I always order my refreshers with no ice because I don't like cold drinks. At this Starbucks (Fort Riley PX), the staff consistently tells me they can’t fill the cup without ice—unless I specifically ask to pay extra. Even then, they act like it’s a hassle and are often rude about it. Today in a rush, I placed a mobile order and couldn’t find an option to ask for a full drink. As expected, I was handed a half-full trenta that didn’t even fill my venti cup at home. I’ve never had this issue at any other location—most places kindly offer the option to pay more without the attitude. That said, the drink itself was delicious—what little there was of it. I understand they are likely following policy, but I would gladly pay more to get a full drink. In that regard, Starbucks needs to provide that option in-app and Fort Riley baristas need to work on their customer service.
Atmosphere: 3
Food: 5
Service: 1
Anthony Johnson
Closes too early.
Malinda Schmidt
Service was really friendly. Order was perfectly completed. Only a short wait for order .
Atmosphere: 5
Service: 5
Albray Turner
I have celiac disease and can only go to a very few select coffee shops, and this Starbucks on Fort Riley is the safest place for me to go. I have even tried the one out in town and have gotten sick but I HAVE NEVER had any issues at this one here on fort Riley. The staff is absolutely amazing, sweet and wonderful. The atmosphere is perfect and it is always impeccably cleaned all in all I give Fort Riley’s Starbucks, this celiacs stamp of safe approval !!!!!!!
Atmosphere: 5
Food: 4
Service: 5
Shay\u0026Blessings McNeal
Usually this place is almost accurate with things but today, Jan 22, 24, there was a strand of hair in my frappe. I was disgusted. Now, I’m iffy about this place LBS!
Giovanni Giuliano
Hands down THE BEST Starbucks I have ever been to! They always have my drinks correct, they are always made to order and are very helpful in choosing a drink if they happen to have a very rare occurrence where they are out of something. Kylie and the others pay special attention to every single person in there and make you feel welcomed every time. I wish all the Starbucks were like this one! One time I even accidentally ordered to a different Starbucks and they still made it for me so I didn’t have to drive to another location. 10/10 stars!
Atmosphere: 5
Food: 5
Service: 5
GAYANN LE
The baristas at the Fort Riley PX are not good at simultaneously preparing mobile and in store purchases efficiently. Additionally, there were not good at addressing customer concerns with the delays and were very rude when speaking to customers. I recommend retraining them on customer service and efficiency.
Patrons ordered using the mobile app prior to the arriving at Starbucks and others placed orders when they saw the long the line with about 15 customers. The customers in the line received their orders ahead of the personnel who order before arriving at Starbucks and the customers who place their order using the app. One customer waited over 35 minutes for her order and it was only when she inquired about her mobile order that she was told the product was not available to complete her request. The barista that told her about the issue with her order did not offer a substitute and told her to contact the mobile app center to get a refund after waiting over 35 minutes. Unbelievable.
Shout out to Doris at the Mini Express Starbucks. She has great customer service skills and treats her customers with respect.
Atmosphere: 4
Food: 4
Service: 1
alex monetti
Drinks are watered down. They never have cold brew or tell you “oh we just ran out” when they’ve only been open 20 minutes. You’re better off getting coffee from The PX gas station.
Atmosphere: 2
Food: 1
Service: 1
Stephanie Regan
The pumpkin spice cold brew is always on point.
Atmosphere: 5
Food: 5
Service: 5
LaToya Muhammad
Doris is one of the most sweetest baristas I’ve ever dealt with. She’s the best.
As good as the other Starbucks. Conveniently located in our px
Atmosphere: 4
Food: 4
Service: 4
Lyle Phelix
Starbucks Coffee is great, but the price is unreal, Way too expensive. You would think the coffee bean they picked to make. The coffee crew on golden plants.
Service: 4
Heidi C.
My drinks are always trash and they never have oatmilk im forced to go off base
Atmosphere: 1
Food: 1
Service: 1
Maggie Selman (kawaiiNpsycho)
It's starbucks. Coffees good and staff is nice.
