This is the second time I ordered boneless wings and Pizza Hut skimps out on the sauce, they might as well be naked with no sauce. Would it hurt to get a little value for your money?It’s funny too, Pizza Hut has the tenacity to ask for tips on the App for carry out. What’s the tip for? I’m coming to you, am I supposed to tip your employees for doing their job?
Atmosphere: 2
Food: 1
Service: 1
Billy W
Pizza Hut in Derby Kansas is the worst, every delivery it seems I'm short something, I'm at the point of not ordering pizza Hut for delivery again, if I do, don't expect a tip...4 times in a row is ridiculous.. If they mess up, they should offer you a free pizza every time, then maybe they would address their problems!!!
Atmosphere: 1
Food: 2
Service: 1
The Noob Knight ok
The employee, ethan fritz is okay at rainbow six siegeVegetarian options: Peanut butter pizzaDietary restrictions: Too much chees,sauce,and doughParking: They had valetKid-friendliness: Too friendly to kidsWheelchair accessibility: They have escalaters
Quality has gone down so much, didn’t even remember to put the sauce on my pizza, rude
Atmosphere: 1
Food: 1
Service: 1
Christopher FERRIS
GREAT TIME! STOPPED IN FOR FOOD GOT WHAT WE WANTED THE STAFF WAS GREAT! FOOD WAS GREAT AT THIS LOCATION AS WELL! WIKL RETURN HERE!
Atmosphere: 5
Food: 5
Service: 5
Stacey
Horrible. Horrible. Horrible. I made an online order and I went to pick it up 30 minutes later only to be told they forgot to make my order. This happened after I waited at the window over 15 minutes to pull to the front watching one employee making a snowman doors locked and the other two girls looking at me so I drove back to the window and waited again. I had to wait 25 minutes while making my order only to discover later the messed up my order.I got Not only that the girl at the window I think her name was Lily was screaming the f word over and over again to the staff with the door open to drive thru. Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Justin Hoddy
This is getting old Pizza Hut. I order the same dinner box every Friday. I have had more orders remade than any other food place I’ve been to. I’m not sure if the cooks were trained correctly or they’re just being sloppy. Tonight the wings had no sauce and the dinner box pizza was more crust than pizza. I keep coming back because my kids love the pizza. But my word I can’t believe I’m even wasting my time leaving a review but hopefully someone who cares sees this and gets the cooking responsibilities up to pizza huts true standards. Check all your food before leaving.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Sticks
Dan Charvat
Ordered the new meat lovers melt. It was really good. Will order them again for sure!!!!
michele cooper
I order 2 medium pizzas each week. Meatlovers for the men is always good. But I order taco for me, half no onions. Sometimes they get it right, but the last 2 weeks they have not. This weekend, because I order every weekend, it was far worse. And the manager was clearly incorrect that my half didn't have pineapple and jalapeños.
Benjamin Stone
This is the second time this year that we have ordered carry out and then arrived at the store to find out that their delivery driver had accidentally taken our order and they have to remake the entire thing. Props to the manager for being kind/professional and also for offering a free cookie. However, this is extremely frustrating, especially that it happened twice now. Definitely suggest process improvement so that this doesn’t keep happening.
I paid extra for an extra cheese pizza which ended up having burnt cheese all over it....
Kelly S.
I have diabetes so I can't eat the pizza crust. Whenever I go to any pizza place they always make me a crust less pizza. Basically they just put all of the ingredients into a pasta bowl. This location was no different the last time we were here and it was really good so we came back despite the really foul smell in the lobby. This time they took my order then the waitress came back with the "manager" who said "we can't do that, we are too busy". Well there was nobody else in the place and the manager seemed to have an attitude, as if I had bothered her by asking for them to leave off the crust. There is nothing else there that I can eat so we left but they still charged us almost $5 for 2 drinks that were barely touched. Do yourself a favor and go down the street to Papa Johns, that's what we did.
Robert Bean
Ready quickly, decent price, good service and delicious. I just wish that extra cheese could be one of the 3 toppings to choose with the Large 3-topping carryout only deal
P Strader
Cold, dry, room temperature pizza that tasted like it had been made for hours. Won't be back.
Mixed Art
The place was completely empty when we went. The girl was super attentive, and we got our food really fast. The food was good and hot, and we were glad we picked this place for our lunch.
This is the second time I ordered boneless wings and Pizza Hut skimps out on the sauce, they might as well be naked with no sauce. Would it hurt to get a little value for your money?It’s funny too, Pizza Hut has the tenacity to ask for tips on the App for carry out. What’s the tip for? I’m coming to you, am I supposed to tip your employees for doing their job?
