Jimmy John's
720 Northwestern Ave Ste. 2, West Lafayette
(765) 743-8600
Recent Reviews
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I just stopped by for a sandwich and the tall skinny man making the sandwiches is extremely rude and should work on basic customer service etiquete like acknowledge a guest (me) saying hello when I came in and thank you when he made my sandwich and completely ignored the fact I was standing in front of him, did not hand me my sandwich, and walked away silently when I said “thanks man”. Pretty upsetting.
Atmosphere: 2
Food: 5
Service: 1
Speedy service! The employees work hard at both the register and making sandwiches!
Recommended dishes: Beach Club, Fudge Chocolate Brownie
Most of their deliveries are now outsourced through UberEats. So instead of what used to be a delivery in 15-20 minutes, it’s been about 2 hours for delivery, which is ridiculous from this store.
they also charge a $2.50 fee PER SANDWICH, not per order, which is ridiculous.
Ordered delivery for a hot sandwich and a drink. The drink was completely watered down and disgusting. The sandwich was cold and fully falling apart with random bits of the bread cut. It was also delivered through Uber delivery instead of a normal driver, and that driver wanted me to meet them at their car and was texting in Arabic that I had to translate.
Also absolutely no way to get a refund at all, so I’ll have to do a chargeback for this waste of money since I didn’t get what I actually ordered!
Atmosphere: 1
Food: 1
Service: 1
Stared at this sign for 33 minutes waiting for my slim 1 sandwich.
Atmosphere: 1
Food: 5
Service: 1
My spicy Italian was excellent! Service was awesome. They greeted me when I came in and said goodbye to me when I left
Vegetarian options: Veggie sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Night Club
Paid $11 for this thin as heck sandwich meal. Subway is $5 more for a full meal but with 4 times the meat. Not cool jimmy.
Atmosphere: 5
Food: 1
Service: 5
Stopped to pick up 2 doordash orders. One lady told us they were taking a break to get caught up. Totally fine. We gave her the names she brought back one said the other had already been picked up. Did our part called doordash. They cancelled and sent us a different order. Tried to let the same one know she yelled and screamed at us until she understood that it was a different order. Another worker threatened to slap my husband. I get that its a busy night, homecoming home game that they won. Had a lot to deal with. This however is no excuse to threaten someone who did nothing to you. It's actually disgusting. Do better
Service: 1
Manager is great and food is as you'd expect. The place over all great.
Atmosphere: 5
Food: 4
Service: 5
Very quick service. Food always seems fresh and well put together.
Restaurantji Recommends
Very respectable staff and workers; whenever I’ve had a mild complaint they’ve been very generous.
I’m here at 130am and it is closed. Your website says 3am.Update: The link in your reply wants all my personal info…just so you can share with the owner. That’s ridiculous!! No thank you. Very disappointing JJ!
I’m here at 130am and it is closed. Your website says 3am.Update: The link in your reply wants all my personal info…just so you can share with the owner. That’s ridiculous!! No thank you. Very disappointing JJ!
This place is so weird. The staff are all way too short. The sandwiches are too good. And the free smells should cost money.
Quick, great service!!!
Employee was sweet and nice
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