Panda Express
2006 N Rock Rd, Derby
(316) 788-6888
Recent Reviews
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Do yourself a favor and skip this. Horrible customer service. Teenage girls with terrible attitudes. We were going to dine in but changed our minds because they were so rude.
Atmosphere: 1
Food: 1
Service: 1
Food was just ok, they girl checking us out had a poor attitude and could barely hear her speak,and only gave 2 packs of sweet and sour per meal! Ridiculous,will not be back!
Atmosphere: 3
Food: 4
Service: 3
Changing my review to 5 stars today, due to the gentleman who served us our food, he was professional, kind, and overall great customer service, I hope he sticks around. 🫶 10:35am December 27th 2025
Atmosphere: 5
Food: 5
Service: 5
Ordered a $12 tray ended up paying $20. Was told everything I chose was more once at register. Definitely a rip off! Guy at register was very vague and nonchalant. Will not be coming back!
Atmosphere: 1
Food: 1
Service: 1
Courtleigh was ABSOLUTELY WONDERFUL! Very kind & patient with me & the guests in front of me!
Lana, the manager is not one to sit back & bark orders. I’m standing in the restaurant right now. The carry out bags had only one good handle. I told the young man, she overheard & without a word she just changed the bags. There is a huge line now as I leave- Lana washed her hands & jumped in with her tram serving food.
I had to pause to finish as I’m leaving. Courtleigh made sure I heard her say Goodbye to me!
Atmosphere: 5
Food: 5
Service: 5
I always give good and bad reviews based on my experience at the location. First thing I always notice is how they greet you as soon as you walk in. Don’t get me wrong, the food was good, but the service was ok. The employees just looked at you with a missable face, like they hate their job. If you hate your job that bad, find a better place. If you are reading this please always think and stay positive. Positive thoughts go a long way and you will always have a good day.
Atmosphere: 2
Food: 4
Service: 1
I love panda, however they stopped using fresh sauces now they are all packets. Still good food though
Got a bigger plate, they filled one of the corner dividers with chicken and added a small external container with more chicken. Definitely not the amount which I would describe as 3 servings. The super greens were also very undercooked. Sucks, I love panda express, but whoever was on shift tonight let me down.
Atmosphere: 3
Food: 1
Service: 1
I ordered lo mein what I got was a head of cabbage. Fail Panda Express
Nadalie had the craziest attitude with me and my family. Her way of treating customers was not okay. Truly one of the most disgusting services I’ve received from here. Her service was just flat out rude and disrespectful. Her eye rolls and dramatic expressions really made us feel like we were being treated so rudely.
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Definitely not recomend,i ask for a little salt in a small cup i like food to be more salty ,they were rude and denied to give it ...
Place that cook and sell cooked food it's a must to have a salt on hand, not everyone like honey.
I have been in almost all panda express across the states but i will not recomend this one.
Zeroos 00000
Atmosphere: 1
Food: 2
Service: 1
So I decided to go to Panda for my lunch break and the Lo Mein was dry and the teriyaki chicken was undercooked and rubbery. I wanted to mix my lemonade and I was told NO! I asked the manager and she said no but it’s a fountain why can’t I mix my lemonade and on top of that they have samples so what was the problem? Tables were dirty customer service sucked. My last trip there. Omg the lemonade was so good though even though I couldn’t mix it.
Atmosphere: 1
Food: 1
Service: 1
Always great food and service
Atmosphere: 5
Food: 5
Service: 5
Always hot and fresh
Atmosphere: 5
Food: 5
Service: 5
I've never had a bad experience here. A quick in and out to grab my orange chicken.
Atmosphere: 5
Food: 5
Service: 5
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