Dairy Queen Grill & Chill

500 E 7th St, Galena
(620) 783-5914

Recent Reviews

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Chris Morgan

Always fresh

Atmosphere: 5

Food: 5

Service: 5

Bruce Barber

Ordered 4 drinks got no straws , ordered 2 6 piece chicken strip dinners with gravy got all the way home no gravy. Every time I go here it’s dirty and never get anything right. I tried to call to let them know so I could go all the way back and get my gravy but they wouldn’t answer the phone I called 5 times and let ring until something prompted me to enter something

Atmosphere: 2

Food: 2

Service: 2

Dean Wallace

Great food

Atmosphere: 5

Food: 5

Service: 5

Ash

Thank you Deena!! She made it right I will be back

Atmosphere: 5

Food: 4

Service: 5

Candi Routh

Waited 15-20 minutes for a shake and cheese curds

Paul Dickey

Always loved me some DQ, this one didn’t disappoint!

Atmosphere: 5

Food: 5

Service: 5

Tami Jo Clark

Yummy ice cream on Route 66 😋

Atmosphere: 5

Food: 5

Service: 5

Lisa Argenbright

Stopped here for lunch, the young cashier was very sweet, food was good

Atmosphere: 5

Food: 5

Service: 5

Charles Helmick

I ordered a Salad with 2 extras chicken strips. I paid for it got the salad no chicken. When called to report it they said they would replace the salad the next day. I went in the next day only wanted to give me 2 chicken strips not 4 that I paid for and didn't replace the whole salad like we were told they would. Information says they offer wifi they do not. I will not be back here. Just horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Staci Myers

Went through drive thru after my knee surgery. The Butterfinger Blizzard was packed with Butterfinger, well blended, super good. The fries were hot and well cooked. I thought everything was really great.

Food: 5

Service: 5

Patrick Best

The evening shift is discussing. The inside is usually dirty, flies every where, never clean The cooks are always dirty with long hair and no hair or beard nets. The high chairs on the floors are sticky . Multiple employees standing around when they need to be cleaning. Food and ice cream is mediocre at best that’s if they even get the order right.

Atmosphere: 1

Food: 2

Service: 1

Jana Lair

Wonderful as usual

Atmosphere: 5

Food: 5

Service: 5

Hambone Dodge

Large fries yum

Atmosphere: 5

Food: 5

Service: 5

Yoko Y

Found a hair in our ice cream, gross. I bet it was the hair of the scruffy guy making our ice cream. Everyone should be required to wear hair/beard nets.

Dylan Fields

Very rude. Asked for a blizzard with strawberries and brownie pieces, not only was there very little toppings, no brownie pieces were put in. The guy running the counter was rude and doesn’t seem like he deserves the job. Could be easily replaced with someone who enjoys the job.

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