Atmosphere: 3
Food: 4
Service: 4
Christine Herrera Alzate
Coming from Florida back in May, I was nervous about going to a new location! They always get my drink right! The ladies are all so sweet and they already know my drink by heart even when my hubby goes to Starbucks for me ? I feel like they care about there customers and that makes a difference for
I always order my refreshers with no ice because I don't like cold drinks. At this Starbucks (Fort Riley PX), the staff consistently tells me they can’t fill the cup without ice—unless I specifically ask to pay extra. Even then, they act like it’s a hassle and are often rude about it. Today in a rush, I placed a mobile order and couldn’t find an option to ask for a full drink. As expected, I was handed a half-full trenta that didn’t even fill my venti cup at home. I’ve never had this issue at any other location—most places kindly offer the option to pay more without the attitude. That said, the drink itself was delicious—what little there was of it. I understand they are likely following policy, but I would gladly pay more to get a full drink. In that regard, Starbucks needs to provide that option in-app and Fort Riley baristas need to work on their customer service.
Atmosphere: 3
Food: 5
Service: 1
Closes too early.
Service was really friendly. Order was perfectly completed. Only a short wait for order .
Atmosphere: 5
Service: 5
I have celiac disease and can only go to a very few select coffee shops, and this Starbucks on Fort Riley is the safest place for me to go. I have even tried the one out in town and have gotten sick but I HAVE NEVER had any issues at this one here on fort Riley. The staff is absolutely amazing, sweet and wonderful. The atmosphere is perfect and it is always impeccably cleaned all in all I give Fort Riley’s Starbucks, this celiacs stamp of safe approval !!!!!!!
Atmosphere: 5
Food: 4
Service: 5
Usually this place is almost accurate with things but today, Jan 22, 24, there was a strand of hair in my frappe. I was disgusted. Now, I’m iffy about this place LBS!
Hands down THE BEST Starbucks I have ever been to! They always have my drinks correct, they are always made to order and are very helpful in choosing a drink if they happen to have a very rare occurrence where they are out of something. Kylie and the others pay special attention to every single person in there and make you feel welcomed every time. I wish all the Starbucks were like this one! One time I even accidentally ordered to a different Starbucks and they still made it for me so I didn’t have to drive to another location. 10/10 stars!
Atmosphere: 5
Food: 5
Service: 5
The baristas at the Fort Riley PX are not good at simultaneously preparing mobile and in store purchases efficiently. Additionally, there were not good at addressing customer concerns with the delays and were very rude when speaking to customers. I recommend retraining them on customer service and efficiency.
Patrons ordered using the mobile app prior to the arriving at Starbucks and others placed orders when they saw the long the line with about 15 customers. The customers in the line received their orders ahead of the personnel who order before arriving at Starbucks and the customers who place their order using the app. One customer waited over 35 minutes for her order and it was only when she inquired about her mobile order that she was told the product was not available to complete her request. The barista that told her about the issue with her order did not offer a substitute and told her to contact the mobile app center to get a refund after waiting over 35 minutes. Unbelievable.
Shout out to Doris at the Mini Express Starbucks. She has great customer service skills and treats her customers with respect.
Atmosphere: 4
Food: 4
Service: 1
Drinks are watered down. They never have cold brew or tell you “oh we just ran out” when they’ve only been open 20 minutes. You’re better off getting coffee from The PX gas station.
Atmosphere: 2
Food: 1
Service: 1
The pumpkin spice cold brew is always on point.
Atmosphere: 5
Food: 5
Service: 5
Doris is one of the most sweetest baristas I’ve ever dealt with. She’s the best.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
As good as the other Starbucks. Conveniently located in our px
Atmosphere: 4
Food: 4
Service: 4
Starbucks Coffee is great, but the price is unreal, Way too expensive. You would think the coffee bean they picked to make. The coffee crew on golden plants.
Service: 4
My drinks are always trash and they never have oatmilk im forced to go off base
Atmosphere: 1
Food: 1
Service: 1
It's starbucks. Coffees good and staff is nice.
Atmosphere: 3
Food: 4
Service: 4
Coming from Florida back in May, I was nervous about going to a new location! They always get my drink right! The ladies are all so sweet and they already know my drink by heart even when my hubby goes to Starbucks for me ? I feel like they care about there customers and that makes a difference for
Service: 5
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