Panera Bread
1225 1st Street, West Lafayette
(765) 237-8948
Recent Reviews
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We didnt see our order posted in the queue and when we asked they said it was just a glitch and our food would be out soon. 30 minutes later they start closing and told us they cant make our food and to just wait for a refund.
Atmosphere: 1
Food: 2
Service: 1
I had to wait 10 minutes just to get my order taken when there was 1 person in front of me, and then it took 20 minutes to get my food out and it wasn’t even the right size. Don’t go here if you value your time.
Food: 3
Service: 1
I waited for 20 minutes in line for them to tell me I couldn’t order at 8:01 because they close at 8:00 and their system doesn’t let them take orders after that (which is 100% a lie). The management should be genuinely ashamed
Atmosphere: 1
Food: 1
Service: 1
terrible, waited 30 min, had multiple people that ordered after me get their food first. after all that time they still forgot half the food i ordered. walked all the way back to my dorm and then realized, so then had to walk all the way back in the cold. truly amazing customer service.
Their sandwich is tasty.
Parking: There is limited parking spaces.
Wheelchair accessibility: Not very friendly for wheelchairs
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breakfast Sandwich Family
Been 3 different times and all 3 times they somehow mess up my order. Takes a long time, employees don’t know what they are doing, and the food is below mid.
Atmosphere: 2
Food: 1
Service: 1
I love going to this Panera usually as the staff is normally friendly but today I was charged for a pastry that wasn’t available anymore so a refund had to be issued. I understand that this can happen and had no trouble giving them my information to process the refund but the manager that I spoke to was extremely rude. She was very short with her words and rude with her tone. I understand it is an inconvenience for her but there is no reason to take that out on the customer. When i finished writing down my information, she said to me “Have a good Day, et cetera.” in a dismissive tone. Overall, I have had a good experience with the rest of the staff but the manager that was on closing shift tonight is someone that I hope no one else has to deal with. I would tentatively recommend but just hope you avoid that manager
Atmosphere: 3
Food: 4
Service: 1
It was supposed to come with avocado and what you see in the pic was the thing that arrived to our work lunch.
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Avocado and Egg White Spinach Sandwich with Chai Latte
The works are extremely friendly and the service is fast and accurate! My sandwich and soup were delicious. Best Panera in the area!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Got there just now and it's closed for the college fall break. Update your hours if you're going to be a buisness advertized for the public too.
Atmosphere: 1
Food: 1
Service: 1
This is found inside Meredith South Residence Hall. Pretty popular so it has long lines. Food definitely takes a bit of time to finish, so not necessarily the best spot to eat if your in a rush. The food however is standard for Panera.
Vegetarian options: Lots of the options are fairly vegetarian friendly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Panera Grilled Cheese and Tomato Soup You Pick
They give me a wrong sandwich after waiting for an hour. Some of them staff did not have gloves on!! Bad at
Atmosphere: 1
Food: 1
Service: 1
worst service ever. Waiting 50 minutes for a
Atmosphere: 1
Food: 1
Service: 1
Forgot items in order
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