Red Robin Gourmet Burgers and Brews
3004 John Howell Dr, Valparaiso
(219) 531-7337
Recent Reviews
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Good, great service. Been to a few of them. This is one of the best
Atmosphere: 5
Food: 5
Service: 5
Server was great food was good disappointed in how loud they had the music I couldn't hear the people I was with
Atmosphere: 2
Food: 5
Service: 5
Maddie was the best!!! Food was great!
Atmosphere: 5
Food: 5
Service: 5
Sara was awesome. She was very attentive and personable!
Atmosphere: 5
Food: 5
Service: 5
Sydney was a good server. Food arrived on time and was delicious.
Atmosphere: 5
Food: 5
Service: 5
If you get the chance, sit with Sydney! Outstanding Service!!!
Atmosphere: 5
Food: 5
Service: 5
Awesome burger selection
Endless sides
Atmosphere: 5
Food: 5
Service: 4
First, was told there was about a 15 min wait for 2. No problem, except it was more like a 30 min wait. Then we were sat in what seemed like the middle of an adoption center, we were surrounded by I kid you not 4 different tables of at least 4 children (screaming, crying, running around). This is obviously out of the restaurants control, but an alternative absolutely would’ve been nice. After we were sat, we realized the wait was because each server could only handle two tables at a time, because the restaurant was NOT busy at all. Our waitress approached our table within two mins of being sat, which is great. After our initial interaction, she was pretty much MIA for the rest of the meal. After ordering drinks, our ID’s were checked THREE different times since we “looked young.” One was an Indiana ID and the other was IL, nothing out of the blue. Drinks, appetizer, & food was ran out by other servers/manager. Our drinks tasted like straight club soda & neither one of us finished our $7 drink. If the server was more attentive we would have both switched them out but was never given the opportunity. My burger came out great but my boyfriends plate ended up being a straight pile of grease. Halfway through our meal our server finally came back where we asked for more napkins, another side of fries, & a side of bbq. 3 additional napkins were brought, the bbq found its way, but the fries were completely forgotten. I only ate half of my burger and was never offered a box. We then sat for so long that we were so disinterested we didn’t even remind her about the fries or box. At the end of the meal we go to pay, two meals, two drinks, one app, & two milkshakes somehow ended up leaving the bill around $90. Directly after we paid, our ziosk died, leaving no receipt & no opportunity to take any sort of survey. The floor was absolutely disgusting and I found myself stepping over/around trash to get to the door. Overall, I would’ve rather spent the $90 for twice the amount of food at Olive Garden. Very much upset as we have always had positive experiences with previous Red Robin’s, but we will absolutely not be back.
Atmosphere: 1
Food: 3
Service: 2
Got food poisoning from my burger. Asked for it with a little bit of pink in the middle and ended up sick for the next 24 hours the morning after I ate dinner there
Atmosphere: 4
Food: 2
Service: 4
Good food. I especially like the endless sides, which you can switch choices of as you wish.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Cheeseburger
Restaurantji Recommends
The food is why we go not the free refills because their portions are very generous
Atmosphere: 4
Food: 4
Service: 4
Bone in wings were just awful. There was a layer of fat under the skin of each one that was absolutely disgusting. I ate two wings and couldn't even. Sause didn't taste like so called Whiskey river but a reg thick bbq not very good at All. The chips were burnt so they poured Said sause on them perhaps to try to soften...I spent over $50 for a hamburger ff and a soda and the wings. My server was terrific but I will never return. Should have went to shake n steak after all.
If your going to charge so much Hire a chef that can actually cook and showcase
Atmosphere: 3
Food: 1
Service: 5
Our server Brittany was Amazing!
Delish wings & pineapple teriyaki chicken sandwich!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: All You Can Eat Fries, Mozzarella Sticks, Whiskey River BBQ Chicken Wrap
Told them it was our first time ever to red robin...got a raw burger...took almost 20mins to remake...was still raw and was a different burger altogether..wife was already done..all they did was take MY meal off check...still spent 62$ and was charged 2.99 entertainment fee cuz i touched the tablet....wasnt even aware of that charge till i checked my receipt. Bottom line is i will NEVER eat there again...basic burgers for high price. And to the manager who was there...shame on you for sending a server to deal with upset first timers to your restaurant!!!
Atmosphere: 1
Food: 1
Service: 1
Advil is as much as when we ate at Red lobster the food was not that good would not recommend this place
Atmosphere: 1
Food: 1
Service: 1
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