Atmosphere: 2
Food: 1
Service: 1
Pizza Hut in Derby Kansas is the worst, every delivery it seems I'm short something, I'm at the point of not ordering pizza Hut for delivery again, if I do, don't expect a tip...4 times in a row is ridiculous.. If they mess up, they should offer you a free pizza every time, then maybe they would address their problems!!!
Atmosphere: 1
Food: 2
Service: 1
The employee, ethan fritz is okay at rainbow six siegeVegetarian options: Peanut butter pizzaDietary restrictions: Too much chees,sauce,and doughParking: They had valetKid-friendliness: Too friendly to kidsWheelchair accessibility: They have escalaters
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Pizza Medium Size, Marinara, Oven-Baked Cheesy Alfredo Pasta, Mtn Dew, Breaded Boneless Wings, Cheese Pizza, Cheese Sticks, Backyard BBQ Chicken Pizza, Supreme Pizza, Icing Dip, Fries, Cinnabon Mini Rolls, Veggie Lovers Pizza, Oven-Baked Veggie Pasta, Sides, Cinnamon Sticks, Buffalo Chicken Pizza, Breadsticks, Ultimate Chocolate Chip Cookie
Quality has gone down so much, didn’t even remember to put the sauce on my pizza, rude
Atmosphere: 1
Food: 1
Service: 1
GREAT TIME! STOPPED IN FOR FOOD GOT WHAT WE WANTED THE STAFF WAS GREAT! FOOD WAS GREAT AT THIS LOCATION AS WELL! WIKL RETURN HERE!
Atmosphere: 5
Food: 5
Service: 5
Horrible. Horrible. Horrible. I made an online order and I went to pick it up 30 minutes later only to be told they forgot to make my order. This happened after I waited at the window over 15 minutes to pull to the front watching one employee making a snowman doors locked and the other two girls looking at me so I drove back to the window and waited again. I had to wait 25 minutes while making my order only to discover later the messed up my order.I got Not only that the girl at the window I think her name was Lily was screaming the f word over and over again to the staff with the door open to drive thru. Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
This is getting old Pizza Hut. I order the same dinner box every Friday. I have had more orders remade than any other food place I’ve been to. I’m not sure if the cooks were trained correctly or they’re just being sloppy. Tonight the wings had no sauce and the dinner box pizza was more crust than pizza. I keep coming back because my kids love the pizza. But my word I can’t believe I’m even wasting my time leaving a review but hopefully someone who cares sees this and gets the cooking responsibilities up to pizza huts true standards. Check all your food before leaving.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Sticks
Ordered the new meat lovers melt. It was really good. Will order them again for sure!!!!
I order 2 medium pizzas each week. Meatlovers for the men is always good. But I order taco for me, half no onions. Sometimes they get it right, but the last 2 weeks they have not. This weekend, because I order every weekend, it was far worse. And the manager was clearly incorrect that my half didn't have pineapple and jalapeños.
This is the second time this year that we have ordered carry out and then arrived at the store to find out that their delivery driver had accidentally taken our order and they have to remake the entire thing. Props to the manager for being kind/professional and also for offering a free cookie. However, this is extremely frustrating, especially that it happened twice now. Definitely suggest process improvement so that this doesn’t keep happening.
Restaurantji Recommends
I paid extra for an extra cheese pizza which ended up having burnt cheese all over it....
I have diabetes so I can't eat the pizza crust. Whenever I go to any pizza place they always make me a crust less pizza. Basically they just put all of the ingredients into a pasta bowl. This location was no different the last time we were here and it was really good so we came back despite the really foul smell in the lobby. This time they took my order then the waitress came back with the "manager" who said "we can't do that, we are too busy". Well there was nobody else in the place and the manager seemed to have an attitude, as if I had bothered her by asking for them to leave off the crust. There is nothing else there that I can eat so we left but they still charged us almost $5 for 2 drinks that were barely touched. Do yourself a favor and go down the street to Papa Johns, that's what we did.
Ready quickly, decent price, good service and delicious. I just wish that extra cheese could be one of the 3 toppings to choose with the Large 3-topping carryout only deal
Cold, dry, room temperature pizza that tasted like it had been made for hours. Won't be back.
The place was completely empty when we went. The girl was super attentive, and we got our food really fast. The food was good and hot, and we were glad we picked this place for our lunch.