosphere: 5

Food: 5

Service: 5