Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company offers a generally positive experience with friendly and professional staff who create a welcoming atmosphere. Customers often appreciate the kindness of the team, with some mentioning that the staff genuinely cares about customer service. The staff’s genuine friendliness makes visits pleasant, and the environment feels comfortable for both people and their pets, as evidenced by a dog receiving a Pup Cup.

However, some reviews point out issues with service and product consistency. There have been instances of confusion with gift card usage, especially with older cards or drive-thru transactions, leading to delays and mistakes like incorrect drinks or milk substitutions. Customers have expressed frustration over these errors and the time it takes to resolve them. Additionally, some find Starbucks to be expensive for the quality they receive, comparing it to other brands that offer better value.

Despite these concerns, the team is often praised for their quick response and willingness to fix problems, such as cleaning up ice or correcting drink orders. Specific drinks like the Carmel Ribbon Crunch Frappuccino are highlighted as favorites. Overall, while the staff and drinks can make for a good experience, occasional service issues and high prices are noted drawbacks.

Customers' Favorites

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Starbucks Reviews

3.4
103 ratings
5
55%
4
7%
3
7%
2
9%
1
22%
Food
3.8
Atmosphere
3.7
Service
3.5

Share your opinion about Starbucks Coffee Company

Let me tell you my usual order.

Triple shot blond espresso in a venti cup of ice.
2 pumps of brown sugar
Pumpkin spice cold foam (or any that up want)
Excellent experience. Employees were friendly and helpful. Store was clean and well maintained. The Pecan Cortado and Pumpkin Spice Latte were both good. Keep up the good work!
Was in town on a business trip. Good coffee and the staff was on point. As expected just like in any Starbucks you go to in your hometown. Thank you

Read All Reviews(103)

Hours

Monday 5AM - 9:30PM
Tuesday 5AM - 9:30PM
Wednesday 5AM - 9:30PM
Thursday 5AM - 9:30PM
Friday 5AM - 9:30PM
Saturday 5AM - 9:30PM
Sunday 5AM - 9:30PM
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