I stopped by on 9/13 and ordered 3 large drinks hoping to get a caffeine boost as we were beginning a long road trip. When I pulled up to the window, not the speaker box before we placed our order but the window I was rudely told that their scanner was down and so I could not scan and redeem my free drinks or pay through the app. The girl that was at the window simply turned around and asked if they couldn’t comp and was told absolutely not by the other girl making the drinks. I understand not wanting to honor the free drink a customer had in their app if they were simply ordering one drink but we ordered three large drinks, I still would have paid more than I received. When we received our drinks we knew they were poorly made as the iced mocha had not been mixed in and neither had the hot chocolate. The smoothie we ordered was also poorly blended with chunks of ice still in the cup. This was an extremely disappointing experience from a scooters regular and barista from a Texas region.
Atmosphere: 3
Food: 2
Service: 1
Nancy Ellifrits
Kid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Lisa L
After being on the west coast and traveling through, the coffee was weak and tasted watery. I got a specialty drink with it mixed in.
Service: 5
shawn murphy
Drinks are quality, service is a little sketchy, but with today's young people, you kinda expect it. But it's a solid quality establishment that I will continue to patronage.
Atmosphere: 4
Food: 5
Service: 4
Shawn Bryant
Great coffee
Food: 5
Service: 5
Lori O'Neal
8.00 for a cup of coffee I could almost buy a large thing of folders and make me coffee for a month for same price as 1 medium.
Atmosphere: 3
Food: 3
Service: 3
LiL-Red 2D2
I absolutely love scooters. I've been a loyal couple times a week Customer for the past 2 years now. Once have I had a bad experience on my coffee. Some of the window people that I have met have definitely made my time worth going.
I come here almost every morning and never really had a problem until this morning when both girls on shift were there way before open, I waited in the drive thru for almost 20 minutes before pulling to the window to make an order there were 3 cars behind me and two of them left because they refused to do their
Atmosphere: 1
Food: 4
Service: 1
Sharon Powell
Their lattes are my new obsession! I've always been very pleased with their product. They start with great coffee, and build on that. No complaints!
Atmosphere: 3
Service: 4
Stefani Shoja (Rudolph)
Pistachio white chocolate mocha was
Atmosphere: 5
Service: 5
Heather Brown
I went to Scooters the day before Christmas Eve. There were eleven cars in front of me. The line moved pretty swiftly. There was very little wait time for the orders. These ladies moved like a well-oiled machine. They were polite, friendly, and courteous. Even with the rush, they remained calm. I definitely recommend the Fort Scott location.
Atmosphere: 5
Food: 5
Service: 5
Christopher Bing
Well I wrote a long explanation of why I'm not thoroughly happy about my first experience with Scooter's. I deleted it. Also don't know why it shows as fort Scott this was in Nevada. To be fair and not to judge anyone specific person I change my rating from a 3 to a 4. Won't hold the whole business completely responsible for one person's actions. Maybe in time we can build to a better experience.
"Just scoot on around" so good
Atmosphere: 5
Food: 5
Service: 5
Javier was amazing!! Upsold his heart out!!
Service: 5
Very good coffee at a reasonable price.
Food: 5
Service: 5
I stopped by on 9/13 and ordered 3 large drinks hoping to get a caffeine boost as we were beginning a long road trip. When I pulled up to the window, not the speaker box before we placed our order but the window I was rudely told that their scanner was down and so I could not scan and redeem my free drinks or pay through the app. The girl that was at the window simply turned around and asked if they couldn’t comp and was told absolutely not by the other girl making the drinks. I understand not wanting to honor the free drink a customer had in their app if they were simply ordering one drink but we ordered three large drinks, I still would have paid more than I received. When we received our drinks we knew they were poorly made as the iced mocha had not been mixed in and neither had the hot chocolate. The smoothie we ordered was also poorly blended with chunks of ice still in the cup. This was an extremely disappointing experience from a scooters regular and barista from a Texas region.
Atmosphere: 3
Food: 2
Service: 1
Kid-friendliness: Kid friendly
Atmosphere: 5
Food: 5
Service: 5
After being on the west coast and traveling through, the coffee was weak and tasted watery. I got a specialty drink with it mixed in.
Service: 5
Drinks are quality, service is a little sketchy, but with today's young people, you kinda expect it. But it's a solid quality establishment that I will continue to patronage.
Atmosphere: 4
Food: 5
Service: 4
Great coffee
Food: 5
Service: 5
8.00 for a cup of coffee I could almost buy a large thing of folders and make me coffee for a month for same price as 1 medium.
Atmosphere: 3
Food: 3
Service: 3
I absolutely love scooters. I've been a loyal couple times a week Customer for the past 2 years now. Once have I had a bad experience on my coffee. Some of the window people that I have met have definitely made my time worth going.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I come here almost every morning and never really had a problem until this morning when both girls on shift were there way before open, I waited in the drive thru for almost 20 minutes before pulling to the window to make an order there were 3 cars behind me and two of them left because they refused to do their
Atmosphere: 1
Food: 4
Service: 1
Their lattes are my new obsession! I've always been very pleased with their product. They start with great coffee, and build on that. No complaints!
Atmosphere: 3
Service: 4
Pistachio white chocolate mocha was
Atmosphere: 5
Service: 5
I went to Scooters the day before Christmas Eve. There were eleven cars in front of me. The line moved pretty swiftly. There was very little wait time for the orders. These ladies moved like a well-oiled machine. They were polite, friendly, and courteous. Even with the rush, they remained calm. I definitely recommend the Fort Scott location.
Atmosphere: 5
Food: 5
Service: 5
Well I wrote a long explanation of why I'm not thoroughly happy about my first experience with Scooter's. I deleted it. Also don't know why it shows as fort Scott this was in Nevada. To be fair and not to judge anyone specific person I change my rating from a 3 to a 4. Won't hold the whole business completely responsible for one person's actions. Maybe in time we can build to a better experience.
Atmosphere: 5
Food: 4
Service: 3
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