Just left and got back to my hotel. I'm going to take a bite of my burger and I get about four bites into it 5x10 to it as if the burgers are not as big as they used to be and buy right into a pile of raw meat. It appears that there was three patties Frozen together. They just got thrown with some cheese and put on a bun. Not even cooked all the way that's How people get sick?
Atmosphere: 1
Food: 1
Service: 1
Amy Brannan
The staff is great.
Atmosphere: 5
Food: 5
Service: 5
ahmed alaid
On January 13 at 8:30, I had an issue while picking up a delivery from your restaurant. At first, the staff member told me the customer called to cancel the order, which I understood. However, when I asked to take the order as usual, she suddenly claimed it wasn’t in the system. This inconsistency caused confusion and disrupted my workflow. I hope you can look into this to ensure smoother service in the future. Thank you for your understanding.”
Dalton Delmont
Waited 15 minutes on a tea with 4 other cars there. Ended up just leaving without it.
Service: 1
charles springer
Fantastic
Atmosphere: 5
Food: 5
Service: 5
Kevin Mack Rolf Hale
Carhop was nice but cheese coney I got was soggy and terrible and the price is a rip off anyway so when the food is bad too it's just not good .. 2stars only for the kind Carhop
Anthony Cobb
Best sonic I have ever had
Candace Bellard
Waited over 30 minutes to get an Rt 44 ocean water. They were short staffed and it was 100° outside it was ridiculous.
Service: 1
Gage Fair
Worst service imaginable. Broken speakers, broken card readers and when you try to point it out they get mad at you for it. Then send a GM to unapologetically say you're wrong. It's been a long time since I've had service this bad.
Atmosphere: 1
Food: 3
Service: 1
Noelle He
The people there cannot listen to an order and they constantly get it wrong such as I ordered a garlic burger and they gave me a completely different order then told me i never ordered a garlic burger. They used to be good but not anymore
There were not many cars there, so I got my food quickly and it tasted great!
Atmosphere: 5
Food: 5
Service: 5
Heather Dugger
Never get orders right, my mom brought items back about 10pm. Ordered a strawberry shake tonight which it wasn't even blended and had to go to the ER due to them not paying attention to orders. Never again.
Atmosphere: 1
Food: 1
Service: 1
Erica's Honest Opinion
I have lived in Galena for now 4 years and in those 4 years there has not been a single time my family and I have eaten here without it being a bad experience. If you are in the area and in need of food do not bother, go on into Joplin.
Atmosphere: 1
Food: 1
Service: 1
Dillon Leggett
I eat here probably more than I care to admit and up until about 2 months ago, everything has been great. 5 whole stars. Now? I have been jipped on about every order I’ve put in. Don’t even think about putting bacon on your burger because I either get 2 tiny strips or none at all. When brought up staff was helpful and fixed the issue. Just look at his photo lol. That was all the bacon I got.
Lynsy Mortell
The lady on the switch board cut us off and placed our order without even making sure it was correct. The fries were skimpy. There was only about a medium at best with little cheese and I paid nearly $5 for them. The mozzarella sticks were hard so my fiance wasn't able to finish them. Overall not the best sonic I have ever had. I likely won't return to this particular store.
Just left and got back to my hotel. I'm going to take a bite of my burger and I get about four bites into it 5x10 to it as if the burgers are not as big as they used to be and buy right into a pile of raw meat. It appears that there was three patties Frozen together. They just got thrown with some cheese and put on a bun. Not even cooked all the way that's How people get sick?
Atmosphere: 1
Food: 1
Service: 1
The staff is great.
Atmosphere: 5
Food: 5
Service: 5
On January 13 at 8:30, I had an issue while picking up a delivery from your restaurant. At first, the staff member told me the customer called to cancel the order, which I understood. However, when I asked to take the order as usual, she suddenly claimed it wasn’t in the system. This inconsistency caused confusion and disrupted my workflow. I hope you can look into this to ensure smoother service in the future. Thank you for your understanding.”
Waited 15 minutes on a tea with 4 other cars there. Ended up just leaving without it.
Service: 1
Fantastic
Atmosphere: 5
Food: 5
Service: 5
Carhop was nice but cheese coney I got was soggy and terrible and the price is a rip off anyway so when the food is bad too it's just not good .. 2stars only for the kind Carhop
Best sonic I have ever had
Waited over 30 minutes to get an Rt 44 ocean water. They were short staffed and it was 100° outside it was ridiculous.
Service: 1
Worst service imaginable. Broken speakers, broken card readers and when you try to point it out they get mad at you for it. Then send a GM to unapologetically say you're wrong. It's been a long time since I've had service this bad.
Atmosphere: 1
Food: 3
Service: 1
The people there cannot listen to an order and they constantly get it wrong such as I ordered a garlic burger and they gave me a completely different order then told me i never ordered a garlic burger. They used to be good but not anymore
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There were not many cars there, so I got my food quickly and it tasted great!
Atmosphere: 5
Food: 5
Service: 5
Never get orders right, my mom brought items back about 10pm. Ordered a strawberry shake tonight which it wasn't even blended and had to go to the ER due to them not paying attention to orders. Never again.
Atmosphere: 1
Food: 1
Service: 1
I have lived in Galena for now 4 years and in those 4 years there has not been a single time my family and I have eaten here without it being a bad experience. If you are in the area and in need of food do not bother, go on into Joplin.
Atmosphere: 1
Food: 1
Service: 1
I eat here probably more than I care to admit and up until about 2 months ago, everything has been great. 5 whole stars. Now? I have been jipped on about every order I’ve put in. Don’t even think about putting bacon on your burger because I either get 2 tiny strips or none at all. When brought up staff was helpful and fixed the issue. Just look at his photo lol. That was all the bacon I got.
The lady on the switch board cut us off and placed our order without even making sure it was correct. The fries were skimpy. There was only about a medium at best with little cheese and I paid nearly $5 for them. The mozzarella sticks were hard so my fiance wasn't able to finish them. Overall not the best sonic I have ever had. I likely won't return to this particular store.
Loading...