Papa Johns Pizza
625 N Rock Rd, Derby
(316) 788-7272
Recent Reviews
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Worst pizza place I’ve ever been to. Ordered pizza an hour in advance, came in after an hour of waiting and was told the pizza wasn’t even started making yet and I was on the bottom of their list and would have to wait approximately another hour. Incredibly rude and attitude given by individual at the counter. Works in the back were yelling and cussing and throwing things in front of customers. I asked for a refund and they claimed they’d try, but never got my money back. Will absolutely never come here again. Honestly, reconsidering ever going to Papa John’s again because of this. Don’t waste your money or time here. Avoid, avoid, avoid.
Atmosphere: 1
Food: 1
Service: 1
I usually go out of my way to make sure I get papa John’s but I’m not sure if I will if this is the standard of quality, I ordered online and picked up for a family member that’s sick just to be shorted pepperoni and sauces for wings , for me spending over $50 I would’ve expected bettee
Atmosphere: 1
Food: 1
Service: 1
Spent 30 bucks and when we went to pick it up. I asked for Parmesan cheese was told that it’s 10 cents a packet. They are giving them out anymore. So make sure to order them.
Atmosphere: 3
Food: 2
Service: 3
These kids don’t care if you ever come back or not ordered a large pizza supreme the crust had a hole in the center down to the cardboard box, and one handful of toppings thrown in the middle On the cardboard. First time last time, never go back.
Atmosphere: 1
Food: 1
Service: 1
This is what they tried to send us home with. I’m just completely blown away that someone cut this food and said good to go.
Atmosphere: 1
Food: 1
Service: 1
Pizzas were thick on one half and thinner on the other. The thicker side was raw and I could knead the dough to make another pizza. Got a 10 piece wing which already gets a light drizzle of whatever sauce you want. They were little pebbles like little chicken bites. Been great until the past couple weeks.
Atmosphere: 2
Food: 1
Service: 3
Normally this place is okay. Tonight, however, all of our pizzas were completely raw, from the tips to the crust on every slice. Not to mention, my girlfriend ordered a 10 piece wing, she only got 6. 3 of which were very small (about the size of popcorn chicken.) Completely awful experience. If they don’t fix this crap, I will never eat at this location again. Supremely disappointed.
Atmosphere: 2
Food: 1
Service: 3
They works pizza with stuffed crust was awesome bc it was like ordering the 3meat&having to pay extra for the veg w/o paying for the veg & getting stuffed crust for $5 less!
Atmosphere: 5
Food: 5
Service: 5
The breadsticks were tiny & flat. Pizza was cold and cheese didn't taste fresh.
Atmosphere: 3
Food: 2
Service: 2
Quick n ready
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
I went to pick up my order and I had paid for 3 extra pizza sauces and 3 extra garlic sauces, I double checked the boxes because last order once I got home I found they were missing. After checking I find again that my extra sauces were missing from this order. I told them so they got them for me and then I asked for some cheese and pepper packets. They associate said no since I hadn't paid for them. I had already paid for my order and I have never known these to cost extra so I told him to go ahead and give me 5 of each and charge me for them and it was $3.78.... maybe you could give away free packets like every other pizza place does and you could probably pay for that extra cost with all the savings you get from all the extra sause customers pay for and never get. I also ordered garlic parmesan bread sticks and they came plain... not very happy.
Atmosphere: 1
Food: 1
Service: 1
The worst customer service I have ever experienced!!!
I swore we were not ordering from here again, decided to give it one more go. This weekend and we got a doughy pizza again. Didn't even eat it and fed it to the dog. This is the second time even ordered it well done this time. No more our order was $60 will never waste another dollar at this place. Used to be good but not anymore.
Food: 1
This place Made me super uncomfortable! The cook was stalking me ever since I walked into the door, even left the kitchen to come stand by me. The app said my pizza was done but when I came inside the lady said it was not ready even though it was sitting in the warmer so I had to wait longer. The building needs updated inside
Atmosphere: 1
Food: 4
Service: 1
Every time I come in here the order is never ready for DoorDash orders and the staff is not friendly at all. They always act like they are having the worst day.
Atmosphere: 1
Food: 1
Service: 1
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