Jimmy John's

720 Northwestern Ave Ste. 2, West Lafayette
(765) 743-8600

Recent Reviews

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Kristina Anderson

Most of their deliveries are now outsourced through UberEats. So instead of what used to be a delivery in 15-20 minutes, it’s been about 2 hours for delivery, which is ridiculous from this store.

they also charge a $2.50 fee PER SANDWICH, not per order, which is ridiculous.

Matt O'Brien

Ordered delivery for a hot sandwich and a drink. The drink was completely watered down and disgusting. The sandwich was cold and fully falling apart with random bits of the bread cut. It was also delivered through Uber delivery instead of a normal driver, and that driver wanted me to meet them at their car and was texting in Arabic that I had to translate.

Also absolutely no way to get a refund at all, so I’ll have to do a chargeback for this waste of money since I didn’t get what I actually ordered!

Atmosphere: 1

Food: 1

Service: 1

Chris Scherer

Stared at this sign for 33 minutes waiting for my slim 1 sandwich.

Atmosphere: 1

Food: 5

Service: 1

Scott Mckay

My spicy Italian was excellent! Service was awesome. They greeted me when I came in and said goodbye to me when I left

Vegetarian options: Veggie sandwich

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Night Club

Ethan

Paid $11 for this thin as heck sandwich meal. Subway is $5 more for a full meal but with 4 times the meat. Not cool jimmy.

Atmosphere: 5

Food: 1

Service: 5

Brandy Mason

Stopped to pick up 2 doordash orders. One lady told us they were taking a break to get caught up. Totally fine. We gave her the names she brought back one said the other had already been picked up. Did our part called doordash. They cancelled and sent us a different order. Tried to let the same one know she yelled and screamed at us until she understood that it was a different order. Another worker threatened to slap my husband. I get that its a busy night, homecoming home game that they won. Had a lot to deal with. This however is no excuse to threaten someone who did nothing to you. It's actually disgusting. Do better

Service: 1

Keith Keehn

Manager is great and food is as you'd expect. The place over all great.

Atmosphere: 5

Food: 4

Service: 5

Zure

Very quick service. Food always seems fresh and well put together.

Andrew Carpinella

Very respectable staff and workers; whenever I’ve had a mild complaint they’ve been very generous.

B sul

I’m here at 130am and it is closed. Your website says 3am.Update: The link in your reply wants all my personal info…just so you can share with the owner. That’s ridiculous!! No thank you. Very disappointing JJ!

B Suls

I’m here at 130am and it is closed. Your website says 3am.Update: The link in your reply wants all my personal info…just so you can share with the owner. That’s ridiculous!! No thank you. Very disappointing JJ!

Sam Agarwal

This place is so weird. The staff are all way too short. The sandwiches are too good. And the free smells should cost money.

MJ Mitchell

Quick, great service!!!
Employee was sweet and nice

Ben Fowler

If you order carryout here, expect: timed orders not ready on time, "as soon as possible" orders not started 20+ minutes later, sandwiches not made to order, chips/cookie not included. Don't bother filling out the online feedback form. Management doesn't even bother to reply with a form letter. Save yourself the trouble and order from the Subway next door instead.

Atmosphere: 4

Food: 4

Service: 4

Kiana W

Made a mistake on my order and replaced it although it was 6 days later due to me being out of town. Picked up the replacement today 9/29/22 around 5:50 .. EXCELLENT Customer Service! Koodos to the manager!?? #MuchAppreciated!

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