Dairy Queen Grill & Chill

$ • Fast Food, Ice Cream, Burgers

Hours:
1005 Lincoln St, Concordia
(785) 243-3275

About Dairy Queen

Dairy Queen Grill & Chill serves good food, but has some areas for improvement. The drive-thru can be slow, and customer service is not always great. However, some staff members provide excellent service. The restaurant's atmosphere is fine, but seating near the bathrooms can be a drawback. Despite this, the service is often quick and efficient.

Customers' Favorites

Dairy Queen Reviews

2.8
146 ratings
Restaurantji Rating
5
25%
4
10%
3
10%
2
12%
1
43%
Food
3.2
Atmosphere
2.6
Service
2.8

Share your opinion about Dairy Queen Grill & Chill

Restaurantji Rating

The service was basically awful. The drive thru attendant does not listen to the message conveyed regarding the order from the customer. My order was simple. I presented 2 coupons that I recently received in the mail from DQ. It took them 15-20 minutes to finally get the final bill right. They did not put lids on my blizzard order and my stack burgers were cold by the time I got home. I will not return to the Concordia Dairy Queen.

Utterly terrible service. Waited 45 minutes for a mobile order and finally gave up and left. They run as smoothly as a pig on stilts. It’s called fast food…not wait 45 minutes to be ignored. Also watched them warming up food in the microwave while I waited which was interesting. I hope they enjoyed the free money from the order I abandoned after waiting forever. They will not be getting another dime from me. 0/10 wouldn’t even recommend to an enemy.

Colton deserves a raise! So friendly and accommodating!

Read All Reviews(146)

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 9PM
Thursday 11AM - 8PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
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