Pizza Hut
1801 N Pennsylvania Ave, Independence
(620) 331-3681
Recent Reviews
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Ordered a take out order of 7 pizzas. Got them home and it looked like they grabbed a hand full of cheese and scattered it on the pizzas. There were dry/sauce spots over half the pizza.
I called and the manager, she said it must have been the bubbling of the crust... NO, it was lack of concern and attention to detail.
Good food and great service
Did dine in this afternoon evening everything was clean and service was very attentive he brought us cheese chili peppers before pizza came out refilled drinks and brought us Togo box. When im there again i will ask for Caleb. Great job!
Me and my family ordered a pizza last night and we received the wrong pizza as we proceeded to call up there And spoke to Levi he said that we’d have that made and brought back out. We never received that pizza last after he told us he’s was sorry an he’ll remake it a bring it back. I spent 78 bucks on this order you’d think they fix it
Ordered a pepperoni lovers pizza and the pizza had maybe as much as a regular pepperoni pizza. Not near enough pepperoni. And it was undercooked. I called them and spoke to the manager Dominic and he was rude and completely incompetent and wanted to offer me a $10 credit when I had paid $18 for the pizza that was completely not what I ordered and not cooked completely. I will definitely be making a complaint to upper management.
Good job pizza hut..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie, Oven-Baked Cheesy Alfredo Pasta, Mtn Dew, Cheese Sticks, Backyard BBQ Chicken Pizza, Chicken Alfredo with Cheese Sticks, Pizza, Cheese Pizza, Breadsticks, Marinara, Icing Dip, Boneless Wings, Meat Lover's Pizza, Create Your Own Pizza, Tavern Pesto Margherita Pizza, Roasted Garlic Cheese Sticks, Veggie Lover's Pizza, Chicken Bacon Parmesan Melt, Half Melt & Side, Garden Side Salad - Creamy Italian
Dined in. Pre ordered a taco pizza. When we got there they brought the pizza. Informed me they did not have hot sauce. I asked to speak to the manager after our waitress didn't offer to do anything about not having the sauce. We had told her it was a big deal to us. She stated she knew they didn't have the sauce when the order went in.(who even eats taco pizza without hot sauce) He wouldn't see me. I asked for a different pizza and was told no. I still payed for the pizza and tipped. Spent the entire time I was out with my family trying to have dinner negotiating for basically nothing. Took my pizza home to eat with my own hot sauce. The outside trash was over flowing onto the ground. There was plenty of staff. They were not busy. Total flop on Devin, the manager of the store who was there the whole time. The guy who wouldn't even speak to me, when I was up and away from my family I worked hard to take out to dinner so I could talk to him. They gave me a twenty percent discount. Good luck.
Accidentally paid before receiving the food. Waited 2 hours. Absolutely ridiculous!!!
Atmosphere: 1
Food: 3
Service: 1
This is not the place to go for pizza or wings. The pizza is to dry and no toppings. The boneless wings have no sauce on them, it was just chicken nugget pieces.
Atmosphere: 1
Food: 1
Service: 2
They don't take physical coupon's? Even from a school fundraiser? They may go bankrupt over free bread sticks?
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Currently in renovation, but still open for carry out. The only thing I didn't like was the price.
Wheelchair accessibility: It's accessible.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pizza
We ordered to go over the phone and picked up in the drive-thru. Our pizzas were ready as promised, well made and perfectly hot. Pizza Hut makes the best pizza in town.
Food: 5
Service: 5
Recommended dishes: Pizza, Cheese Pizza, Breadsticks
They r under construction but still giving t'goid service
They r under construction but still giving t'goid service
We mostly do carry-out but staff is always friendly either by phone or at the window. We ate one time inside - service was great but ruined a bit by a cranky man complaining about 65! cents added to his bill - way more drama than needed. Glad he stated he was not coming back since he was a local.
Atmosphere: 4
Food: 5
Service: 5
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