Old cold burgers and over cooked poppers. You will be better with a cold sandwich.
Atmosphere: 3
Food: 1
Service: 5
Robert Deatherage
Food was cold. Hamburger was barely lukewarm and fries were cold and stale. Not very happy!
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Dr Pepper
DeClisha Bey
I called independence local sonic to speak with a manager. The children they have working days couldn’t get a manager and passed the phone off to another crew member, they pretended to be a voicemail and hung up in my face. -10/10. Customer service is very very poor!
Atmosphere: 1
Service: 1
Michaela Rose
I ordered ice cream on the app it said the time it would be ready I waited for 25 minutes on 2 ICE CREAM orders?… what
Atmosphere: 1
Food: 1
Service: 1
Shanda Turnage
2nd night this week that our food was messed up. I work at my 2nd job & this is what was picked for dinner. 1st time I was asked what I ordered 5 times & the car hop insisted that's what I had gotten. So I had to show them again that I in fact didn't get the right order. Tonight I ordered a sandwich that had bacon on it ... it had 2 pieces of bacon ... the pickle slices were bigger then the bacon 🤦🏼♀️
Atmosphere: 3
Food: 1
Service: 1
Bonnie Helms
Not only in Independence, but also in Caney, and Augusta...we have ordered Cherry Limeades multiple times and asked for extra cherries, well generally speaking, we don't get extra cherries, but instead extra Cherry juice, sometimes no cherries and no lime. We pay for the extra cherries ? ? but don't get them, and what is the deal...no lime or lime juice??? I don't believe we will be patronizing SONIC any longer. Sorry about your service! BTW, we always give a nice tip...no more!
Atmosphere: 4
Service: 4
Amy Speers
This impoticular sonic is crazy unorganized terrible
Atmosphere: 1
Food: 1
Service: 1
Lori Sears
We went on May 26, 2024 to sonic in independence Kansas. The service was the worst. It took us about 15 minutes just to get a large Strawberry limeade a medium cherry limeade and 3 pretzels. There was no one in front of us in line and 1 person behind us. The trash cans were overflowing with trash. The guy inside had long hair that was not pulled back. Every time we there it hasn’t been a good time.
Atmosphere: 1
Food: 3
Service: 1
Whitewolf
I was there visiting and your service was great no wait time on food and I left the lady a nice tip for her beautiful smile and kindness. She didn't give name but she did a great job.or I'd give her props.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Florena Brodman
I ordered ahead to get my food. When I checked in, the menu board recognized me, but then my name disappeared from the board. Ten minutes later, we pushed the button to ask where our food was. It was sitting on the counter, waiting, and nobody was checking that we had already arrived.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tots, Corn Dog, Tots or Fries, Hot Dog, Dr Pepper
I was there visiting and your service was great no wait time on food and I left the lady a nice tip for her beautiful smile and kindness. She didn't give name but she did a great job.or I'd give her props.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
David Neill
Same stuff just a different place
matthew wilbanks
Great for a drink during the day or running errands.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper
Ashley Mayfield
Everytime we go get the advertised deal it says out of stock. Then have to spend more money on the more expensive burger. Why advertise and then never have supplies? And this was a cheeseburger deal, so we ordered another burger which made us spend more money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
richardsunrise
Had some lunch which was really good but the Milkshake was the best I can remember ever having, thick and rich, got one at my local Sonic that was horrible. Great job.
Old cold burgers and over cooked poppers.
You will be better with a cold sandwich.
Atmosphere: 3
Food: 1
Service: 5
Food was cold. Hamburger was barely lukewarm and fries were cold and stale. Not very happy!
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Dr Pepper
I called independence local sonic to speak with a manager. The children they have working days couldn’t get a manager and passed the phone off to another crew member, they pretended to be a voicemail and hung up in my face. -10/10. Customer service is very very poor!
Atmosphere: 1
Service: 1
I ordered ice cream on the app it said the time it would be ready I waited for 25 minutes on 2 ICE CREAM orders?… what
Atmosphere: 1
Food: 1
Service: 1
2nd night this week that our food was messed up. I work at my 2nd job & this is what was picked for dinner. 1st time I was asked what I ordered 5 times & the car hop insisted that's what I had gotten. So I had to show them again that I in fact didn't get the right order. Tonight I ordered a sandwich that had bacon on it ... it had 2 pieces of bacon ... the pickle slices were bigger then the bacon 🤦🏼♀️
Atmosphere: 3
Food: 1
Service: 1
Not only in Independence, but also in Caney, and Augusta...we have ordered Cherry Limeades multiple times and asked for extra cherries, well generally speaking, we don't get extra cherries, but instead extra Cherry juice, sometimes no cherries and no lime. We pay for the extra cherries ? ? but don't get them, and what is the deal...no lime or lime juice??? I don't believe we will be patronizing SONIC any
longer. Sorry about your service! BTW, we always give a nice tip...no more!
Atmosphere: 4
Service: 4
This impoticular sonic is crazy unorganized terrible
Atmosphere: 1
Food: 1
Service: 1
We went on May 26, 2024 to sonic in independence Kansas. The service was the worst. It took us about 15 minutes just to get a large Strawberry limeade a medium cherry limeade and 3 pretzels. There was no one in front of us in line and 1 person behind us. The trash cans were overflowing with trash. The guy inside had long hair that was not pulled back. Every time we there it hasn’t been a good time.
Atmosphere: 1
Food: 3
Service: 1
I was there visiting and your service was great no wait time on food and I left the lady a nice tip for her beautiful smile and kindness. She didn't give name but she did a great job.or I'd give her props.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I ordered ahead to get my food. When I checked in, the menu board recognized me, but then my name disappeared from the board. Ten minutes later, we pushed the button to ask where our food was. It was sitting on the counter, waiting, and nobody was checking that we had already arrived.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Tots, Corn Dog, Tots or Fries, Hot Dog, Dr Pepper
Restaurantji Recommends
I was there visiting and your service was great no wait time on food and I left the lady a nice tip for her beautiful smile and kindness. She didn't give name but she did a great job.or I'd give her props.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Same stuff just a different place
Great for a drink during the day or running errands.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper
Everytime we go get the advertised deal it says out of stock. Then have to spend more money on the more expensive burger. Why advertise and then never have supplies? And this was a cheeseburger deal, so we ordered another burger which made us spend more money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
Had some lunch which was really good but the Milkshake was the best I can remember ever having, thick and rich, got one at my local Sonic that was horrible. Great job.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Strawberry
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