Terrible experience. Waited in line (no one else in line) for nearly 10 min and finally just ordered in the app after being ignored. Took up way too much time of my day. Will never come back.
Branson Schonfeld
Gave me a hot coffee instead of ice. The lady in front of me also had the same issue. The manager Michelle has 0 people skills and is
Atmosphere: 1
Food: 1
Service: 1
Erin Bloomer
I really think michelle (the manager) should NOT be a manager. She REFUSED to deliver on a veterans day promo, gave us 2 wrong drinks, had a severe attitude and we left with 3 coffees drinks that weren’t close to what we asked for. I’ve never met someone with less constumer and service skills. Severely disappointed to see an employee isn’t a patriotic at all, and refuses to give a VETERAN a veterans day deal. Michelle may be better working at somewhere like the dmv where things are slow and easy. You don’t need people skills or organizing skills at the DMV, just brain cells. Starbucks is going severely downhill.
Atmosphere: 1
Food: 1
Service: 1
Mark Melton
I like Starbucks but judging from my own experience and other comments here, the baristas fall short. I’m guessing they are short staffed often, so it’s not all them to blame. But 90% of my trips here I feel as if I am bothering the baristas by being there. Wouldn’t recommend this Starbucks if you can pick yours up elsewhere.
S Reed
INSIDE KROGER'S
Michael Twyford
Online ordering is in, but the Starbucks isn’t open. Poor management and a waste of time!
jhonathan abdallah
The girl take thw orders from some Áfrican country dknt look she like rhe job she fall sleep everywherr dont put the orders how thw costumer want
Atmosphere: 2
Food: 2
Service: 1
Alicia B
Always good for a cup of coffee! i like the iced shaken espresso and irish cream cold brew and lattes. they have a good cheese danish and the cake pops are a hit with the kids(okay and adults ;)
Roux Garciia
The service has been declining...
Kailly Fisher
Why does this store allow mobile orders?? They are ALWAYS short staffed so for them to have to also take mobile orders on top of the walk ins is insane. Do better Starbucks.
The girl who took my order was pretty rude, I didn't understand why because I felt like I was being friendly while ordering. I asked for a steamed oat milk and when they gave it to me I asked if it was oat milk just to double check and the other girl working who made it told me yes. Once I tried it I could tell it was whole milk. Usually I don't write reviews like this but I personally work at Starbucks and I know the company cares a lot about good customer service, and this unfortunately was not the service Starbucks strives for.
Zido Zeiad
Took a long time to make my order. Short staffed, and had a bad attitude.
Sunnie Miller
Its probably cheating, but I love my Starbucks! We have the best team, always here to hand you a smile, laugh, or hug! ❤
Lora Allen
Very friendly and efficient staff...always in and out quickly. Coffee is made great too
Terrible experience. Waited in line (no one else in line) for nearly 10 min and finally just ordered in the app after being ignored. Took up way too much time of my day. Will never come back.
Gave me a hot coffee instead of ice. The lady in front of me also had the same issue. The manager Michelle has 0 people skills and is
Atmosphere: 1
Food: 1
Service: 1
I really think michelle (the manager) should NOT be a manager. She REFUSED to deliver on a veterans day promo, gave us 2 wrong drinks, had a severe attitude and we left with 3 coffees drinks that weren’t close to what we asked for. I’ve never met someone with less constumer and service skills. Severely disappointed to see an employee isn’t a patriotic at all, and refuses to give a VETERAN a veterans day deal. Michelle may be better working at somewhere like the dmv where things are slow and easy. You don’t need people skills or organizing skills at the DMV, just brain cells. Starbucks is going severely downhill.
Atmosphere: 1
Food: 1
Service: 1
I like Starbucks but judging from my own experience and other comments here, the baristas fall short. I’m guessing they are short staffed often, so it’s not all them to blame. But 90% of my trips here I feel as if I am bothering the baristas by being there. Wouldn’t recommend this Starbucks if you can pick yours up elsewhere.
INSIDE KROGER'S
Online ordering is in, but the Starbucks isn’t open. Poor management and a waste of time!
The girl take thw orders from some Áfrican country dknt look she like rhe job she fall sleep everywherr dont put the orders how thw costumer want
Atmosphere: 2
Food: 2
Service: 1
Always good for a cup of coffee! i like the iced shaken espresso and irish cream cold brew and lattes. they have a good cheese danish and the cake pops are a hit with the kids(okay and adults ;)
The service has been declining...
Why does this store allow mobile orders?? They are ALWAYS short staffed so for them to have to also take mobile orders on top of the walk ins is insane. Do better Starbucks.
Restaurantji Recommends
The girl who took my order was pretty rude, I didn't understand why because I felt like I was being friendly while ordering. I asked for a steamed oat milk and when they gave it to me I asked if it was oat milk just to double check and the other girl working who made it told me yes. Once I tried it I could tell it was whole milk. Usually I don't write reviews like this but I personally work at Starbucks and I know the company cares a lot about good customer service, and this unfortunately was not the service Starbucks strives for.
Took a long time to make my order. Short staffed, and had a bad attitude.
Its probably cheating, but I love my Starbucks! We have the best team, always here to hand you a smile, laugh, or hug! ❤
Very friendly and efficient staff...always in and out quickly. Coffee is made great too
Friendly and fast
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