Big Cheese Pizza
103 E Main St, Independence
(620) 331-2330
Recent Reviews
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To begin we will NEVER go back. So it was during the festival. It was 7:30 and we came in for dinner. The salad bar was still set up but we were told it's closed. They informed us the dinning room would be closing soon. Granted they did close at 8 Pizza was good reminded us of Godfather's. I watched them tell people they were stopping placing orders then came up to us and said our dinning room is closed and we needed to leave Now I understand wanting to close up and go home but we were paying customers. The customer service was terrible. We won't be going back just due to service
Atmosphere: 1
Food: 4
Service: 1
This local eatery has space for parties of 30 and a relaxed setting. It also has fun arcade type games for young and young at heart.
Atmosphere: 5
Food: 4
Service: 4
Ordering over the phone was not a good experience. The young man taking the order needs better customer service and phone etiquette. Was told 25 minutes and it was 45 minutes instead. The Chicago pizza (deluxe) was delicious. Only problem was it was lukewarm when getting it home. So popped it in the air fryer.
Atmosphere: 3
Food: 3
Service: 1
Was thinking it was pizza buffet like in Hobbs NM 88240. Nope
Well we were here a few months ago set in the dinning area for over an hour for one pizza. So we got a refund and went some where else. Then tonight we come in and they messed up the pizza then acted like it was our fault
Atmosphere: 1
Food: 1
Service: 1
These folks make great pizza!
Atmosphere: 5
Food: 5
Service: 5
1st time in, an older gentleman (40-50) took our order and one other then walked back grabbed our crust with his bare hand from the back room, walked towards me and tossed it on the counter and asked can I help you with something? 🥳🤪🧐. Ok then, so then a lady with a broom and dust pan come out from the back to clean- SHE HAS GLOVES ON!!🤪
Atmosphere: 1
Food: 3
Service: 1
Good pizza Great spirited cashier
Atmosphere: 4
Food: 4
Service: 5
Delicious pizza, fair pricing, dining area could use a good remodel. Younger staff were friendly enough. Love the 90’s charm.
Atmosphere: 3
Food: 5
Service: 4
Always good and clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Personal Mini Pizza
Restaurantji Recommends
Hometown favorite! One of a kind deluxe Italian sub. For pizza, gotta go with the perfect 10!! Salad bar is epic and comes with homemade breadsticks!!! Yummm on another level ❤️
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Salad Bar, Sandwich
Terrible experience with this restaurant! I ordered a large delivery salad and a medium pizza, but when my order arrived, it was only the salad toppings. I called back to clarify the mistake, but the owner was incredibly rude and dismissive. They insisted that I had only ordered the salad toppings and told me that the delivery driver was busy and would bring the rest of my order when they felt like it. The owner then hung up on me! I'm extremely disappointed in the customer service, it had taken 2 hours to get my order fixed, I will never order from this restaurant again.
Food: 1
Service: 1
Recommended dishes: Big Cheese Pizza, Salad Bar
My favorite pizza place in town! We’ve never had a bad experience and my kids love the place too!
Atmosphere: 5
Food: 5
Service: 5
Food was great but guy taking order was rude as hell
First time there it was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch Pizza
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