Only custimer in the store. Couldnt get waited on. She was way too busy doing prep work to stop and make one sandwich. Didnt even acknowledge us as we turned and left right in front of her. I doubt we will return there, Ever.
Service: 1
Michelle Marcotte
I had been across the street for a fasting ct scan at the hospital. I had never been here or even knew it existed until I got in my vehicle and looked at it staring me in the face. The food seems quite fresh and was tasty. The service was quick and he let me talk at random bcuz I was starving!
Atmosphere: 5
Food: 5
Service: 5
Alexandria Landwehr
made our online order wrong and required us to bring the sandwiches back for them to remake them. not hard to read a receipt!
Service: 1
David Carlson
Ordered online and when I got to work, realized there were many things wrong with my order. Items were missing. It’s sad because you order online and tip, but get to your destination to find your order was not made correctly. You should order in-store to make sure it’s right.
Atmosphere: 3
Food: 1
Service: 2
Kimberly alexander
Use to love subway alot, last few times not so great. Poured the entire bottle of mustard on my sub, and wow how small they have gotten( I swear the size of a hotdog bun)
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: B L T, Banana Pepper
michele cooper
I had been across the street for a fasting ct scan at the hospital. I had never been here or even knew it existed until I got in my vehicle and looked at it staring me in the face. The food seems quite fresh and was tasty. The service was quick and he let me talk at random bcuz I was starving!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Chill Bean
Food hits like 9/11
Wheelchair accessibility: They have Ramps for those vegetables
Staff was great. They were working hard to keep up with the orders and were very polite.
David Smith
Updated review.I went in to get a sub fixed twice now that was made wrong in the drive through. Both times I was asked to see the receipt. The order was looked up, the sub was examined. One time I was told the cheese was not put on in a way they do. The customer service was non existent. Why can’t they just take my old sub, admit fault and make it correctly? I reported this to management that said they would address it but it continues to happen so they obviously don’t care.Original review:OK subs when made right. I constantly have issues when ordering from the drive thru. It says items are available to order but once I order and pay I’m told at the window they don’t have certain items like cookies. Also they mess up my sub orders a lot by adding things I didn’t want or not putting things I asked for. Like I’ll pay for bacon and not get it or ask for no cheese and get cheese. Which I don’t understand. If I say no cheese then not only how do I get cheese but how did they choose what cheese to add?
Maria Andujar
Ordered took 40 minutes to get the food. The worst customer service. If you order the best thing to do is let the customer know you got the order and you’re working on it. But not even that. By the way I was the only person in the subway. Why do we have to put a star when it should be a negative and not a one star
Chris Schott
I have never seen such mediocre servings on sandwiches at any Subway. I repeatedly had to ask for more to make it a reasonable sub. For a 6" sub they put 3 pieces of green pepper. Then 3 jalapenos. Etc. Then my wife told me later the bread for her sub was stale.I called later to talk to a manager and she explained the employee was likely just following company policy for serving size, which apparently dictates only 3 jalapeno slices. If that is the case, it seems this is the only Subway following the directions to make thin subs.She offered to look into it and call back, but that never happened.There are 2 other Subways in Derby. I suggest driving another couple minutes to a location that will make you a decent sub.
Amy Luginbill
I can only describe the food as meh. The service is great but slow. The price is high for the simple sandwich that you could make at home.
Only custimer in the store. Couldnt get waited on. She was way too busy doing prep work to stop and make one sandwich. Didnt even acknowledge us as we turned and left right in front of her. I doubt we will return there, Ever.
Service: 1
I had been across the street for a fasting ct scan at the hospital. I had never been here or even knew it existed until I got in my vehicle and looked at it staring me in the face. The food seems quite fresh and was tasty. The service was quick and he let me talk at random bcuz I was starving!
Atmosphere: 5
Food: 5
Service: 5
made our online order wrong and required us to bring the sandwiches back for them to remake them. not hard to read a receipt!
Service: 1
Ordered online and when I got to work, realized there were many things wrong with my order. Items were missing. It’s sad because you order online and tip, but get to your destination to find your order was not made correctly. You should order in-store to make sure it’s right.
Atmosphere: 3
Food: 1
Service: 2
Use to love subway alot, last few times not so great. Poured the entire bottle of mustard on my sub, and wow how small they have gotten( I swear the size of a hotdog bun)
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: B L T, Banana Pepper
I had been across the street for a fasting ct scan at the hospital. I had never been here or even knew it existed until I got in my vehicle and looked at it staring me in the face. The food seems quite fresh and was tasty. The service was quick and he let me talk at random bcuz I was starving!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Food hits like 9/11
Wheelchair accessibility: They have Ramps for those vegetables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Low Fat Milk, Sweet Onion, Salad, Olives, Banana Pepper, The Outlaw
Food hits like 9/11
Wheelchair accessibility: They have Ramps for those vegetables
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies,
Fast and affordable.
Atmosphere: 4
Food: 4
Service: 5
Very good food good place to go if in a hurry very friendly workers and in general there everywhere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Generic Toy, Miss Vickie
Restaurantji Recommends
Staff was great. They were working hard to keep up with the orders and were very polite.
Updated review.I went in to get a sub fixed twice now that was made wrong in the drive through. Both times I was asked to see the receipt. The order was looked up, the sub was examined. One time I was told the cheese was not put on in a way they do. The customer service was non existent. Why can’t they just take my old sub, admit fault and make it correctly? I reported this to management that said they would address it but it continues to happen so they obviously don’t care.Original review:OK subs when made right. I constantly have issues when ordering from the drive thru. It says items are available to order but once I order and pay I’m told at the window they don’t have certain items like cookies. Also they mess up my sub orders a lot by adding things I didn’t want or not putting things I asked for. Like I’ll pay for bacon and not get it or ask for no cheese and get cheese. Which I don’t understand. If I say no cheese then not only how do I get cheese but how did they choose what cheese to add?
Ordered took 40 minutes to get the food. The worst customer service. If you order the best thing to do is let the customer know you got the order and you’re working on it. But not even that. By the way I was the only person in the subway. Why do we have to put a star when it should be a negative and not a one star
I have never seen such mediocre servings on sandwiches at any Subway. I repeatedly had to ask for more to make it a reasonable sub. For a 6" sub they put 3 pieces of green pepper. Then 3 jalapenos. Etc. Then my wife told me later the bread for her sub was stale.I called later to talk to a manager and she explained the employee was likely just following company policy for serving size, which apparently dictates only 3 jalapeno slices. If that is the case, it seems this is the only Subway following the directions to make thin subs.She offered to look into it and call back, but that never happened.There are 2 other Subways in Derby. I suggest driving another couple minutes to a location that will make you a decent sub.
I can only describe the food as meh. The service is great but slow. The price is high for the simple sandwich that you could make at home.
Atmosphere: 4
Food: 3
Service: 4
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