Used the app and placed an order for 5:45 pick up and arrived at 5:40 to pick it up and was told it was going to another 30 minutes and I told them I didn’t want it then!! They didn’t have one car in the parking lot and still haven’t received a credit on my app!!
Atmosphere: 1
Food: 1
Service: 1
Jessica Coonce
I love their new calzones, they are my favorite things to eat from pizza hut. I am a frequent visitor because of this lol.
Tyler King
Just an fyi, wings don’t come with ranch unless you pay extra( mind you, they’re already over priced). A large bread stick only comes with a small marinara. I get charging for extra sauce but who the hell doesn’t provide ranch with wings?At this point, Casey’s is the much better option
Neal Frost
Great Pizza and Staff. Clean and comfortable.
Jonetta Taylor
Hiawatha, KS the nastiest pizza I have ever had
Sherry Aitken
Called to order. Phone was answered as "pizza hit please hold". On hold 5 12 minutes, then i was hung up on. Called 2nd time phone then got "pizza hut can you hold". Advised yes, but I was on hold but already on hold 5 minutes and hung up on. She put me on hold and after 4 minutes i was hung up on a 2nd time.. Called 3rd time and was asked to hold. Advised I can't hold because I keep getting hung up on. She put me on hold anyway. After few minutes I just gave up! Probably numerous orders placed ahead mine in those 15 and we didn't have all night!
Sarah Wilson
An actual sit-down dine in pizza hut! I didn't think these were around anymore and I loved it. The pizza, pasta and bread sticks were on brand great and the staff was friendly and fast. Will go again!
Jennifer Lutz
The staff was very kind and helpful. Food came out delicious.
Don't care for the new remodel. They done everything they can to not have to do anything but take your money and make their pizza. But still want tipped for those two things
Natasha Brown
I had a bad experience over the phone!they were very rude ;(I had a coupon and they did not want give me my 15 dollars off said it was not in the computer and it was saved under my name .
Julie Simmons
New Melts were delicious and served hot. I would buy them again.
Kameron Cole
This event took place on the evening of 12/16/22 at 7:08 pm:We had Influenza A in our home, so we sent her mother's friend to go pick up our pizza. We ordered curbside pickup through the app. When our friend got there, he gave them several versions of our names and phone numbers to try. They told him there was no order. I had to call them and tell them. When the phone was answered, the lady who picked up was giggling and told me to hold on. She said she was the assistant manager.After taking me off hold, she said "oh your order is ready and has been here". This caused a fight amongst some people in my home. Our friend had to drive back a second time to pick up the pizza. I called them back and asked for a resolution, with appropriate compensation for our grievance and loss of time. The assistant manager said that her manager was doing a delivery so I couldn't be helped.I asked her again. She then put me on hold and spoke with another assistant manager. After coming back from hold, I heard the other assistant manager talking in the background and telling her there was "nothing" they could "do for us".This experience was an insult. We were misdirected on the first curbside pickup attempt, and I was disrespected during the phone calls. Because of these events facilitated by management, our food came back at a poor temperature and with unsatisfactory quality. This Pizza Hut left a negative experience in our memories.
Amanda Geniuk
Food is always delicious and hot. Delivery of order is not too long and get what I ordered. Only thing I would like to see change on the mobile app ordering is being able to redeem our points without having a set limit to reach of $10.99. Maybe this can be reviewed and changed, I mean the order of $6.99 to use rewards plus the added tax of food, and the delivery fee gets the total above $10.99. So maybe instead of looking at the subtotal, the actual total needs to be at least $10.99. Thanks for your services, thanks for your staff working. Keep up the great work to all staff!
Food was good and staff was awesome
Yummie Good !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Breaded Boneless Wings
Used the app and placed an order for 5:45 pick up and arrived at 5:40 to pick it up and was told it was going to another 30 minutes and I told them I didn’t want it then!! They didn’t have one car in the parking lot and still haven’t received a credit on my app!!
Atmosphere: 1
Food: 1
Service: 1
I love their new calzones, they are my favorite things to eat from pizza hut. I am a frequent visitor because of this lol.
Just an fyi, wings don’t come with ranch unless you pay extra( mind you, they’re already over priced). A large bread stick only comes with a small marinara. I get charging for extra sauce but who the hell doesn’t provide ranch with wings?At this point, Casey’s is the much better option
Great Pizza and Staff. Clean and comfortable.
Hiawatha, KS the nastiest pizza I have ever had
Called to order. Phone was answered as "pizza hit please hold". On hold 5 12 minutes, then i was hung up on. Called 2nd time phone then got "pizza hut can you hold". Advised yes, but I was on hold but already on hold 5 minutes and hung up on. She put me on hold and after 4 minutes i was hung up on a 2nd time.. Called 3rd time and was asked to hold. Advised I can't hold because I keep getting hung up on. She put me on hold anyway. After few minutes I just gave up! Probably numerous orders placed ahead mine in those 15 and we didn't have all night!
An actual sit-down dine in pizza hut! I didn't think these were around anymore and I loved it. The pizza, pasta and bread sticks were on brand great and the staff was friendly and fast. Will go again!
The staff was very kind and helpful. Food came out delicious.
Restaurantji Recommends
Don't care for the new remodel. They done everything they can to not have to do anything but take your money and make their pizza. But still want tipped for those two things
I had a bad experience over the phone!they were very rude ;(I had a coupon and they did not want give me my 15 dollars off said it was not in the computer and it was saved under my name .
New Melts were delicious and served hot. I would buy them again.
This event took place on the evening of 12/16/22 at 7:08 pm:We had Influenza A in our home, so we sent her mother's friend to go pick up our pizza. We ordered curbside pickup through the app. When our friend got there, he gave them several versions of our names and phone numbers to try. They told him there was no order. I had to call them and tell them. When the phone was answered, the lady who picked up was giggling and told me to hold on. She said she was the assistant manager.After taking me off hold, she said "oh your order is ready and has been here". This caused a fight amongst some people in my home. Our friend had to drive back a second time to pick up the pizza. I called them back and asked for a resolution, with appropriate compensation for our grievance and loss of time. The assistant manager said that her manager was doing a delivery so I couldn't be helped.I asked her again. She then put me on hold and spoke with another assistant manager. After coming back from hold, I heard the other assistant manager talking in the background and telling her there was "nothing" they could "do for us".This experience was an insult. We were misdirected on the first curbside pickup attempt, and I was disrespected during the phone calls. Because of these events facilitated by management, our food came back at a poor temperature and with unsatisfactory quality. This Pizza Hut left a negative experience in our memories.
Food is always delicious and hot. Delivery of order is not too long and get what I ordered. Only thing I would like to see change on the mobile app ordering is being able to redeem our points without having a set limit to reach of $10.99. Maybe this can be reviewed and changed, I mean the order of $6.99 to use rewards plus the added tax of food, and the delivery fee gets the total above $10.99. So maybe instead of looking at the subtotal, the actual total needs to be at least $10.99. Thanks for your services, thanks for your staff working. Keep up the great work to all staff!