The manager is incredibly rude to the poor employees
Lilly Washburn
My fiancé and I arrived around 2:00 a.m. I understand it was late; however, I am six months pregnant and was craving a Grand Slam. We waited approximately 30 minutes without any acknowledgment from staff. Before we decided to leave, a staff member finally asked if we needed help, despite employees walking past us and clearly seeing us waiting. I replied yes, and she said she would be right back. After waiting an additional 10 minutes with no follow-up, we chose to leave.
As someone who has worked as a waitress for several years, I have never provided this level of customer service. I felt extremely disrespected by the lack of attentiveness. I would have understood if the restaurant were busy, but there were only two to three small groups present. Because of this experience, I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Mark Hammond
Food would have gotten another star but about halfway through one of my kids for a small clump of hair in the pancake 🤢 they apologized and brought him a new plate to go , service was excellent 😁
Atmosphere: 4
Food: 3
Service: 4
Marsha Bishop
Food was good, service was excellent!
Atmosphere: 4
Food: 5
Service: 5
Alexander S
Was ignored for awhile
David Palmer
Food was excellent. The servers and cooks were great, Shelby specifically. Very prompt and came to us quickly, and was nice. The restaurant was extremely busy due to the fact it was Thanksgiving, but we still received our food very quickly and well-made. 10/10.
Atmosphere: 5
Food: 5
Service: 5
mike oniones
Good burgers
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bourbon Bacon Burger
A.J. Moreno
If you come here, ask for Cassie. Literally the best server you can ask for! She’s the best, really nice, and is one of the sweetest serves over here. She’s hilarious also; never seems to disappoint. 🙏🏽🙏🏽
Atmosphere: 5
Food: 5
Service: 5
nate clen
cassie is an absolute legend, the aura she presents when bringing our drinks is unimaginable, she is held together very strongly and never messes up. always a 10/10 service from the G.O.A.T. server!
Atmosphere: 5
Food: 5
Service: 5
Tammy Pierce
Had my order delivered. I had the country fried steak. The steak was very good, it came with two steaks so was a lot of food for me. Would be nice if they offered a one steak dinner. I will order again I am sure.
The service was excellent, friendly faces and a staff working together. Great American breakfast plate.
Atmosphere: 5
Food: 5
Service: 5
Tammy Causey
We have travel many days to many places. This is one of the absolute best restaurants we have been. Servers were amazing and food delicious.
Michelle McGuire
Got my food It was supposed to come with two eggs ended up coming with one got a promo code after we paid saying to scan the promo card in the store was told can add on another egg for $5 when it's supposed to already come with two and then wasn't able to use the promo code and even gave a tip for this order French toast with soggy had no powdered sugar on it will not be back again guarantee you that
Food: 1
Service: 1
Christa King
Shelby was amazing from the very start! She was patient and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Basia Bryan
Shelby was the greatest! She made us feel so welcome and provided the best service ever! She absolutely made our days!
The manager is incredibly rude to the poor employees
My fiancé and I arrived around 2:00 a.m. I understand it was late; however, I am six months pregnant and was craving a Grand Slam. We waited approximately 30 minutes without any acknowledgment from staff. Before we decided to leave, a staff member finally asked if we needed help, despite employees walking past us and clearly seeing us waiting. I replied yes, and she said she would be right back. After waiting an additional 10 minutes with no follow-up, we chose to leave.
As someone who has worked as a waitress for several years, I have never provided this level of customer service. I felt extremely disrespected by the lack of attentiveness. I would have understood if the restaurant were busy, but there were only two to three small groups present. Because of this experience, I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Food would have gotten another star but about halfway through one of my kids for a small clump of hair in the pancake 🤢 they apologized and brought him a new plate to go , service was excellent 😁
Atmosphere: 4
Food: 3
Service: 4
Food was good, service was excellent!
Atmosphere: 4
Food: 5
Service: 5
Was ignored for awhile
Food was excellent. The servers and cooks were great, Shelby specifically. Very prompt and came to us quickly, and was nice. The restaurant was extremely busy due to the fact it was Thanksgiving, but we still received our food very quickly and well-made. 10/10.
Atmosphere: 5
Food: 5
Service: 5
Good burgers
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bourbon Bacon Burger
If you come here, ask for Cassie. Literally the best server you can ask for! She’s the best, really nice, and is one of the sweetest serves over here. She’s hilarious also; never seems to disappoint. 🙏🏽🙏🏽
Atmosphere: 5
Food: 5
Service: 5
cassie is an absolute legend, the aura she presents when bringing our drinks is unimaginable, she is held together very strongly and never messes up. always a 10/10 service from the G.O.A.T. server!
Atmosphere: 5
Food: 5
Service: 5
Had my order delivered. I had the country fried steak. The steak was very good, it came with two steaks so was a lot of food for me. Would be nice if they offered a one steak dinner. I will order again I am sure.
Food: 5
Restaurantji Recommends
The service was excellent, friendly faces and a staff working together. Great American breakfast plate.
Atmosphere: 5
Food: 5
Service: 5
We have travel many days to many places. This is one of the absolute best restaurants we have been. Servers were amazing and food delicious.
Got my food It was supposed to come with two eggs ended up coming with one got a promo code after we paid saying to scan the promo card in the store was told can add on another egg for $5 when it's supposed to already come with two and then wasn't able to use the promo code and even gave a tip for this order French toast with soggy had no powdered sugar on it will not be back again guarantee you that
Food: 1
Service: 1
Shelby was amazing from the very start! She was patient and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Shelby was the greatest! She made us feel so welcome and provided the best service ever! She absolutely made our days!
Atmosphere: 5
Food: 5
Service: 5
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