Jimmy John's

311 W State St, West Lafayette
(765) 743-8200

Recent Reviews

Mark Durham

I go here quite often since it's close to my class. Overall the food is amazing! The only issue seems to be the staff they never seem to care too much about the customers. For instance, I've been twice where it's busy and staff just sits in seats for customers in the eating area, and sometimes staff will give you the wrong thing because they don't call out what type of sandwich they put in the pickup area. I was excited to get some today but it was really busy and they couldn't key in a "slim 4" idk why but I just decided to leave because it was a bit awkward and I didn't know what to get which is on my I will admit. Other than today it's usually a really good place for lunch and love going here!

Atmosphere: 3

Food: 5

Service: 2

Wendy Koss

I order on the app or online and half the time they do not offer delivery service. It's a college campus. Ridiculous.

Atmosphere: 1

Food: 4

Service: 1

Jordan Meyer

Great selection of sandwiches at a good price! The staff are always very friendly, taking time to greet everyone as they come in (even during busy times)!

Atmosphere: 5

Food: 5

Service: 5

Eddie Witt

extremely slow when remotely busy but great

Atmosphere: 5

Food: 5

Service: 3

Michael Patton

Amazing sandwich’s, #7 never misses. Very kind people and lovely environment.

Atmosphere: 5

Food: 5

Service: 5

Colm hArtghaile

This place has rapidly gone downhill. The past few months I've had multiple orders cancelled due to them not having any drivers, one order actually got delivered but was incorrect, and tonight I'm apparently not getting what I ordered. It's been over an hour and a half and I haven't gotten my order nor any updates about it. I've been calling the store nonstop for 35 minutes and nobody picks up the phone. It just rings for 3 minutes and hangs up.Never have I had a place take my money then just not deliver anything without any update and refuse to pick up the phone for over 30 minutes until tonight.

Atmosphere: 1

Food: 1

Service: 1

Apoorva Kalaskar

I wish I had seen these delivery reviews before ordering. I order home delivery to a place literally 5 mins drive away. I took them 1 hour to make the sandwich, another 45 mins to deliver! I ordered at 11:35 am, and finally got it at 1:07 pm! And to the JJ official account that has been replying to all these reviews asking to submit feedback via some link, how about you do it yourself? It's your business...

Service: 1

Chevaugn Campbell

They finally serve hot sandwiches ???

Atmosphere: 5

Food: 5

Service: 5

Justin C.

Waited hours for my food and got nothing, but still got charged. The app doesn't show me my order even though i'm logged in and can see my history of the order that I made today. This is the worst experience of jimmy john's i've ever had. Recommend just getting subway or something else.

Hannah Krajewski

NEVER order delivery from here. You will not receive your food within two hours, if ever. Store is always clean and workers are friendly but seriously the worst JJ's delivery I have ever experienced.

Matthew White

Got a delivery order right down the street (maybe a 5 minute drive max) but didnt want to walk there myself since it was dumping rain. Took an hour for them to make the sandwich and another hour for them to deliver it. Called and they refused to give me a refund. Subway sandwiches are better anyways so I would highly recommend them instead.

SandWichSlayer ftw

Do not go to this place. They refused me service and then booed me out. When I came back the next day, I got the jjblt and there was a hair in it. I have been to many jimmy John’s and this has been the worst restaurant experience I have ever had. The people who work here have no respect for hygiene and hate when people walk into the store.

chloexcvii

The quality is great & they are so friendly, but it consistently takes over 45min-1 hour to get my sandwich delivered. Usually receive it after my lunch break end's unfortunately, even if i order in advance

Service: 1

A W.

they took over an hour to deliver one sandwhich .01 miles. and my sandwhich was made wrong. no mustard or mayo. i get that they’re short staffed or whatever but tell customers that instead of promising “freaky fast” and then being slow and making people’s food wrong.

Vince F

Very clean, friendly service and great food. It's no All and Joe's from Chicago, but I like it. Plus, if you a rs single it's in a prime location.

Atmosphere: 5

Food: 4

Service: 5

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