McDonald's
101 W Fourteenth St, Chanute
(620) 431-2938
Recent Reviews
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They just never have enough employees
Atmosphere: 1
Food: 2
Service: 2
Can't even assemble sandwiches correctly
Atmosphere: 2
Food: 2
Service: 2
Waited 45 minutes for my food. I had to listen to everyone screaming at each other the hole entire time. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Manager is EXTREMELY rude. Asked for more sauce because I had a lot of fries and nuggets and she straight up said no. One of her employees was kind enough to give me the sauce, he seemed embarrassed of her behavior. She was also yelling at her employees while doing NOTHING. She had a horrible attitude towards her customers and staff. I mourn for them and hope they can find a better job! She needs to be checked by HR and honestly, needs to be fired. She is a negative nancy and is overall, useless. Would not recommend coming here just because of her! Poor staff!
Atmosphere: 1
Food: 3
Service: 1
This place was Loki trash. They kept messing up our order, and didn't add anything to one of the burgers (we didn't ask for it to be plain). They weren't that busy and took forever to get our food.
Atmosphere: 1
Food: 3
Service: 1
Still sucks. Cold nasty fries.
Ketchup all over everything.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hamburger, French Fries
Only thing is the bathroom needs to be cleaned more than normal neighbors need to be right down more normal but other than that good customer service managers are nice when employee was nails behind the counter unpleasant for bagging the order chewing on her nails watch the cameras are kind of nasty
Vegetarian options: Yes I think you need to open up both lines here have both lines open for front counter and drive-thru everybody in their own area assigned to do what they're supposed to do on a daily basis I don't do no other than that the managers ain't up front here yelling at the employees down and they need to hurry up and stuff when they're trying to hurry manager supposed to get back there and help them ketchup on prepping food and don't just stand there and yells at them good advice things need to change
Dietary restrictions: No
Kid-friendliness: Yes very good kid friendly
Wheelchair accessibility: Yes wheelchair accessory ability
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries
Absolutely the worst place to get food. The staff don't care. Took 1hr to get food that I ordered
Atmosphere: 1
Food: 3
Service: 1
This is habitually the absolute worst McDonald's I have ever been to. Service typically takes 45 min to get a burger. Zero management. Staff is extremely rude, and never apologize for anything. Orders are never correct. Totally disorganized. You would be better off going to the dollar general next door and buying Ramen noodles. Better meal and much quicker. Totally embarrassing. I don't know how they stay open. Manager should be fired on the spot.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries
This is habitually the absolute worst McDonald's I have ever been to. Service typically takes 45 min to get a burger. Zero management. Staff is extremely rude, and never apologize for anything. Orders are never correct. Totally disorganized. You would be better off going to the dollar general next door and buying Ramen noodles. Better meal and much quicker. Totally embarrassing. I don't know how they stay open. Manager should be fired on the spot.
Food: 1
Restaurantji Recommends
Didn’t really care for the egg shells in my McMuffin. Keep them next time.
Atmosphere: 2
Food: 1
Service: 3
Good was fresh service member was quick and friendly
Atmosphere: 5
Food: 5
Service: 5
Waited in line 30 min just for a cold food and missing half my items
Atmosphere: 1
Food: 1
Service: 1
Tried to use a coupon and was told by the manager that is wouldn't work. We read it and realized we were under the minimum price. So when we tried to add an item and try again, the manager just said its not going to work. We tried to explain the issue and she just said it won't work because of a meal deal. Which was not true. I've used that coupon on that deal before. Yet, instead of talking with me about the issue, she dismissed me and ended by saying "its only 10$" before walking off. Leaving the guy at the window to say sorry. Yes its only ten dollars, but it was my last ten that I was trying to spend slightly wiser. And instead, I was dismissed. Honestly feel like the food is not worth some if the people. If another competitor opened here, it seems like they would go under with service liked this.
Atmosphere: 1
Food: 3
Service: 1
The employees are very rude and disrespectful
Atmosphere: 1
Food: 1
Service: 1
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