id first like to say I'm not one to complain, I work in a restaurant and I know how things go, but in this situation this is not something I can understand. I ordered 2 cheese pizzas, one gluten free and one non gluten free. the non gluten free pizza was put into the pizza box with the gluten free label. my mom has celiac disease and she is severely allergic to gluten. she ate half of the pizza before we figured out it wasn't gluten free. not to mention I couldn't put anything in the notes on doordash to tell the restaurant to be careful with the pizza because they have it set to where you are unable to leave special instructions for the restaurant.
Food: 1
Kelly Snitchler
Absolutely terrible customer service. Placed an order online , money removed from my account, received a text 45 mins after ordering stating my order was ready and on the way. 10 mins after that I get a phone call from someone at papa John’s and they say”we aint deliver to ya house” she then states “u need Valpo’ I say I ordered from Valpo. She says “don’t matter we ain’t deliver to u” “we delivery to salt creek only “ I said I’m on 149 before salt creek. Then the wonderful associate then says “dont matter I said we’re not deliver to you” hmm. Excellent . So it’s ready and on its way to my address which online says I’m good text says it’s done and on the way, but Miss Wonderful says they ain’t gonna deliver to me I need the Valpo one. Maybe she don’t know she’s in Valpo?? Seems maybe I dodged a bullet by not receiving 45$ worth of food from Papa John’s in Valparaiso since they don't know they’re in Valparaiso, and they delivered to my address last week . No worries Papa John’s you won’t have to deliver to my or any of my neighbors addresses again.
Britt Songer
1. Took me 20 minutes to place an order because of them constantly trying to to charge me 2. They told me they’d be ready in 20 min. When I got there, there were 10 people in line (not exaggerating maybe more) that had been waiting inside for 30+ minutes after waiting an hour for their food. We left because we had already waited in line for 10 minutes. 3. There is a reason this place has bad reviews - they very clearly do not care about their customers or food quality.
Worse god damn excuse for chicken wings this side of the Nile
Atmosphere: 1
Food: 1
Service: 1
Catherine McKay
The people are always nice and the atmosphere is fine. The food is so hit or miss. The "boneless wings" are the cheap Walmart nugget quality with a small drizzle of sauce squirted blindly on top. The bone in wings are always coated in sauce and taste fine. The pepperoni pizza was good but only because I ordered extra cheese and sauce. The bbq chicken pizza was very dry. It did not have the extra cheese and barely any sauce. The crust was not edible. It was so dry and hard.
Atmosphere: 4
Food: 2
Service: 4
Thomas Fox
They don't actually properly sauce any pizza other than the one with traditional pizza sauce. If you LOVE terrible flatbread try the BBQ/etc "sauced pizzas."
Atmosphere: 1
Food: 1
Service: 1
Crystal Wilhelm
Placed an online order through papa Johnson. They had door dash deliver it. They forgot to give me my cheese sauce. I called them to tell them. They said I had to call doordash to get that taken care of. I told him I ordered through papa John's. He said he understood but I still had to call doordash to get that fixed. I told the guy I don't know anything about door dash. How do i contact them? He said, hold on one moment. I was on hold for a min or 2 and I just hung up. I shouldn't have to do more work because papa johns messed up my order. This is so dumb for the customer just so you know Papa Johns.
Atmosphere: 4
Food: 4
Service: 1
Scott and Robin Lenart
Never again. What a crappy pizza. It’s all crust and tastes like cardboard. Worse than a boboli premade crust. No butter on knots. Total garbage.
Atmosphere: 1
Food: 1
Service: 2
Bennett Miller
Every time I order, I get transfered to a call center. The speaker is Indian, and barely can understand English. It makes it very difficult to even order a simple pizza.
Brandon B
Your delivery drivers are inconsiderate to the flow of traffic
Your delivery drivers are inconsiderate to the flow of traffic
Atmosphere: 1
Food: 1
Service: 1
diana evans
Spent almost 70.00 for 2 large pizza and had them delivered. The size was like everyone else’s medium. Will never order from them again
Food: 2
Mason Krolikowski
Mf took 1 hr to get my food
S S
Not much to say about their pizza. Had it twice. Both times the sauce was off putting, crust was too soft. Just a pizza that I really dislike and will not buy again.
id first like to say I'm not one to complain, I work in a restaurant and I know how things go, but in this situation this is not something I can understand. I ordered 2 cheese pizzas, one gluten free and one non gluten free. the non gluten free pizza was put into the pizza box with the gluten free label. my mom has celiac disease and she is severely allergic to gluten. she ate half of the pizza before we figured out it wasn't gluten free. not to mention I couldn't put anything in the notes on doordash to tell the restaurant to be careful with the pizza because they have it set to where you are unable to leave special instructions for the restaurant.
