Jimmy John's

720 Northwestern Ave Ste. 2, West Lafayette
(765) 743-8600

Recent Reviews

Ethan

Paid $11 for this thin as heck sandwich meal. Subway is $5 more for a full meal but with 4 times the meat. Not cool jimmy.

Atmosphere: 5

Food: 1

Service: 5

Brandy Mason

Stopped to pick up 2 doordash orders. One lady told us they were taking a break to get caught up. Totally fine. We gave her the names she brought back one said the other had already been picked up. Did our part called doordash. They cancelled and sent us a different order. Tried to let the same one know she yelled and screamed at us until she understood that it was a different order. Another worker threatened to slap my husband. I get that its a busy night, homecoming home game that they won. Had a lot to deal with. This however is no excuse to threaten someone who did nothing to you. It's actually disgusting. Do better

Service: 1

Keith Keehn

Manager is great and food is as you'd expect. The place over all great.

Atmosphere: 5

Food: 4

Service: 5

Zure

Very quick service. Food always seems fresh and well put together.

Andrew Carpinella

Very respectable staff and workers; whenever I’ve had a mild complaint they’ve been very generous.

B sul

I’m here at 130am and it is closed. Your website says 3am.Update: The link in your reply wants all my personal info…just so you can share with the owner. That’s ridiculous!! No thank you. Very disappointing JJ!

B Suls

I’m here at 130am and it is closed. Your website says 3am.Update: The link in your reply wants all my personal info…just so you can share with the owner. That’s ridiculous!! No thank you. Very disappointing JJ!

Sam Agarwal

This place is so weird. The staff are all way too short. The sandwiches are too good. And the free smells should cost money.

Lucy K.

Favorite sandwich place when looking for fast food! all the staff are so nice and are always happy to meet all my requests. all the signs makes the place so fun and welcoming!!

Ben Fowler

If you order carryout here, expect: timed orders not ready on time, "as soon as possible" orders not started 20+ minutes later, sandwiches not made to order, chips/cookie not included. Don't bother filling out the online feedback form. Management doesn't even bother to reply with a form letter. Save yourself the trouble and order from the Subway next door instead.

Atmosphere: 4

Food: 4

Service: 4

Kiana W

Made a mistake on my order and replaced it although it was 6 days later due to me being out of town. Picked up the replacement today 9/29/22 around 5:50 .. EXCELLENT Customer Service! Koodos to the manager!?? #MuchAppreciated!

MJ “Miemay” Mitch

Quick, great service!!!Employee was sweet and nice

Paul Bolen

VERY RUDE I ASKED AN EMPLOYEE TO BRING OUT A BIKE DUE TO THE COVID 19 RULES AND THEY DIDNT EVEN BRING IT OUT!!!! I WAS HUMILLIATED AND HARRASSED THAT DAY! IM NEVER GOING BACK TO THAT STORE!!! #RUDE #BOO

Christopher F.

Very understaffed and disorganized. Took about 15 minutes to order and get our sandwiches. I asked for mine on wheat bread and got the regular sub bread. It also didn't have any toppings that were supposed to be on the sandwich. We had limited time and the line was at this point long so I didn't request to have the order remade. Fail!

Paige Davis

Very friendly staff and prompt service

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