Panda Express
390 W Spring Mill Pointe Dr, Westfield
(463) 777-6637
Recent Reviews
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We go to this location many times a week and the staff is always friendly, and the food is great. Last night we didn’t have a great experience with the food but the manager Jesus went above and beyond. Mistakes happen, but it was handled perfectly. We will definitely be returning due to the customer service!
Atmosphere: 5
Food: 5
Service: 5
Hi, I ordered a plate with white rice and DOUBLE broccoli beef, but this is what I received. it’s almost entirely broccoli with barely any beef. I feel like I’ve been ripped off🙃
This location stops making food 1hr before closing if not earlier because staff is to lazy to keep making food. It's very professional to see them eating from what is left while you walk in and see there is hardly anything amyways at 9:15. I would recommend not giving this location your money. It mind as well close at 9. Will not be returning in the future.
Service: 1
I drive through, so I can't comment about eating inside. I like to get a bowl. Mine is fried rice and orange chicken but you pick your own main and side dish to go into the bowl. For me, this is enough for two small meals because the rice is filling. I'll even eat it cold! Yummy! Fast service too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Bowl
Very clean building. Staff is also professional and quick. Food was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Fried Rice, Plate, Orange Chicken Panda Cub Meal
The best flavor of many Panda Express restaurants that we’ve had .
My daughter spilled a large drink on the floor and the staff was absolutely gracious about it. Hasley went out of her way to make my daughter not feel bad about the spill. Got us another table and got us another drink. Absolutely amazing service!
Atmosphere: 5
Food: 5
Service: 5
Sign on the door says hours are 10:00 a.m. to 10:00 p.m. 7 days a week but the doors are locked at 11:30 a.m.
Went through the drive thru and asked if they still had “plant based orange chicken” available and was told no. Luckily I actually went in to find that they did have it… there was just a language barrier and apparently not saying the word “beyond” while ordering could be losing you all money…..
So.. Beyond Orange Chicken was great! Worth the extra I paid for it to be able to enjoy Panda Express again!
Food: 5
Service: 2
Recommended dishes: Chow Mein, Fried Rice
They were out of veggies, so they made it fresh.... so thank you for that . The fried rice was dry : (
Atmosphere: 5
Service: 5
Recommended dishes: Fried Rice
Restaurantji Recommends
Got in and got out quickly.
Atmosphere: 5
Food: 5
Service: 5
If I’m paying an extra $1.50 for serving of shrimp I’d expect to get more than 4 shrimp. I asked if it would take long for more shrimp and she asked me if I wanted a double. I told her nevermind and just walked out. On the previous visit I ordered the shrimp too. On that visit the server actually scooped out shrimp from my plate. They don’t seem to skimp on any of the other dishes. Do better Panda.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Usually pretty good, but ordered in the drive-thru. Was told to wait in parking lot that the food would be ready in 3-5 mins. 10 mins later I went inside to ask about my order status they said another 3-5 mins. :/ wouldn't have gotten food if I had been made aware it would take such a long time.
Atmosphere: 4
Food: 4
Service: 3
Order through the drive through window
Was missing half my order and wrong sides. Did Call in manger guy wanted drive all the way back and Asked how my food was laughing.
I guess it’s my fault for not checking.
Disappointed on service .
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Plate
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