Food: 1
Absolutely terrible customer service. Placed an order online , money removed from my account, received a text 45 mins after ordering stating my order was ready and on the way. 10 mins after that I get a phone call from someone at papa John’s and they say”we aint deliver to ya house” she then states “u need Valpo’ I say I ordered from Valpo. She says “don’t matter we ain’t deliver to u” “we delivery to salt creek only “ I said I’m on 149 before salt creek. Then the wonderful associate then says “dont matter I said we’re not deliver to you” hmm. Excellent . So it’s ready and on its way to my address which online says I’m good text says it’s done and on the way, but Miss Wonderful says they ain’t gonna deliver to me I need the Valpo one. Maybe she don’t know she’s in Valpo?? Seems maybe I dodged a bullet by not receiving 45$ worth of food from Papa John’s in Valparaiso since they don't know they’re in Valparaiso, and they delivered to my address last week . No worries Papa John’s you won’t have to deliver to my or any of my neighbors addresses again.
1. Took me 20 minutes to place an order because of them constantly trying to to charge me
2. They told me they’d be ready in 20 min. When I got there, there were 10 people in line (not exaggerating maybe more) that had been waiting inside for 30+ minutes after waiting an hour for their food. We left because we had already waited in line for 10 minutes.
3. There is a reason this place has bad reviews - they very clearly do not care about their customers or food quality.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ultimate Stuffed Crust Pepperoni Pizza
Worse god damn excuse for chicken wings this side of the Nile
Atmosphere: 1
Food: 1
Service: 1
The people are always nice and the atmosphere is fine. The food is so hit or miss. The "boneless wings" are the cheap Walmart nugget quality with a small drizzle of sauce squirted blindly on top. The bone in wings are always coated in sauce and taste fine. The pepperoni pizza was good but only because I ordered extra cheese and sauce. The bbq chicken pizza was very dry. It did not have the extra cheese and barely any sauce. The crust was not edible. It was so dry and hard.
Atmosphere: 4
Food: 2
Service: 4
They don't actually properly sauce any pizza other than the one with traditional pizza sauce. If you LOVE terrible flatbread try the BBQ/etc "sauced pizzas."
Atmosphere: 1
Food: 1
Service: 1
Placed an online order through papa Johnson. They had door dash deliver it. They forgot to give me my cheese sauce. I called them to tell them. They said I had to call doordash to get that taken care of. I told him I ordered through papa John's. He said he understood but I still had to call doordash to get that fixed. I told the guy I don't know anything about door dash. How do i contact them? He said, hold on one moment. I was on hold for a min or 2 and I just hung up. I shouldn't have to do more work because papa johns messed up my order. This is so dumb for the customer just so you know Papa Johns.
Atmosphere: 4
Food: 4
Service: 1
Never again. What a crappy pizza. It’s all crust and tastes like cardboard. Worse than a boboli premade crust. No butter on knots. Total garbage.
Atmosphere: 1
Food: 1
Service: 2
Every time I order, I get transfered to a call center. The speaker is Indian, and barely can understand English. It makes it very difficult to even order a simple pizza.
Your delivery drivers are inconsiderate to the flow of traffic
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Your delivery drivers are inconsiderate to the flow of traffic
Atmosphere: 1
Food: 1
Service: 1
Spent almost 70.00 for 2 large pizza and had them delivered. The size was like everyone else’s medium. Will never order from them again
Food: 2
Mf took 1 hr to get my food
Not much to say about their pizza. Had it twice. Both times the sauce was off putting, crust was too soft. Just a pizza that I really dislike and will not buy again.
Atmosphere: 3
Food: 1
Service: 3
Always ready on time. Easy in and out pick
Atmosphere: 3
Food: 4
Service: 4
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