Dairy Queen Grill & Chill
301 E 9th St, Hoisington
(620) 653-2806
Recent Reviews
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Customer service here is terrible, no matter what worker takes my order they are always rude and unfriendly, the food may be okay but its not worth it if I cant even get basic manners. I know most of the staff are high schoolers so maybe they need better customer service training because its bad. I know they can do better.
Dairy Queen always has the best ice cream I usually get a shake
Small town Dairy Queen with a full menu along with ice cream cakes. They have a drive through as well.
Employee s don't wear hair nets, not even over lg dreds and cooking.
Very good experience.
I'll be honest, I wasn't very happy with DQ this time. I ordered a Salted Caramel Truffle shake. It was just a chocolate shake with a fancy name. I didn't get any caramel or truffle vibe from it at all. I was expecting a salted caramel shake with some truffle in the background. If you order this, what it is is a shake with blended up Truffle brand candies... you know the ones... blended up in it. To be fair, it was edible and I drank it all. It was just not what I had envisioned. Fine print. On the flip side, the onion rings were *really* good (to me). They were very crispy with a panko shell, like you get on shrimp at a good sushi restaurant. Loved the contrast of the shell with the delicious, soft onion. Funny that the side would steal the show from the shake for me.
Got a peanut buster par. Basically a cup of ice scream hardly any chocolate all ice cream called manager and she just hang up on me. RIP off and very rude.
Atmosphere: 1
Food: 1
Service: 1
Fast friendly clean employees were very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Sandwich
Good tasting moo-frappes!!
Good food and friendly staff
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Friendly staff and fast service.
Atmosphere: 5
Food: 5
Service: 5
Clean and quick place with a great hometown/small town feel to it. Staff is friendly and courteous. My date wanted something they weren't sure if they had and they made a point to find out and made sure they had for her.
Atmosphere: 5
Food: 5
Service: 5
I had went through the drive thru to order a kids meal for my kid, I asked for the kids meal hamburger with only ketchup and pickle. I proceeded to order my meal, when she read it back to me she read it back as a cheeseburger with everything on it. I said no it was supposed to be a hamburger with ket and pickle she rudely interrupted me and said it's at the window. I pulled to the window and I asked her again about it and she said I rang it in regular I said that's not what he wanted. They didn't even correct his order. We also did not receive his chocolate milk with the meal so he went inside to get it. There was 2 lady employees that were arguing with my 10 year old kid saying no you ordered a pop, he said no my mom asked for the chocolate milk. They kept arguing with him about it. It was very rude and disrespectful for adults to argue with a child.
I had went through the drive thru to order a kids meal for my kid, I asked for the kids meal hamburger with only ketchup and pickle. I proceeded to order my meal, when she read it back to me she read it back as a cheeseburger with everything on it. I said no it was supposed to be a hamburger with ket and pickle she rudely interrupted me and said it's at the window. I pulled to the window and I asked her again about it and she said I rang it in regular I said that's not what he wanted. They didn't even correct his order. We also did not receive his chocolate milk with the meal so he went inside to get it. There was 2 lady employees that were arguing with my 10 year old kid saying no you ordered a pop, he said no my mom asked for the chocolate milk. They kept arguing with him about it. It was very rude and disrespectful for adults to argue with a child.
Best ever! Order took six minutes. Sauces napkins and dipping sauce for chicken baskets were in bag...didn't have to ask. Did ask specifically for the Texas toast to be crispy and Jacob and Drake made it perfect! Price low compared to other " fast food." Restaurant clean. Counter person smiled! Give it a try!
Atmosphere: 5
Food: 5
Service: 5
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